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O'Steen Subaru of Valdosta

Valdosta, GA

Overview
Employees
Reviews
4.8
211 Reviews
Getting Acquainted with our Subaru Dealership, Serving Valdosta, Nashville, Adel, Hahira and Ellenton, GA At O'Steen Subaru of Valdosta, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Subaru Crosstrek, Forester, Impreza, Outback, Ascent and Legacy models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Subaru parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. You're also in good hands with our team of Subaru lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.
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4140 N Valdosta Rd

Valdosta, GA

31602

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Showing 211 reviews

October 13, 2026

Jeremy was very helpful and the thing I liked most was that he didn't keep hammering me every day with phone calls and texts. He just kept in touch with me over time and let me know that if I was ready to More

by Fran
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 11, 2026

Texts all through the service period including a video of the car's condition! Such polite and friendly people. Very good at what they do. More

by happyingeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

O'Steen Subaru of Valdosta responded

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the communication and updates throughout your service visit! We believe keeping our customers informed every step of the way, including providing a video of their vehicle’s condition, makes all the difference. It’s especially rewarding to know our team made you feel welcomed and well taken care of! We truly appreciate your kind words and your trust in O’Steen Subaru of Valdosta. Thank you for choosing us, and we look forward to providing you with another five-star experience on your next visit! -AS

October 10, 2026

Cindy was professional, welcoming, honest in every detail. I would buy from Cindy again. Cindy made us feel like family and did not ever pressure us into making a decision. Cindy worked her best to More

by sensai91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2026 -

O'Steen Subaru of Valdosta responded

Thank you so much for this incredible review and for sharing your experience with Cindy! We’re thrilled to hear that she made your car-buying experience welcoming, comfortable, and completely pressure-free! Cindy truly has a passion for taking care of her customers, and it’s wonderful to know she made you feel like family while helping you find the right vehicle and deal. We’ll be sure to share your kind words with her! Your trust and recommendation mean the world to us. Thank you for choosing O’Steen Volkswagen & Subaru of Valdosta, and welcome to the O’Steen family! We look forward to seeing you again for many miles to come!-AS

October 10, 2026

Great customer service! Everyone was very nice. I did not have to wait very long for my car to be ready! More

by sbrannick3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 13, 2026 -

O'Steen Subaru of Valdosta responded

Thank you so much for your wonderful review! We’re thrilled to hear that our team provided you with friendly, efficient service and had your vehicle ready in a timely manner! We know your time is valuable, and making every service visit as smooth and convenient as possible is always our goal. We truly appreciate you choosing O’Steen Subaru of Valdosta and look forward to taking care of you and your vehicle again in the future!-AS

October 07, 2026

This was the sixth car my family bought from this dealership. We always get great service and they take care of any needs that we have. More

by srmoore227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 08, 2026 -

O'Steen Subaru of Valdosta responded

Wow, six vehicles! Thank you so much for your continued loyalty and for trusting our O’Steen Subaru of Valdosta team with your family's automotive needs! It truly means the world to us to have customers like you who continue to choose us time and time again. We're thrilled to hear that our team consistently provides the great service and care you deserve. Building lasting relationships with our customers is what we're all about! Thank you for being such a valued part of the O’Steen family. We look forward to serving you and your family for many more miles to come!-AS

October 06, 2026

The guys are awesome and helpful. They take the time to listen and to provide feedback and recommendations. More

by shelleyandgabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex was great
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Oct 07, 2026 -

O'Steen Subaru of Valdosta responded

Thank you so much for the wonderful review! We’re thrilled to hear that our team here at O'Steen Subaru of Valdosta took the time to listen, answer your questions, and provide helpful feedback and recommendations. We truly appreciate your trust in us and look forward to helping you again in the future!-AS

October 04, 2026

I was very friendly, helpful, courteous and thorough. Love the video of the repairs of the car. More

by MSKELLYBROOKS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

O'Steen Subaru of Valdosta responded

Thank you so much for the wonderful review! We’re happy to hear our O’Steen Subaru of Valdosta team provided friendly, helpful, courteous, and thorough service. We’re especially glad you enjoyed the video update—it’s a great way for us to keep you informed and confident about the care your vehicle is receiving. We truly appreciate your trust in us and look forward to serving you again! 😊-AS

October 03, 2026

Excellent Service Department Very prompt service on my car I will always drive a Subaru and always from OSteens’! More

by toribell143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

O'Steen Subaru of Valdosta responded

Thank you so much for the wonderful review! We’re thrilled to hear our Service Department provided you with prompt, excellent service. Even more, hearing that you’ll always drive a Subaru and choose O’Steen means the world to our team! ❤️ We truly appreciate your loyalty and trust in O’Steen Subaru of Valdosta and look forward to taking care of you and your Subaru for many miles to come!-AS

October 03, 2026

We had a great experience with the team there at Subaru in Valdosta. They did a phenomenal job fixing the car and customer service was wonderful. More

by rockinrolands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Oct 05, 2026 -

O'Steen Subaru of Valdosta responded

Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience with our team at O’Steen Subaru of Valdosta. It’s especially great to know our service team did a phenomenal job getting your vehicle taken care of while providing the level of customer service you deserve. We truly appreciate your trust in us and look forward to taking care of you again in the future! 😊-AS

October 02, 2026

Everything was great until the wife ran out of gas 3 miles from the dealership, I was behind her a had gas with me More

by hyamsj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

O'Steen Subaru of Valdosta responded

Thank you for sharing your feedback. We’re glad to hear that the overall experience was great, but we’re very sorry that your wife ran out of gas just a few miles after leaving the dealership. We understand how frustrating and inconvenient that must have been, and it’s certainly not how we want you to finish your experience with us. We appreciate you bringing this to our attention so our team can use it as an opportunity to improve. Thank you for choosing O’Steen Subaru of Valdosta, and we hope to have the opportunity to serve you again.-AS

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