O'Donnell Honda

CPO '14 Accord EX-L V6 We knew what we wanted. Ken and Joe made the purchase smooth. Joe helped Ken by giving us the test drive, when Ken was out of office. Ken closed th We knew what we wanted. Ken and Joe made the purchase smooth. Joe helped Ken by giving us the test drive, when Ken was out of office. Ken closed the deal. The detail staff (forgot his name) was excellent, that day too! It was cold and raining "cats and dogs." The detail/delivery staff never missed a beat. Reggie (Islamic Name) was excellent and very professional, as we purchased Honda Care from him. Three days, in and out! Good price. Great car! More

Just bought a new CRV-EX Everyone I worked with at O'Donnell Honda were fantastic. They will work with you on getting the best deal for the car you are looking for. Jerry (my Everyone I worked with at O'Donnell Honda were fantastic. They will work with you on getting the best deal for the car you are looking for. Jerry (my sales person) was so helpful in getting me the car I wanted with all of the bells and whistles I was looking for. His colleague took time out to teach me all of the features of the car. Their financing person also helped explain some things I needed to know about completing my transaction. All in all O'Donnell is the best car dealership in Maryland (we used to go to Darcars...but no more!). Thank you O'Donnell!! More

Smoothest Experience! It all started with a request for information through the O’Donnell website. Right away Shayne Wilson replied with the information needed and he was a It all started with a request for information through the O’Donnell website. Right away Shayne Wilson replied with the information needed and he was able to keep replying to other questions I had. When it was time to purchase, there was no question; I was hoping that Mr. Wilson would be available to assist me. There were no hassles test driving any car I wanted. All of my additional questions were answered. Shayne was very professional and friendly. He even set up my phone to the Bluetooth program before I departed. The finance department was also very helpful and delightful. Not something I would normally say about financing a vehicle. ? More

Just purchased a new HR-V Robert Wilkie assisted me in selecting and purchasing a new 2017 HR-V over the weekend. He paid attention to the things I was looking for in a vehicle Robert Wilkie assisted me in selecting and purchasing a new 2017 HR-V over the weekend. He paid attention to the things I was looking for in a vehicle, provided some suggestions but no "hard sell," was very polite and knowledgeable, and generally made.my car buying experience a pleasurable one. He has already followed up on a couple of extras that I wanted to aDD and I look forward to working with him in the future. More

Buying Experience and Service Experience I recently bought a 2017 Honda Accord EXL V6 from O'Donnell Honda. I owner 3 other Honda cars because of their reliability. Two of my other Hondas w I recently bought a 2017 Honda Accord EXL V6 from O'Donnell Honda. I owner 3 other Honda cars because of their reliability. Two of my other Hondas were purchased from O'Donnell and from the same sales person, Jerry Sommerville. I actually went to look at a used Honda which they no longer had. I had shopped for a new Honda as well so I had a good idea of prices. Jerry was very helpful and pleasant to deal with as we discussed a price for a new car. I gave him the price I had to have to buy a car, he match that price and I bought the car on the spot. It was helpful that I had done my homework upfront so the negotiation was merely 15 minutes. When I brought my wife back to pick up the car, Jerry was very helpful and walked us through the features. I live in Rockville but I find O'Donnell very helpful and its a nice drive to Ellicott City. I do have two of my Honda's services at O'Donnell as their service prices are fair and the service department staff are very nice. As far as Honda cars, I have a 1998 Civic (125K), 2004 Odyssey (180K), 2010 Accord (95K) and now the 2017 Accord. The new accord had a number of features that I did not expect. My wife is extremely happy with her new car and the fabulous new features. Thanks to the O'Donnell sales and Service staff. More

Great Service and a wonderful place to buy a car This is the sixth Honda I have purchased from O'Donnell. I have always had great customer service from the sales department. However, fundamentally This is the sixth Honda I have purchased from O'Donnell. I have always had great customer service from the sales department. However, fundamentally it is the service department that is always bringing me back. Outstanding! The service advisors are excellent and trustworthy. It is always a pleasure to bring my car in to the service department. More

No Pressure! I was upfront initially that I was in the process of shopping and price comparing, and Alex was very respectful of that. We talked numbers, I took a I was upfront initially that I was in the process of shopping and price comparing, and Alex was very respectful of that. We talked numbers, I took a test drive, and away I went. That was a Tuesday. I spent a busy week hoping from dealer to dealer with some less-than-pleasant experiences. Friday I went back to see Alex. There were no games, and no changes in what we had discussed earlier in the week. I signed some paperwork, left my down payment, and came back the next day to pick up my car (it was in the other lot & I preferred not to wait 2 hours). More

Easier than ACL recovery My last car buying experience was absolutely miserable, very stressful, and made ACL recovery seem like a breeze. This time around, I worked with a wo My last car buying experience was absolutely miserable, very stressful, and made ACL recovery seem like a breeze. This time around, I worked with a wonderful dude named Alex V, and within 2 days of working together drove off the lot with a new car! Every one I encountered was extremely pleasant and helpful. The BEST experience I've had. Thank you! More

Could not ask for a better car buying experience! This is the third car I've bought at O'Donnell and every time I am reminded of just how good they are. My salesman, Terry Askin helped me every step This is the third car I've bought at O'Donnell and every time I am reminded of just how good they are. My salesman, Terry Askin helped me every step of the way from the moment I walked in the door to the moment I drove away in my new car. Rajeev in the finance department did an incredible job walking me through the loan and the paperwork. I actually understood what I was signing and why. Patient, thorough, knowledgable, and friendly are just some of the adjectives I would use to describe the good folks at O'Donnell. And not a hint of pressure from any one. Best car dealer I've ever dealt with. Thank you Brian Schwenk, Terry Askin, Chris Councill, and Rajeev Malhotra for making my car buying experience such a pleasure. More

Awesome Experience Our sales person was always willing to help in any way he could. He realized my preferred communication method and responded accordingly. He was not Our sales person was always willing to help in any way he could. He realized my preferred communication method and responded accordingly. He was not one of those sale people that kept calling every day to pester you. Overall he made it a very nice experience. We felt that O’Donnell Honda does take care of their customers as it was not our first car we purchased from them. Thank you for getting me in my new Honda. I would definitely refer him to my friends and co-workers!! More