O'Fallon Buick GMC
O'Fallon, MO
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1,647 Reviews of O'Fallon Buick GMC
Great experience excellent customer service. Great teamwork Quick financing options, large inventory, and very educated sales rep Great teamwork Quick financing options, large inventory, and very educated sales rep More
Follow up was lacking. Ordered a part that was quoted to be ready the next week by Tuesday, was never called to advise the part wasn’t going to be ready as advised. Calle Ordered a part that was quoted to be ready the next week by Tuesday, was never called to advise the part wasn’t going to be ready as advised. Called Wednesday and Thursday to ask status, but still never received a call to let me know the part wasn’t ready. I finally decided to just show up Friday afternoon and the part wasn’t ready there. I expect better communication and follow up. More
Great experience and top notch service. Specifically worked with Beau who made the buying experience smooth and easy. Great salesman whom I highly recommended. Specifically worked with Beau who made the buying experience smooth and easy. Great salesman whom I highly recommended. More
Blake was an excellent Salesman! He, as well as the Dealership, was friendly, helpful and knowledgeable. Blake went above and beyond to make sure I got the vehicle I desired! He, as well as the Dealership, was friendly, helpful and knowledgeable. Blake went above and beyond to make sure I got the vehicle I desired! More
Great salesman and new cars manager. The dealership is very clean and seems very streamline when we made our purchase. Our only complaint was the finance manager. He was the only put The dealership is very clean and seems very streamline when we made our purchase. Our only complaint was the finance manager. He was the only put off we had. His salesmanship was not appreciated in any way shape or form. I understand it was his job to sale us on upgrades but things went down hill after he discovered i had a pre-approval letter. I will leave it at that. Maybe it was a late night or he was having a bad day. Unfortunately we weren't buying a dozen eggs it was a new SUV. No one has to kiss people's butt's. Just be respectful. More




