O. C. Welch Ford

BY FAR WORST DEALERSHIP SINCE 1972 1st I live about 140 miles from dealership. was trying to buy CPO LINCOLN, the one that they had was white my color. less than 30,000, SC car 2012 mkz 1st I live about 140 miles from dealership. was trying to buy CPO LINCOLN, the one that they had was white my color. less than 30,000, SC car 2012 mkz this is it!! I ask if they could fax me a deal sheet,the manger said he would, so he had a saleperson sent me one. on it had an admin. fee of 399.00 wow! I told him i wouldn't pay that;so they discounted that amount. then he told me the right side wheels were scuffed! Ok, so something told me i needed to see this.Well that when it started!! the wheels junk they had chunks out you couldn;t rub without cutting your self!! so they wanted me to buy 2 wheels for 1000.00 Isaid no; then wanted me to pay half, i said NO!! So they replaced them. then we went back to inpection he couldn't open the hood!! wow! finally got it opened, in the trunk we found the old mats ,i told him they needed to be replaced.realy!! the car was NOT CLEANED IN OR OUT! I went home called the manger TOLD HIM I DID NOT WANT TO DEAL WITH THIS SALESMAN!!! So 3 days later i call manger that i was coming to get the car The salesman OFF when i got there he was there!!! WAS I MAD the car was not ready! realy 4hr trip!! needless to say I WAS MADDER SO 2HR LATER!! They bring the car i asked manger if he could put remote start @ cost no he said about 600.00! oh i was hot!! didn't find out anything about workings of car!! DID NOT INSPECT THE CAR!!! BAD BAD BAD!!! inside was not cleaned, the old mats were in THERE WAS A OVER AN INCH LONG SCRATCH ON THE HOOD THEY WANT FIX ALL I CAN SAY BUYER BEWARE!!! WATCH THIS DEALERSHIP !!!!!!!! I WOULD NOT RECOMMEND THEM!!! ALAN More

This has been the worst vehicle buying experience my fiancée and I have ever had. We purchased 2 brand new vehicles, but were rushed through the finance office because the employees wanted to go home. T fiancée and I have ever had. We purchased 2 brand new vehicles, but were rushed through the finance office because the employees wanted to go home. They made multiple clerical errors, and harassed my fiancée and me for several days at home and at work until we drove the hour and a half back to the dealership to fix their mistakes. They sent inappropriate text messages and emails to my fiancée, and were truly unprofessional at every turn. More

Stay away from this dealer. I think they invented the idea of playing games with customers. They treated my wife with disrespect and tried to steal my trade! idea of playing games with customers. They treated my wife with disrespect and tried to steal my trade! More