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O'Steen Volkswagen

Jacksonville, FL

4.8
237 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 237 reviews

August 12, 2023

Was welcomed with a warm regards to my purpose for visiting. Great customer service and respect without the pressure. More

by sales030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Saunders
Aug 27, 2023 -

O'Steen Volkswagen responded

We truly appreciate your positive review! It's fantastic to hear that you had a great experience with us. -Mallory

August 08, 2023

Drew was knowledgeable, personable and made the entire transaction very easy. Probably one of the quickest transactions we have experienced from start to finish. More

by B. Salz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
Aug 28, 2023 -

O'Steen Volkswagen responded

We sincerely appreciate your feedback! It's fantastic to hear that Drew's expertise and approachable nature left such a positive impression on you. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing us! -Mallory

August 04, 2023

I have brought 3 vehicles from Osteen VW. ...the sales team are not aggressive, which I appreciate. The FOffice is also pleasant to deal with. Highly recommend! Andrew was amazing and per More

by dickenslawfirm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew S
Aug 28, 2023 -

O'Steen Volkswagen responded

Thank you so much for being a valued customer and choosing O'Steen VW for your vehicle needs! It's wonderful to know that Andrew went above and beyond by personally delivering the vehicle as a surprise for your daughter. We truly appreciate your recommendation and look forward to serving you again in the future! -Mallory

August 03, 2023

The process was quick and painless! Thank you to the team at O’Steen VW! More

by LasseterL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil D
August 02, 2023

Andrew took amazing care of me from start to finish, and the entire process could not have been easier! More

by brendanjamesegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
Sep 21, 2023 -

O'Steen Volkswagen responded

It's fantastic to hear that Andrew provided you with such amazing care throughout the entire process. A seamless and hassle-free experience is something we understand every customer values. -Mallory

August 01, 2023

We’ve been through many different dealerships and O’Steen has the BEST employees! Very outgoing and professional. Helped us go through the buying process and tried to meet our goal. Loved the fact that they More

by marsida gjergji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Saunders, Rick Davis
Sep 21, 2023 -

O'Steen Volkswagen responded

Thank you for sharing your feedback!

August 01, 2023

Excellent salesperson good communication. Says a great deal this is my second vehicle from Ostend VW! More

by morgandwight
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

O'Steen Volkswagen responded

Thank you for sharing your feedback!

August 01, 2023

This is my 4 car and I will be see you guys in 3 - 4 years to upgrade thank you More

by elmorehoward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Strickland,, Andrew S
Sep 21, 2023 -

O'Steen Volkswagen responded

We look forward to welcoming you back soon!

August 01, 2023

Everyone at O’Steen VW was very friendly, knowledgable and very helpful. They went out of their way to make it a very pleasant transaction and experience for us. Sam worked with us on the price where we d More

by charlysaad2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam and Rob
Aug 27, 2023 -

O'Steen Volkswagen responded

We are truly delighted by your feedback! It warms our hearts to know that our team at O’Steen VW could contribute to making your transaction and experience so pleasant. -Mallory

August 01, 2023

I just wanted to thank the great staff at Osteen VW for making my dream come true. I have been in the market for a new Golf R for some time. Unfortunately, most dealerships have them marked up over MSRP an More

by KPJAX0316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Limbrick
Aug 27, 2023 -

O'Steen Volkswagen responded

Thank you for sharing your wonderful experience with us at O'Steen VW. We're thrilled to have played a role in making your dream of owning a Golf R come true. Drew was thrilled to be of assistance and your words about his dedication to his job truly warm our hearts. We genuinely appreciate your continued trust in us and your decision to be part of the O'Steen VW family. We're excited about the journey ahead and can't wait to assist you whenever you need us. Wishing you countless amazing drives in your new Golf R! -Mallory

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