O. C. Welch Ford

dealership that cares I had just lost 4 vehicles due to Hurricane Matthew from flood damage. I was in desperate need of a vechile but didn't want stress of a high pitch sal I had just lost 4 vehicles due to Hurricane Matthew from flood damage. I was in desperate need of a vechile but didn't want stress of a high pitch salesman or a pushy one. I contacted Mr O.C. Welch and he asked a few questions and set a time for me to be there. Upon arriving he had a salesman Richard Freeman to greet me and had already pulled several vechiles that met the expectation of what I was wanting. They went beyond measures and had me in a car that day and waited on my insurance check to come in. I have to say they were very caring and took extra time due to knowing I was already under stress from losing my card , a boat and my home flooded. I purchased 3 vehicles due to the flood and had 2 friends go their as well and purchase from them. They made follow up calls to assure everything was going good and I was satisfied with my purchase as well as concerned with my losses. God bless this company they treat you as family and Me O.C Welch is hands on making sure everything was up to my expectations. Thanks again More

Sales Team Stepped up after a hiccup in negotiations. Following a hiccup in the sale, our sales rep Jamie stepped up and made the deal happen. Thank you Gerald for the professional call today, and thank Following a hiccup in the sale, our sales rep Jamie stepped up and made the deal happen. Thank you Gerald for the professional call today, and thank you Jamie for making things right. We got the car near where we wanted to be and came to a mutual agreement that was beneficial for both parties. The vehicle was ready for us this morning, and paperwork all prepared. We were in and out in less than 1 hour today. Should you need a vehicle in the Savannah/Bluffton area, stop and see Jamie Hubbard and Gerald Burke. More

Best Dealership Everyone is very helpful but does not push you to purchase a car from them. They will let you look and if you have questions they will be there to an Everyone is very helpful but does not push you to purchase a car from them. They will let you look and if you have questions they will be there to answer them for you. Would definitely recommend them. More

John Willoughby John was so helpful. We were buying a used car for my son. He had my car and John drove to Savannah to pick me up to take me to the his office. Then w John was so helpful. We were buying a used car for my son. He had my car and John drove to Savannah to pick me up to take me to the his office. Then we were allowed to take the car back to Savannah to get checked out by our service company. It was perfect except a weak battery and he gave us a new battery! The whole experience was totally stress free and took less than a day. O.C. came over and spoke to us and the place was very busy with customers. But he took the time... I was a little disappointed to see that the goat and crow were taking the holiday off😜😏 I can't say enough good things about this dealer. The office was beautiful. Nicest waiting room, amazing train set! More

Sales Experience The purchasing was a pleasant experience and I would definitely recommend Richard Freeman to my friends. I have met friendly staff in the lube secti The purchasing was a pleasant experience and I would definitely recommend Richard Freeman to my friends. I have met friendly staff in the lube section. They are caring and go above and beyond to make you feel satisfied and comfortable. More

super experience Kim Kemmerer was the best. He was so personable and helpful. He showed me how to operate all the features in the car. He stayed with us while we Kim Kemmerer was the best. He was so personable and helpful. He showed me how to operate all the features in the car. He stayed with us while we waited for finance to do paperwork as they were busy with another customer. Both Kim and Chris were so nice. We have been in South Carolina for 3 years from Connecticut and I leased my first lease from O.C. in April of 2014 and have had a good experience with O.C. This experience has been even better with Kim. Thank you so much for having such good people working for you. More

Customer Service with Care The staff at OC Welch are friendly and respectful. Richard make the car buying process easy and fun. Though we went to look at used vehicles, we ended The staff at OC Welch are friendly and respectful. Richard make the car buying process easy and fun. Though we went to look at used vehicles, we ended up getting a new vehicle and Richard was with us every step of the way. We cannot say enough about the patient and diligent service we received. Thank you, Richard! More

My recent purchase First of all I want to thank Mr Chip Welch for his hospitality and working on the deal to help me to decide to purchase my new vehicle. I want to give First of all I want to thank Mr Chip Welch for his hospitality and working on the deal to help me to decide to purchase my new vehicle. I want to give special kudos to Endy Beaubrun for his professionalism and his knowledge of the vehicle. There was another  sales man that walked up to us while we were talking about a vehicle that was very rude in my opinion. He came up did not speak or say anything and took the golf cart that Endy had and drove off. I was upset was and about to leave. But Endy handled  it better than I would have. He asked me to ignore it an that it was ok. I have to over look his actions. Endy saved O C Welch  a customer. Please forward this message to the management team. Thanks.  More

Positive, personal, and everything we wanted. We were greeted by a personal, genuinely friendly Larry Morse. From the time Larry made contact with us, through the shopping and then purchasing of We were greeted by a personal, genuinely friendly Larry Morse. From the time Larry made contact with us, through the shopping and then purchasing of a new vehicle, every person we came in contact with was friendly, knowledgeable, and truly interested in our vehicle wants and needs. Thank you Larry, Chip, and Chris for the best experience we have ever had while shopping, test driving, and then purchasing a quality Ford vehicle. More