O'Meara Ford

Excellent Dealership Everyone at Ohmera Ford were very nice especially the dealer we had, Nick (Nicodemus Gamet). He is an exceptional dealer. Very respectful and courteou Everyone at Ohmera Ford were very nice especially the dealer we had, Nick (Nicodemus Gamet). He is an exceptional dealer. Very respectful and courteous. We had a very pleasant experience doing business with Nick. He made us feel comfortabe and did whatever it took to make my husband and I happy customers. Nick really knows what it takes to be a great dealer and we highly recommend him to others. More

Amazing Experience at O'Meara I recently worked with Freddy and Josh at O'Meara. They were both amazing. They both were so accommodating and worked very hard to make my experience I recently worked with Freddy and Josh at O'Meara. They were both amazing. They both were so accommodating and worked very hard to make my experience a good one. I will only buy my cars from this dealership. I highly recommend working with both of these gentlemen. Top notch! More

Great experience at omeara Great working with Jessica on my f150 deal! I always get wonderful service weather I am buying or just getting service done. Highly recommended Ome Great working with Jessica on my f150 deal! I always get wonderful service weather I am buying or just getting service done. Highly recommended Omeara for all ur Ford needs. More

Engine Service I took my 2013 Ecoboost F-150 to the service department for a rattling noise on start up after the engine sits for a couple days. . Everything I read I took my 2013 Ecoboost F-150 to the service department for a rattling noise on start up after the engine sits for a couple days. . Everything I read about pointed to a timing change replacement, and possibly other various parts. (Note to anyone, the Extended Service Plan ESP is worth its weight in gold, as my trunk is at 68K miles and I am covered until 100K) My worries: Will the drop off process be long, and I will have to miss work? Will O'Meara pay for the rental car upfront, or will I have to pay then get reimbursed through my ESP? What if they do not let the trunk sit for 2 days to hear the noise, and I have to do this again?(Many post online reveal horror stories of them not waiting, not hearing the noise then charging you a diagnostic fee). What if the repair is over 10 days and my ESP does not cover the rental anymore? Would this cost anymore out of pocket because you never know what crazy things a service center will find that is not covered? (Precautions I take is I record every conversation with the service department with my android call recorder app, and even record the in house conversations as I was that worried about being lied to. Even though I was never lied to by Allen (Service Manager), or anyone at OMeara, it is still a good practice I feel, and you should too for any business interaction where you could be out money. The apps are free. ) All these "worries" were very soon cleared up. The drop off was a quick wait in line. Allen was very understanding and agreed that it was important to let it sit for 2 days without anyone touching it. We even agreed that a runner should not get the truck, the tech needs to start the truck where it is parked. (If a runner gets the truck, drives it into the service bay, and then the tech starts the truck again, they will not hear the rattle, as the oil has already pressurized the timing chain tensioner, and we would be in the same boat of waiting again). Worry had subsided, but still there in the back of my mind. . Next worry, the rental car. The rental place is in the same building, just a few feet away from the drop off counter. Allen sent my paperwork over to Enterprise, and I was in a car and off to work in about 15 minutes. Very efficient system, as long as there are cars left. I got the last one and the poor soul behind me had to wait 25 minutes for enterprise to bring another car. Sorry man! All I had to pay was $50 (thank goodness for the ESP again), and give them a credit card number to hold on to. (If you use a debit card there is a extra fee, so be warned) Diagnostic fee worry. After two days I got a call from Allen. They heard the noise because they did exactly what I had asked and did not send a runner. So no diagnostic fee this time. There is a TSB from Ford for this issue so my research before hand payed off and I was covered by the ESP. If they had not listened I would have been very angry, as I am sure the ESP does not cover a rental car if there is no warranty work done. Good job for listening! Rental car after 10 days. Unfortunately the parts needed were not on hand. It took almost 5 business days to get the parts. They were ordered on a Friday ( I am guessing) and they arrived next Thursday. That was a long wait. O'Meara foots the bill for the extra days if you are awaiting parts. So that was awesome! (Again the call was recorded when I asked so I felt even better). The entire job took 17 days from drop off to pick up, so I get 7 days extra not of of pocket.. BUY THE ESP! Crazy extra fees worry. Every time Allen called me, or I called Him, I asked is there any out of warranty charges. I made sure the calls were recorded, and asked every call. I made it clear I am not authorizing any out of ESP work. Luckily there was none, and every part and labor hour was covered. However I had the piece of mind that I was protected because I recorded everything. I hate to sound like a jerk and dis-trusting, but there are way to many horror stories and past experiences. Allen did not lie once, and that is by far the most important thing to me when doing business. When you have a dark cloud above your head, and you are in the realm of waiting and the unknown, you need to protect yourself. Now to the 4 stars. I would have done 4 1/2, but this site would not let me. The truck was to be done on the 5th. I got a very interesting and short call.. "Your truck was put back together but now it mis-fires, they need to take it back apart and look". (Thank you again ESP.. labor hours are expensive, even if they mess up you can be on the hook by careful coding of the bill. BUY THE ESP). This made me angry as I hated my rental car, and really needed my truck back. My personal life issues should not effect my rating, however because the quality control was lacking when the truck was put back together the first time, that caused me a life issue. (My house caught fire the previous Sunday. We have 2 dogs and 2 cats. You can not put a animal in a rental car and get all the hair out of it as i do not have the time to do a full clean on it. Also any smoke smell causes a cleaning fee so all of our clothes and things that smelled like smoke until they could be cleaned could not go in the rental car. I did not have the money for the cleaning fee, so we only had one car to tote all the animals and things around to the hotel. Therefore this caused a life issue by extending the loss of use for my truck for a day). Had it not been for Allen and his acceptance of my calls and calling me back when he did, this experience could have been way worse. A simple call, and voice mail helps clear up the dark clouds of unknown, allows piece of mind and planning, and also lets you know that things are progressing. Even though these calls are not always what you want to hear (like your truck is now mis-firing), communication is better than nothing. I understand that people get busy and that some customers want to talk forever on the phone and it eats up time, so this deters service managers to call customers. However it really helps people feel like they are more than a cash cow. Also the 4 stars is because it took one day to tear the truck down, repair it, and put it back together. It took almost a week the first time. If they had to order seals, gaskets and stretch bolts the first time, they either had more on had this time, or they re-used them. That concerns me, but I was not there maybe they didn't. I will return to O'Meara for service of my vehicles, and I will probably look at new vehicles here when our fire situation is cleared up. I will from now on ask that a shop supervisor check all work before things are put back together, if all else maybe it will be a policy and help others out in the future. Thanks again Allen! More

