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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
354 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 354 reviews

August 19, 2026

Every person we dealt with at O’Steen VW was very personable but in no way did they pressure us. We were very happy with our purchase and they way we were treated. More

by Byerby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We’re thrilled to hear that everyone you worked with at O’Steen VW was personable, professional, and respectful throughout your experience. We believe car buying should be comfortable and pressure-free, so it means a lot to know you felt well taken care of. Congratulations on your purchase, and thank you for choosing O’Steen VW! We truly appreciate your business and hope you enjoy your new vehicle!-AS

August 16, 2026

Scott made it super easy for me to trade my car in and get something that fit my budget and I love. Thanks Scott!! More

by ashleybwoosley82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 17, 2026 -

O'Steen Volkswagen responded

Thank you so much for the great review! We’re thrilled to hear that Scott made your trade-in and car-buying experience so easy and helped you find a vehicle that fit both your budget and your needs. We’ll be sure to share your kind words with Scott! Congratulations on your new vehicle, and thank you for choosing O’Steen Volkswagen! We appreciate your business and hope you love your new ride for years to come! -AS

August 13, 2026

Scott, our salesperson at Osteen Volkswagon, Scott, was great! Paul, the Finance guy, was equally fabulous. More

by The Dow Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Print
Aug 17, 2026 -

O'Steen Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear that Scott and Paul made your experience such a positive one. We’ll be sure to share your kind words with both of them! We truly appreciate you choosing O’Steen Volkswagen and look forward to serving you again in the future.-AS

August 06, 2026

I had the very best experience with Jimmy while purchasing my car. There was absolutely no pressure to buy, the deal was great right off from the start and I’ve never had such a relaxed time when p More

by skh1061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul with financing was great too
Print
Aug 07, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your incredible experience with O’Steen Volkswagen! We are thrilled to hear that Jimmy provided you with the relaxed, pressure-free, and enjoyable car-buying experience you deserve. Buying a vehicle should be exciting, and we are so glad Jimmy and the entire team made the process easy, comfortable, and memorable from start to finish. Hearing that he continued to go above and beyond even after the sale means so much — that’s the kind of customer care we strive to provide every day. After 65 years of purchasing vehicles, your kind words about our team being a “special place with special people” truly mean the world to us. Welcome to the O’Steen Family, and congratulations on your new vehicle! We appreciate your recommendation and look forward to serving you for many years to come.-AS

August 05, 2026

Purchasing a new car was a stress free experience. Tony was amazing and handled the process like a true professional. More

by giovannistewart904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Signorile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 07, 2026 -

O'Steen Volkswagen responded

Thank you for your fantastic review! We're thrilled to hear that purchasing your new Volkswagen was a stress-free experience. Tony takes great pride in providing exceptional customer service, and we're so glad his professionalism made such a positive impression. We'll be sure to share your kind words with him! Thank you for choosing O'Steen Volkswagen, and welcome to the O'Steen Family. We hope you enjoy every mile in your new vehicle, and we look forward to seeing you again! 🚗🎉-AS

August 05, 2026

Always 5* service here! This is my second car from them and the third I'll take here for service. More

by jyoung378
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 05, 2026 -

O'Steen Volkswagen responded

Thank you so much for your continued loyalty and for your fantastic 5-star review! It means the world to us that you've chosen O'Steen Volkswagen for not only multiple vehicle purchases but also for servicing your vehicles. Earning your trust time and time again is the greatest compliment we could receive. We truly appreciate your support and look forward to providing you with the same exceptional service for many years to come. Thank you for being part of the O'Steen family—we'll see you at your next visit!-AS

August 04, 2026

Scott was our main point person and provided accurate and detailed information about the vehicle we had expressed interest in. He was knowledgeable about the features and answered all questions. Andrew was More

by mtkurek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 05, 2026 -

O'Steen Volkswagen responded

Thank you for taking the time to share your experience! We're so glad to hear that Scott provided you with accurate, detailed information and helped answer all of your questions throughout your vehicle search. It's also wonderful to know that Andrew was there to provide additional support and ensure you felt confident every step of the way. We truly appreciate your kind words and your trust in O'Steen Volkswagen. Thank you for choosing us, and welcome to the O'Steen family! We hope you enjoy your new vehicle and look forward to serving you again in the future.-AS

August 03, 2026

Great Dealer to purchase. Negotiations were very successful and finance department was a breeze. Salesman Scott did a great job. More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 04, 2026 -

O'Steen Volkswagen responded

Thank you for the wonderful review! We're delighted to hear you had such a positive buying experience. It's great to know the negotiations went smoothly, our finance team made the process easy, and that Scott provided outstanding service from start to finish. We truly appreciate your business and your kind words. Congratulations on your new vehicle, and thank you for choosing O'Steen VW! We look forward to serving you again in the future. Enjoy the ride! 🚗😊-AS

July 31, 2026

The team at O’Steen VW was absolutely delightful to work with on the purchase of THREE vehicles! We look forward to coming back here next time we need a new car! More

by mattandmeganheck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 01, 2026 -

O'Steen Volkswagen responded

Thank you so much for your fantastic review! We are truly honored that you chose O'Steen Volkswagen for not just one, but **three** vehicle purchases! It means the world to us that our team made each experience enjoyable and earned your trust. Your kind words and recommendation are greatly appreciated. Congratulations on your new vehicles, and thank you for being part of the O'Steen Volkswagen family. We look forward to welcoming you back when it's time for vehicle number four!-AS

July 30, 2026

Scot was great! Very knowledgeable on his product and he extremely nice and goes above and beyond. Highly recommend Scott! Overall, the dealership was great! Th More

by S. Michael Pantin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Chrisman
Print
Jul 31, 2026 -

O'Steen Volkswagen responded

Thank you for taking the time to share your experience! We're thrilled to hear that Scot provided such knowledgeable, friendly service and went above and beyond to make your visit exceptional. We'll be sure to pass along your kind words to him. We're also delighted to hear that Sean Kelley and Paul made such a positive impression. It's wonderful to know Paul took the time to explain all of the available benefits and protection options so you could make the best decision for you and your family. We truly appreciate your recommendation and thank you for choosing O'Steen Volkswagen. Welcome to the O'Steen Family! 🚗💙-AS

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