O. C. Welch Ford

Everyone was polite and helpful. They had me in and out in no time. Highly satisfied They had me in and out in no time. Highly satisfied More

O.C. Welch is lucky to have someone as nice and friendly as Tonya. Answers all questions. Makesyoufeel like a VIP!! as Tonya. Answers all questions. Makesyoufeel like a VIP!! More

i arrived a little early than my appt time and service rep (Gabriel) got me checked-in and moved my car back for the appointment. He gave me an estimate time of completion and was exact. Gabriel was very rep (Gabriel) got me checked-in and moved my car back for the appointment. He gave me an estimate time of completion and was exact. Gabriel was very courteous and professional. More

I had a fantastic experience with O. C. Welch Ford, especially working with Tracy. The service was excellent from start to finish—professional, friendly, and efficient. They offered very C. Welch Ford, especially working with Tracy. The service was excellent from start to finish—professional, friendly, and efficient. They offered very competitive pricing without cutting any corners, and the turnaround time was impressively fast. It’s clear they value their customers and take pride in what they do. I highly recommend O.C. Welch Ford and Tracy to anyone looking for reliable, top-notch service ford their Ford or Lincoln. Thanks Tracy & O.C. For great customer service. More

We were broke down on a Saturday. They fixed my f350 quickly . Great customer service They fixed my f350 quickly . Great customer service More

John was super friendly and easy to work with. Only a month ago our company purchased from a different dealer, a similar commercial vehicle out of state from us, and it was like pulling teeth. It Only a month ago our company purchased from a different dealer, a similar commercial vehicle out of state from us, and it was like pulling teeth. It was almost like we were a burden to this other dealer and had to nag the sales and finance staff to get the deal done. John Brownley and O. C. Welch Ford were the complete opposite. They are also out of state from us, but they made the buying experience completely hassle free. John was always there every step of the way to let us know what was going on. We never had to wonder what the status of the deal was, or what the next steps were, as we were kept apprised of what was happening the entire way. Would definitely recommend this dealership, and particularly John for any commercial vehicle purchase. More

John and Craig were excellent at car sales and nice and pleasant to do business in this regard. pleasant to do business in this regard. More

I regret buying from OC Welch. I ordered my truck during the Employee pricing promotion. The Order signed sat on the Sales managers desk and was not sent to ford. That incompete I ordered my truck during the Employee pricing promotion. The Order signed sat on the Sales managers desk and was not sent to ford. That incompetence cost me $1000 due to a price increase during that time. They refused to honor the sales price. so I kept my end of the bargain and paid extra. My compensation for paying the extra $1000 was an offer to get a discounted Warranty and 3 free oil changes. Moving forward; when the truck arrived, both of the running boards were stained. I was promised new ones to replace the factory defect. When the replacements arrived and were installed, I immediately noticed they were the wrong running boards. When I pointed it out, no one accepted responsibility. The sales manager blamed the parts manger and the parts manager blamed the salesman saying, " he gave me the wrong part number to order". When the correct running boards were installed the dealership had my truck for THREE DAYS!!! In conclusion after losing a $1000 and the poor service experiences I'm not willing to take any more risks by dealing with that dealership. I'm only submitting this review since the dealership asked me to do so in an email I received this morning More

Davis did a great job! I picked out the vehicle online. He had it cleaned up and set aside when I arrived. Everything was what was represented. No hidden fees or costs. Pap I picked out the vehicle online. He had it cleaned up and set aside when I arrived. Everything was what was represented. No hidden fees or costs. Paperwork went well. In and out in record time! Smooth, easy transaction. More

John Brownley is always a phone call away and happy to help us with our needs. I highly recommend him and OC Welch if you are looking for a dealership to treat you right! help us with our needs. I highly recommend him and OC Welch if you are looking for a dealership to treat you right! More