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Mercedes-Benz of Owings Mills
4.9
1,201 Lifetime Reviews
9727 Reisterstown Rd, Owings Mills, Maryland 21117 Directions
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 18, 2019
"Wonderful Experience"
- MelanieOnce again I had the best experience at Mercedes Benz Owings Mills. This is my second time purchasing a car here, it was hands down the best. I was taken care of my Yohan Smith. I came in one day after work JUST to get some information and some options about potentially trading in my old CLA. I know I had some negative equity on my previous car but Yohan was able to work out some numbers to get me the best option for me!. He wasn't trying to sell me a car and I think that's what made the experience pretty awesome. He wanted to make sure I was well informed. It was late in the day about 6-7pm and he didn't try to rush me out, I was even able to test drive a 2019 C300 which drove amazing. He followed up with me over the next few days because I told him I wanted to pray over it LOL. My previous car, was with my mom as a co-signer with a decent interest rate, Yohan offered up the idea for me to apply for a loan under Mercedes Benz, I laughed because I knew I wouldn't get approved on my own, and if I did my interest rate would be ridiculous, SURPRISINGLY! I got approved BY MYSELF! with an interest rate of 2.99%!!!!!! which was even better then my previous loan. All in all that night, again around 6-7pm I purchased my beautiful 2019 C300. I got a nice deal, despite having negative equity. Oh, I cant forget about my girl Fran King!!! She made those numbers WORK for me. I came back to drop off some other paper work and she told me my car qualified to have part ( almost all) of my 1st payment paid covered by them. LIKE HOW DOES THIS HAPPEN :-) All in all thanks MERCEDES!!
Read MoreAugust 18, 2019
"Great experience!"
- KslavenOliver and the rest of the team at Owings Mills Mercedes were incredible! They really took the time to work with us in finding exactly what we were looking for at the right price. Since making our purchase several days ago, we continue to receive a great deal of support in getting used to our new vehicle. We couldn’t have asked for a better experience!
Read MoreAugust 18, 2019
"My Dream Came True!"
- Beth72I have looked and looked over the years but until now, it’s just been a dream and a thought to actually own a Mercedes. I walked in to the dealership just looking and dreaming. Kyle answered all my questions and was patient while I hesitated for days. Today, I drove home my dream car! It was a great experience and I recommend going to see Kyle!
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Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Body Shop
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Fresh Baked Cookies
- Authorized Parts Store
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Television
- Valet Parking
- Vending Machines
