O. C. Welch Ford

The parts department staff is always helpful and friendly when I need parts for my Mustang when I need parts for my Mustang More

The parts department always has exactly what I need and the staff is friendly and helpful. the staff is friendly and helpful. More

It’s always a smooth procedure dropping my vehicle off at this dealership. Always quick turn around service. this dealership. Always quick turn around service. More

Delivery of loaner car is very good with notices sent in plenty of time. Service is performed as promised. However, contacting service to establish an appointment in the first place is always slow and hit o plenty of time. Service is performed as promised. However, contacting service to establish an appointment in the first place is always slow and hit or miss. This has been the case for the seven years we have dealt with OC Welch. With the departure of Craig as sales manager, I have no one to contact when I have issues. And, for heavens sake, please clean up the site, it is pathetic when a customer pulls in and can find NO place to park to conduct business! Sloppy presentation of your dealership! More

Tom Landry was terrific once again. OC & staff continue to be the top car dealer for us since 1989. OC & staff continue to be the top car dealer for us since 1989. More

Paul's customer service was stellar- knowledgeable about the car, and he went above and beyond to provide us with detailed information. He even sent me a picture of his bike in the back of the corsair to sh the car, and he went above and beyond to provide us with detailed information. He even sent me a picture of his bike in the back of the corsair to show me that a bike fits! He stayed in touch with us throughout our decision making process. More

Meredith Ross was very helpful in getting me an appointment first thing in the AM as we were planning on going away. She and her team took care of my problem and I was on my way in less than an ho appointment first thing in the AM as we were planning on going away. She and her team took care of my problem and I was on my way in less than an hour. More

Service and waiting time was as expected but they did not top off windshield washer fluid which makes me question if they looked at anything else. Even the paperwork says they topped off fluids. top off windshield washer fluid which makes me question if they looked at anything else. Even the paperwork says they topped off fluids. More

Sales people and staff were great to work with on finding the truck I liked...🙂 the truck I liked...🙂 More