O'Meara Ford

Very efficient very well done very completed in a timely manner the service tax were very knowledgeable and very helpful manner the service tax were very knowledgeable and very helpful More

I had an emergency last weekend when my escape fan was continuously blowing. I had plans to take my two children on a week long getaway and needed my car that following day. I called to see if it was even continuously blowing. I had plans to take my two children on a week long getaway and needed my car that following day. I called to see if it was even possible to get it checked out and Kelsey was so kind on the phone. They were able to get me in that day and by the next day the techs had it fixed. I know this isn’t the norm but it meant the world to be that they made it happen. I was so thankful and happy to be able to take my kids on our little vacation and know that we were safe driving my escape. Kelsey was so kind and helpful the whole process and I will definitely be coming back in the future. Thank you! More

I went in for maintenence on Ecosport and came home with Bronco Sport. They worked with me on the things I required and it was exactly what I needed to do at this time. Great service from Essi Hizhley, my Bronco Sport. They worked with me on the things I required and it was exactly what I needed to do at this time. Great service from Essi Hizhley, my favorite salesperson at O'Meara. More

Been going here for longer than I can remember and will continue to do so. continue to do so. More

Service Adviser was very good at explaining the work to be done and the cost; I would have appreciated a more timely notification when my vehicle was ready to be brought in (I had to call the service dept) be done and the cost; I would have appreciated a more timely notification when my vehicle was ready to be brought in (I had to call the service dept); the work seems to have been done in the professional and thorough manner I have come to expect from O'Meara; Thank You for the opportunity to review! More

OMG, literally the worst dealership in the Denver Metro area. The service advisors are friendly and kind but don't listen to a thing you say. They lie and cheat you out of ever dollar they can. Second t area. The service advisors are friendly and kind but don't listen to a thing you say. They lie and cheat you out of ever dollar they can. Second time I had my car there and the issue that was to be fixed is not fixed yet again. Do not take your car here!! Simple things like Charger has an amber light.. that is clearly over heating for some internal reason... Service advisor says oh that is normal.. xx.. AMBER LIGHT means something is wrong. More

I’m still upset about the incompetence of the service on my Eco- Sport SUV. I want a refund of $357. Please review & reply !! on my Eco- Sport SUV. I want a refund of $357. Please review & reply !! More

I had an extremely disappointing experience with O’Meara Ford’s service department and will not be returning. I brought my Ford F-150 Lightning in for a standard 20,000-mile service and to address a few Ford’s service department and will not be returning. I brought my Ford F-150 Lightning in for a standard 20,000-mile service and to address a few issues I was experiencing. Instead of receiving helpful, expert service, I was charged $250 for a so-called diagnostic fee that ultimately amounted to simple settings adjustments buried in the vehicle’s menu system. When I questioned the charge, I was told it took the technician hours to figure out the settings. Frankly, that explanation is unacceptable. This is a Ford dealership. Understanding Ford vehicle systems should be baseline expertise, not something billed as hours of diagnostic labor. The interaction felt condescending, as if the expectation was that I should feel foolish for not knowing something they should absolutely know. When I politely asked if the fee could be removed, given that no actual repair work was done, I was told “absolutely not.” I run my own business, and I would be embarrassed to charge a client for something I should have known how to handle efficiently. The idea that this took three hours is simply not credible. To make matters worse, the actual 20,000-mile service was either not performed or not properly documented, as it did not appear clearly on the final bill. This documentation matters, especially for future resale, and that oversight alone is unacceptable. As a result of this experience, I will never return to this dealership. I was planning to look at a Toyota Sienna they had on the lot and intended to purchase one. Instead, I left, went to a different dealership the same day, and bought the exact model elsewhere because I did not want to give my business to a dealership with such poor customer service. You have lost a customer, and I will be advising others in my circle who own Ford vehicles to stay away from this dealership as well. More

We have been Omeara Ford customers for over 30 years, and service both our Ford vehicles with Omeara. We purchased a new Bronco from another dealership. We did test drive and check Omeara first but they did service both our Ford vehicles with Omeara. We purchased a new Bronco from another dealership. We did test drive and check Omeara first but they did not have the model we were looking for. I scheduled the new Bronco in with Omeara for a couple interior warranty issues. I was told I would need to leave it for 5 DAYS because they had 20 vehicles ahead of me. And if I wanted it done faster to take it to the dealer I bought it from. Well the dealer I bought it from had one issue repaired in the check-in lane and the second issue a part was ordered and repaired in two hours on a return visit. Unfortunately, we will NEVER return to Omeara Ford for service or sales. More

Treated very well by staff. They diagnosed the problem, and I got my car back the following day. They diagnosed the problem, and I got my car back the following day. More