O'Donnell Honda

I was very pleased with the overall used car purchase experience at O'Donnell. Bill Prince was friendly and very straightforward with me. I told him what I was looking for and my price parameters and he experience at O'Donnell. Bill Prince was friendly and very straightforward with me. I told him what I was looking for and my price parameters and he matched me with a vehicle that was perfect for my needs. I really appreciate that he did not drag out the purchase procedures and he got my transaction completed in an acceptable amount of time. I would consider buying another vehicle from O’Donnell when I am in the market. More

Chris was by far the best car salesmen I've ever dealt with. He was friendly, down to earth, and was very knowledgeable about his product. He knew exactly what I needed in a car and found me the p dealt with. He was friendly, down to earth, and was very knowledgeable about his product. He knew exactly what I needed in a car and found me the perfect fit. I absolutely love my Accord and wouldn't want any other vehicle. More

Chris was great . He was very pleasent to work with. He was honest, kind , patient and most of all did not pressure me. He went above and beyond. He is the best salesperson I have ever worked with! I highl was honest, kind , patient and most of all did not pressure me. He went above and beyond. He is the best salesperson I have ever worked with! I highly recommend him to all. I had my father along to make sure I was treated fairly. Chris would of anyway. He was also very knowledgeable about the car a purchased. More

This was the most best experience that I have had when buying a car. Chris Councill was very helpful and excellent with customer service. I work at Nordstrom so I know. The finance man was Gregg Smith who buying a car. Chris Councill was very helpful and excellent with customer service. I work at Nordstrom so I know. The finance man was Gregg Smith who with Chris made this car deal very easy for an undecided woman who did know anything. They taught me a lot about automobiles and that a car salesman is not what some people think. At O'Donnell Honda the was great! I would recommend Chris to anyone because I am that confident he will not let any one I know down. Colette Kelly Towson,MD More

Salesman was very helpful, however the manager was very rude and very unprofessional. I say this because I came to the dealership with my own finiancing. I was questioning why they need to run a credit rep rude and very unprofessional. I say this because I came to the dealership with my own finiancing. I was questioning why they need to run a credit report and was not answered (it was ran while I was still questioning why) The manager came over to us while we were with the salesman and began talking to the salesman concerning me and never acknowleged me setting there. He told the salesman that the car could not be given to us that night unless we had a credit check done and if not than we would have to write a check for the car and bring back the money we were approved. We agreed that we would do that but the credit check was done any way. Than he proceed to say that the insurance policy card did not have the purchasers name on it. I told him that the policy has his name on it, we were told they have no way of checking since it was Saturday and things are closed. When we try explaining he was VERY RUDE. If it wasn't for the salesman. we would have left and not purchsed the car. I must say that the finance man was very polite and professional. More

This Honda Civic is the fourth car that my wife and I have purchased from O'Donnell Honda and you will see below why we keep going back. From the moment we walked in the door we were treated with courte have purchased from O'Donnell Honda and you will see below why we keep going back. From the moment we walked in the door we were treated with courtesy and respect from the O'Donnell staff. Our salesperson, Stan Bailey couldn't have been more helpful, friendly and knowledgable. When we informed him of the model in which we were interested, he quickly arranged for a test drive. I loved the car and when I got back, the only task left was to agree on a price. I had already done some research on current pricing, so I had an idea of what to expect, but we were still pleasantly suprised when were we offered a price hundreds of dollars under invoice! In addition, we were able to arrange for a loan through Honda at a very competitive interest rate. Never once during this process was there any pressure to buy something we didn't want. I really appreciated this. The service center cleaned and preped the car so that it was immaculate when wew took delivery. Stan made sure that I was comfortable with all features before I left the lot. My wife is going to need a new car in a couple of years. Guess where we'll be going! Mike Wagner More

From the moment we contacted O'Donnell Honda we were treated with respect, honesty, and felt that our business was important to them. We initially made contact through their internet sales department, treated with respect, honesty, and felt that our business was important to them. We initially made contact through their internet sales department, where we got in touch with Stan Bailey. Stan walked us through the entire purchase, trade-in, and financing process. We test drove two vehicles. When we told Stan we needed some time to consider everything, he did not pressure us at all. O'Donnell was unbeatable on price as well, as they were able to match every other offer we found. In the end, we walked away with a brand new 2013 Honda Accord, with the exact features and color we wanted. We received a reasonable deal on our trade-in. And the entire experience was simple, friendly, and low-pressure. I highly recommend Stan and the team at O'Donnell Honda in Ellicott City. More

Yes I would like to compliment the sales personnel at O'Donnell Honda. They were were pobably the nicest out of all the other dealerships that I have ever been to. When I told them what I was looking for O'Donnell Honda. They were were pobably the nicest out of all the other dealerships that I have ever been to. When I told them what I was looking for and that it may be a month before I would be ready there was no constant hassling, they just told me to let them know when I was ready and that means alot to me. I don't know if I speak for most people but someone who constantly hounds me is a turn off. Most people know what they want and when they want it. Thanks again, Mark More

Came to this dealership as they were part of car bargains. Great service by Jerry. Took time to familiarize me with vehicle. Experience was as painless as buying a car can be. Worth the drive, just bargains. Great service by Jerry. Took time to familiarize me with vehicle. Experience was as painless as buying a car can be. Worth the drive, just wish you were closer to my house for future service! Would definitely recommend O'Donnell. More

My wife and I took the vehicle for a test drive. We stopped by our mechanic's shop to request an inspection. I picked it up the vehcile the following morning and drove the car to my mechanic. Kenny K stopped by our mechanic's shop to request an inspection. I picked it up the vehcile the following morning and drove the car to my mechanic. Kenny Kang was very accomodating. I bought my last vehicle from O'Donnell and enjoyed that experience as well. More