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O. C. Welch Ford

Hardeeville, SC

4.8
2,532 Reviews

4920 Independence Blvd Hwy 278

Hardeeville, SC

29927

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2,532 Reviews of O. C. Welch Ford

February 22, 2023

The service department needs more help. Jeff did a good job but my repair took too many trips out there. The drivers were all nice and I felt safe with each one. Hire some more people if yo More

by jandkwright99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Coulman, Joe Resendes
Feb 23, 2023 -

O. C. Welch Ford responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! O.C. Welch, III President

February 22, 2023

No issues with this Ford parts department, everyone is very nice and goes above and beyond. Do your self a favor and call them when your in need of parts for your Ford or Lincoln More

by Brit
Recommend Dealer
Yes
Employees Worked With
Linda McCranie, Dan Tolon, Ben Haapala, Paul Grulke, Rick Torres, William Tripp
Feb 23, 2023 -

O. C. Welch Ford responded

Thank you for choosing O. C. Welch Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! O.C. Welch, III President

February 22, 2023

By far the worse experience with buying a used car ever! When I purchased my 2018 explorer platinum I purchased the extended warranty/ service agreement for an additional $4200.00. I was told this would cov More

by alansparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kai Collins
Apr 12, 2023 -

O. C. Welch Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (843) 288-0100 and we will do our best to make this better. We hope to hear from you soon.

Apr 13, 2023 -

alansparks responded

I've said it once and I'll say it again, I will never step foot on this lot again! I'm done!

February 21, 2023

Sam was very helpful and detail oriented. He answered all our questions and granted our requests More

by Benchmadesav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Elliott
Feb 21, 2023 -

O. C. Welch Ford responded

Thank you for your business and this review. We're happy to hear Sam was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. O.C. Welch, III President

February 21, 2023

I have purchased my last six vehicles from OC Welch Ford and wouldn’t consider buying from anyone else. The sales and service personnel are always a pleasure to work with making a new vehicle purchase a ple More

by Fordtech9813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Welch, Chris Roe, Aric Brown, Kai Collins, Paul Grulke
Feb 21, 2023 -

O. C. Welch Ford responded

Thank you for this wonderful feedback! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! O.C. Welch, III President

February 21, 2023

Best Ford Parts Department in the area! Very knowable staff. OC Welch Ford has a huge parts inventory and usually have every part I need in stock, this time my part had to be ordered but it More

by jackrabbit
Recommend Dealer
Yes
Employees Worked With
Linda McCranie, Dan Tolon, Ben Haapala, Paul Grulke, Rick Torres, William Tripp
Feb 21, 2023 -

O. C. Welch Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O. C. Welch Ford. O.C. Welch, III President

February 21, 2023

Was having an issue with my 2020 Ford explorer and all the people in the parts department were very helpful and overall just great. Will be back! More

by Kaylamarieg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda McCranie, Dan Tolon, Ben Haapala, Paul Grulke, Rick Torres, William Tripp
Feb 21, 2023 -

Kaylamarieg123 responded

Was having an issue with my 2020 Ford explorer and all the people in the parts department were very helpful and overall just great. Will be back!

February 21, 2023

Super friendly and very acknowledgeable about what I needed. I will definitely come back to OC for all my future needs. More

by deniseg1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda McCranie, Dan Tolon, Ben Haapala, Paul Grulke, Rick Torres, William Tripp
Feb 22, 2023 -

O. C. Welch Ford responded

Thank you for taking the time to share your feedback with us, Denise. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. O.C. Welch, III President

February 21, 2023

Easy ordering and transaction processes. Met all expectations. Personable employees. Can't fault any aspects of the procedure. More

by blizzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Roe, Neico Scaglione
Feb 22, 2023 -

O. C. Welch Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. O.C. Welch, III President

February 21, 2023

Kai, your service manager went above and beyond. I had an issue that many would have blown off but he helped me get to the bottom of the issue and resolved. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Collins, Jodi Giovanniello
Feb 22, 2023 -

O. C. Welch Ford responded

Thank you so much for your excellent review, Danny! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at O. C. Welch Ford to be a positive one. Please don't hesitate to reach out if you need anything else. O.C. Welch, III President

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