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O. C. Welch Ford

Hardeeville, SC

4.8
2,531 Reviews
Call Dealership (843) 288-0100
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4920 Independence Blvd Hwy 278

Hardeeville, SC

29927

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2,531 Reviews of O. C. Welch Ford

August 21, 2023

Great service / Great folks! ! O. C. Welch Ford & Lincoln came to Statesboro, brought me a loaner, picked up my car, serviced it, washed it, and returned it to me. I did not have More

by Patty Hodges Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele McQueen, Tyana Roberson, Tom Palmer
Report | Print
Aug 22, 2023 -

O. C. Welch Ford responded

Thank you so much for your kind words, Patty, and for taking the time to leave us this wonderful feedback! O.C. Welch, III President

August 21, 2023

Great service and great folks at O. C. Welch Ford & Lincoln!! They were great to work with, they reminded me of my service appointment, and kept me informed!! I highly recommend O. C. More

by Patty Hodges Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele McQueen, Tyana Roberson, Tom Palmer
Report | Print
Aug 22, 2023 -

O. C. Welch Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Patty, and it's great to hear about your excellent experience here at O. C. Welch Ford. O.C. Welch, III President

Aug 22, 2023 -

Patty Hodges Walker responded

Thank you!! Y’all give great customer service and I really appreciate it!!

August 21, 2023

Wonderful, professional, and friendly service! I would highly recommend this dealership to friends and family. More

by csegro1home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hall, Tyana Roberson
Report | Print
Aug 22, 2023 -

O. C. Welch Ford responded

Thanks for sharing your thoughts about your experience with O. C. Welch Ford. We appreciate your business and hope to see you again soon! O.C. Welch, III President

Aug 28, 2023 -

O. C. Welch Ford responded

Hi, we appreciate your recommendation of our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 21, 2023

The vehicle I wanted was on the lot. I was not persuaded to purchase anything other than what I wanted. Sale was quick, personal and informative. More

by acribbet1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
O. C. Welch III, Chris Roe, Gail Stephens
Report | Print
Aug 21, 2023 -

O. C. Welch Ford responded

Thank you and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing O. C. Welch Ford. O.C. Welch, III President

August 19, 2023

In the end it all worked out but there were no updates and no calls returned. When you have someone’s vehicle, people need to be updated, especially when you had my MKC for a month! Also the loaner car sh More

by barbhenegar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele McQueen, Tyana Roberson, Tom Palmer
Report | Print
Aug 21, 2023 -

O. C. Welch Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. O.C. Welch, III President

August 19, 2023

Terrible service. Have tried for months through email and voicemail to get someone to respond on a repair that started 6 months ago! Many attempt with no response! More

by KAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Coulman
Report | Print
Aug 22, 2023 -

O. C. Welch Ford responded

Hi Kaw, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (843) 288-0100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 19, 2023

Has been difficult to be connected to the right person. Tyana has been great, she communicates well More

by donaldrt85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyana Roberson
Report | Print
Aug 21, 2023 -

O. C. Welch Ford responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. O.C. Welch, III President

August 17, 2023

I have purchased over twenty cars, trucks from Edward (at O.C. ).over the last thirty plus years. Had a problem with only one of them, and Edward took care of it immediately. We live close to eighty miles fr More

by mustangron1017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Goethe, Gerald Burke, Scott Henthorn, Sam Deen
Report | Print
Aug 17, 2023 -

mustangron1017 responded

I have purchased over twenty cars, trucks from Edward (at O.C. ).over the last thirty plus years. Had a problem with only one of them, and Edward took care of it immediately. We live close to eighty miles from O.C Welch and will still only buy from them.

Aug 17, 2023 -

mustangron1017 responded

I have purchased over twenty cars, trucks from Edward (at O.C. ).over the last thirty plus years. Had a problem with only one of them, and Edward took care of it immediately. We live close to eighty miles from O.C Welch and will still only buy from them.

Aug 17, 2023 -

O. C. Welch Ford responded

Thank you so much for your excellent review! We are so glad that Edward had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. O.C. Welch, III President

August 17, 2023

Tyana was wonderful in keeping up updated while we waited!! She is very knowledgeable! Thanks! More

by gretchjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyana Roberson
Report | Print
Aug 17, 2023 -

O. C. Welch Ford responded

Thanks for sharing your thoughts about your experience with O. C. Welch Ford. Tyana and our team appreciate your business and hope to see you again soon! O.C. Welch, III President

August 16, 2023

Tom was great! Car was returned on time and in excellent condition! Thank you so much More

by Jswilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hall, Jodi Giovanniello, Tyana Roberson, Tom Palmer
Report | Print
Aug 17, 2023 -

O. C. Welch Ford responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. O.C. Welch, III President

Aug 18, 2023 -

O. C. Welch Ford responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. O.C. Welch, III President

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