Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
O'Steen Subaru of Valdosta
Valdosta, GA
25 Reviews
Getting Acquainted with our Subaru Dealership, Serving Valdosta, Nashville, Adel, Hahira and Ellenton, GA
At O'Steen Subaru of Valdosta, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Subaru Crosstrek, Forester, Impreza, Outback, Ascent and Legacy models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there.
Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Subaru parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end.
You're also in good hands with our team of Subaru lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 25 reviews
May 27, 2025
Very professional! I reported early and the service writer indicated I had a little time to grab something to eat before the techs reported back from lunch. Everythin I reported early and the service writer indicated I had a little time to grab something to eat before the techs reported back from lunch. Everything worked well. In and out and UNDER BUDGET! Great working with the O'Steen Subaru Team. More
by dchandler9011
Verified CustomerEmployees Worked With
Joe, Zoee?
May 27, 2025
Osteen Subaru has friendly sales and service staff. Service was efficient and professional. Very pleased. Service was efficient and professional. Very pleased. More
by f.murphy850
May 23, 2025
I brought my car to the Osteem dealer's Subaru shop for repairs, changed the axles, and did the brakes, oil change, and a complimentary tire rotation and fluid check. They are supposed to do the general in repairs, changed the axles, and did the brakes, oil change, and a complimentary tire rotation and fluid check. They are supposed to do the general inspection with tire rotation, checking, and filling the fluids. It was not a cheap fix; it cost me basically what you can pay for the down payment of a car lease. I was provided with a nice Forester 2025 car while my car was being repaired. To my surprise, when I received the car, it was not clean, no car wash was done, nor was a complimentary car wash offered, and 2 days later, my windshield fluid was empty. I do not know if all the other fluids were checked or if my oil change was done properly. This is why I prefer to bring my vehicle for service to Subaru Tallahassee or Macon instead of Valdosta. If they do not even care for what is supposed to be cared for, customer service fell below Subaru standards, despite being polite and friendly. More
by nead123
Employees Worked With
May 22, 2025
Had an excellent experience with my new car purchase. Sales person was so thorough and professional. I got exactly what I wanted at a great price. Sales person was so thorough and professional. I got exactly what I wanted at a great price. More
by lindazeleznik
Employees Worked With
Other Employees :
Cindy puritty
August 01, 2024
I've purchased now 3 different cars from this dealership and every time, they make the process totally easy and stress-free. Any questions that I have are answered, they take the time to make sure I know h and every time, they make the process totally easy and stress-free. Any questions that I have are answered, they take the time to make sure I know how to use all of the features in the car, and they've always been super pleasant to deal with. Very friendly staff all-around. More
by Ally31602
May 22, 2023
Made the process so laidback that they didn't bother disclosing to me that the car had a possibly significant issue that I'm having to take care of today--less than 48 hours after a sale. Mind you, I wa disclosing to me that the car had a possibly significant issue that I'm having to take care of today--less than 48 hours after a sale. Mind you, I was not purchasing a hobby car or super late model. It certainly wasn't a luxury vehicle either. Yet here I am figuring out how I'm going to pay for a possible engine issue because I bought a car as-is and no mechanical concerns were discussed with me. I thought I was at a "reputable" dealer, but this feels like I was working with a "buy here, pay here" lot. Worst decision I've EVER made. I can't believe that I trusted a dealership. They preyed on the fact that I wanted out of a lease and had less-than-desirable credit. I just expected to be treated like a person--not a sucker. More
by Bugnightmare
September 18, 2022
There is a reason I’ve purchased 5 cars here…. .totally professional and informed…..thank you Jordan and Landon for your help in ordering and delivering my 2022 Subaru Forester Touring without a hi .totally professional and informed…..thank you Jordan and Landon for your help in ordering and delivering my 2022 Subaru Forester Touring without a hitch …..this dealership is perfection! More
by Jdc319
July 28, 2022
The Service Department will never return phone calls. Do not send appointment notices and is understaffed with service technicians. In addition, it takes too long to get parts in for repairs and they a Do not send appointment notices and is understaffed with service technicians. In addition, it takes too long to get parts in for repairs and they are not on time for appointments to service your car. More
by rakesfam
Employees Worked With
All
