I took my 2006 Corvette in for servicing, because this was the closes Chevy dealer near my office. I told the service guys exactly what I wanted done and what is wrong with my vehicle. I take very good care of my car, so I know every dents on the vehicle. The service rep was really rude, but I forgot his name. He made me waited longer than he has specified. The only thing good about this place was the ride back to my office. The driver was actually a really nice person. I was also over charged for a simple check up and oil change, and when I came to pick up my vehicle, she had a big fat scratch on my front driverside bumper. I tried to complain, but the service department had all gone home for the day. I came back the next day to file a complaint, but the GM Alex Alvarez, and his manager(forgot his name)denied that it was their fault and said I was probably the one that did it. When clearly it was someone from their department had scratched up my car. They even checked over the vehicle with me when I checked it in. This place has to be the worst dealership I've EVER been to.
FYI, your facts, and not the truth. I have been to this dealer before, for my father's car, so get your facts straight. Another incorrect fact is the scratch was not approximately 6" above the ground, it's over a foot high. I'm sure you did not purposefully scratched my vehicle, but the vehicle was checked and looked at by your employee when I brought it in. No scratched in the front WHATSOEVER~!!! The reason for me not having any history buying a vehicle from your dealer is because like I said, "your sales guys tried to cheat me on the price." I came in back in 2006 to look for a corvette, but guess what? Yeah, so don't be sounding all mighty when you have no idea what you are talking about.
When I last spoke to you on the phone, you told me you will not honor your words and will not pay for anything, and not you're telling me you'll pay at your cost? All you told me was, "the best we can do is wax your vehicle," but that wasn't even offer to me when we spoke on the phone. I would gladly delete this review if anything you said out of your mouth was true. This will not be my only review. If you want to resolve this you have my number. I'm done trying to contact you. I did it for a month before you returned me calls. "Mark of Excellence" for LYING~!!!