Great If you buy a car from here, work with Ahmad. We bought a car and it was the quickest car purchase I have ever made. If you buy a car from here, work with Ahmad. We bought a car and it was the quickest car purchase I have ever made. More

Thank you, Jason!! Jason was the absolute best dealer I've ever dealt with. It was such a great experience. He went above and beyond of what his job was to help me, we w Jason was the absolute best dealer I've ever dealt with. It was such a great experience. He went above and beyond of what his job was to help me, we will be forever greatful!! I'm sending all I know looking for an amazing experience to him!! Thank you again, Jason!!! More

Our New Vehicle Thank you O'Meara Ford and thank you Khemary Nhim! Thank you for all the work you have done. I love my new 370 Z convertible! Thank you O'Meara Ford and thank you Khemary Nhim! Thank you for all the work you have done. I love my new 370 Z convertible! More

Car shopping Was out car shopping just checking out some options stopped by omeara ford in northglenn. Sales lady Jessica Barrett was extremely helpful. When im re Was out car shopping just checking out some options stopped by omeara ford in northglenn. Sales lady Jessica Barrett was extremely helpful. When im ready to buy will be going back there. Great customer service!! More

Absolutely horrible My fiance and I went to look at a new truck last night. We got there and immediately saw 6 salesman standing around outside. Very obvious that they ha My fiance and I went to look at a new truck last night. We got there and immediately saw 6 salesman standing around outside. Very obvious that they had nothing to do, throwing around water bottles and smoking their vap pens. One of them approached us and started taking us thru the lot. His lack of knowledge was absurd. Ex: what features make that truck a sport edition? Salesmen: Ahmmm I don't know I think it's just a pretty sticker and it looks good.... ex: how heavy is this truck? Sm: ahmm you know I'm not sure... then why even work at a dealership if one doesn't know anything about the product. We asked to get a brochure the answer we got " just go online." Enough said I would never spend my money at this place. I don't know the name of the salesmen but he just took some time off to "work on his music" my fiance reached out to Tony prior to coming in and he left before we got there. More

Lousy customer service Sales rep great, sales manager blows. Bought two cars and one car 30k and was not told only one key till after purchase and was told a second key avai Sales rep great, sales manager blows. Bought two cars and one car 30k and was not told only one key till after purchase and was told a second key available. Sales manager steps in says no second key I have to pay for. Really a $150 key! I buy 2 cars and can't get a key when the other car had two keys. No return business will come from me. Buy your car somewhere else. More