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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
369 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 369 reviews

October 28, 2026

O’Steen made it easy and exciting to return to the Volkswagen family. They were courteous and very professional and took the normal agita out of the equation. Thanks O’Steen! It was a pleasure! More

by Bobpnt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob D'Amilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2026 -

O'Steen Volkswagen responded

Welcome back to the Volkswagen family! 🎉 Thank you so much for your wonderful review and for choosing O’Steen Volkswagen of Jacksonville! We're thrilled to hear that our team made your experience easy, exciting, and stress-free. Buying a vehicle should be something to enjoy, and we're so happy we could take the hassle out of the process! Your kind words mean so much to our team, and we truly appreciate the opportunity to earn your business. We hope you're loving your Volkswagen and look forward to seeing you again. Welcome to the O’Steen family! ❤️ -AS

October 27, 2026

Scott is very knowledgeable & courteous. Thank you for making my car buying experience a joy! More

by okdbysteph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob D'Amilio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 28, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that Scott made your car-buying experience such a joy! His knowledge, professionalism, and dedication to providing exceptional customer service are qualities we truly value. We'll be sure to share your kind words with him! We appreciate you choosing O’Steen Volkswagen of Jacksonville and hope you're loving your new vehicle. Welcome to the O’Steen family! 🚗❤️ -AS

October 18, 2026

I had a great experience leasing my new car from Volkswagen! The entire process was smooth, easy, and stress-free. Everyone was friendly, helpful, and made sure I felt comfortable throughout the pro More

by Dtpagana11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 19, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review and for choosing O’Steen Volkswagen! We’re thrilled to hear that your leasing experience was smooth, easy, and stress-free! Our team works hard to make every customer feel comfortable, informed, and confident throughout the entire process, so it means the world to know we delivered that experience for you. Congratulations on your new Volkswagen! We truly appreciate your kind words and recommendation. Welcome to the O’Steen VW family, and we look forward to serving you for many miles to come!-AS

October 17, 2026

Scott and Sean was nothing short of amazing Thanks again for the smooth transaction for my new car More

by www.sims22
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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Oct 19, 2026 -

O'Steen Volkswagen responded

Thank you so much for your wonderful review! We’re thrilled to hear that Scott and Sean made your car-buying experience such a smooth and enjoyable one! We’re lucky to have them on our team, and we’ll be sure to share your kind words with them. Congratulations on your new vehicle, and thank you for choosing O’Steen Volkswagen of Jacksonville! We truly appreciate your business and are excited to welcome you to the O’Steen family. Enjoy your new ride!-AS

October 14, 2026

Scott was awesome, I actually met Scott over the phone initially and he brought a very honest and professional vibe to my questions while still being light and humorous. I then went to finalize everythin More

by jacob webster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 15, 2026 -

O'Steen Volkswagen responded

Jacob, thank you so much for the fantastic review! ⭐ We're thrilled to hear that Scott made such a great impression from your very first phone call! We love hearing that his honesty, professionalism, and sense of humor made your car-buying experience both enjoyable and stress-free. And getting everything wrapped up in just 45 minutes? That's what we love to hear! We'll be sure to share your kind words with Scott and the team. Thank you for choosing O'Steen Volkswagen of Jacksonville and for allowing us to earn your business. We truly appreciate you and hope you're loving your new ride! 🚗😊-AS

October 14, 2026

We had a great experience today with Scott at O’Steen Volkswagen! He was very helpful in making sure we had all the information needed to make the final decision on purchasing our new vehicle. We also wa More

by Lovemyjr2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Print
Oct 14, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Scott made your car-buying experience informative, smooth, and enjoyable! We’re also happy that Drew and Paul helped make everything come together seamlessly. Teamwork makes the dream work! 💙 And how exciting that you finally got your BLUE vehicle! We hope it brings you many miles of happiness and unforgettable adventures! Thank you for choosing O’Steen Volkswagen of Jacksonville and for allowing us to be part of such an exciting moment. Welcome to the O’Steen family, and enjoy your beautiful new ride! 🚙💙-AS

October 07, 2026

We had the pleasure of working with Scott, and the team at Osteen VW and had the best experience. Scott was responsive, informative and so kind. He is a delightful person to test drive vehicles with. My f More

by MGORDON90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean K
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 07, 2026 -

O'Steen Volkswagen responded

Thank you so much for this amazing review and for choosing O’Steen Volkswagen! We love hearing that Scott made your experience enjoyable from the test drives all the way through finding the perfect vehicle for your family. We’ll be sure to share your kind words with Scott, Sean, and Andrew! Helping families find a vehicle they feel confident and excited about is what it’s all about. Congratulations on your Subaru Ascent! We hope your family enjoys many safe and happy miles together. Thank you again for your recommendation and for allowing the O’Steen VW-AS

September 26, 2026

The dealership provided a great atmosphere. professionalism and a variety of vehicles to purchase. However we must also state that Scott Pantin provided excellent customer service which aided More

by MPB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca R
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Sep 28, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that you enjoyed the atmosphere, professionalism, and vehicle selection at O’Steen Volkswagen. We especially appreciate your kind words about Scott Pantin! Providing excellent customer service and helping our customers feel confident in their purchase is exactly what we strive for. We’ll be sure to share your compliments with Scott and the team. Congratulations on your new vehicle, and welcome to the O’Steen family!-AS

September 24, 2026

We had a great experience purchasing our vehicle. The process was painless and easy. Thank you More

by caseysembach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy V
Print
Sep 25, 2026 -

O'Steen Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear that you had a great experience and that our team made your vehicle purchase easy and stress-free. We truly appreciate you choosing O’Steen VW and hope you enjoy every mile in your new vehicle. Welcome to the O’Steen VW family!-AS

September 18, 2026

Great staff and dealership! My sales person and sales manager put together a good deal for me. More

by bryantox59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

O'Steen Volkswagen responded

Thank you for the great review! We’re so glad to hear you had a positive experience with our team. It’s wonderful to know that your salesperson and sales manager worked together to put together a deal that worked well for you. We truly appreciate your business and trust—thank you for choosing O'Steen VW! 😊-AS

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