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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
311 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 311 reviews

April 18, 2026

Sheila was helpful and extremely responsive in assisting us with the purchase of a car for our daughter. We were able to take care of everything before we reached the dealership which made the car buying pr More

by erica_lc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2026

SPOKE WITH FREDDY AND DREW, AS WELL AS TEXTED, FREDDY SENT FULL VIDEO OF THE CARSI WAS INTERESTED IN, THEY MADE THE PROCESS EASY FOR ME AS I FELT COMFORTABLE BUYING FROM THEM AS I FELT NOT TAKEN ADVANTAG More

by BUGXPRT99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy C
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

O'Steen Volkswagen responded

Thank you so much for the great review! We’re glad to hear that Freddy and Drew made the process easy and transparent for you. Providing detailed information—like the personalized video—and making sure our customers feel comfortable and confident is exactly what we strive for. It’s awesome to hear your daughter is loving the Tiguan R-Line—such a great choice! We truly appreciate your recommendation and your trust in our team. Enjoy the new ride, and we’re always here if you need anything! 🚗-AS

April 15, 2026

I had a really smooth experience buying my Atlas from O’Steen Volkswagen. The whole process was quick and straightforward, which I definitely appreciated. Freddy, my sales consultant, was easy to work wi More

by Geoff F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy C
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

O'Steen Volkswagen responded

Thank you for sharing your experience, Geoff! We’re so glad to hear that your purchase of your Atlas at O’Steen Volkswagen was smooth, quick, and straightforward—that’s exactly what we aim for. It’s great to know that Freddy provided a low-pressure, easygoing experience and helped make the process enjoyable from start to finish. We truly appreciate your kind words and your business. Congratulations on your new Atlas, and we hope you enjoy every mile ahead! 🚗-AS

April 15, 2026

It was a great buying experience! The sales person was informative and was an easy buying experience. More

by Ginazakrocki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind review! We’re thrilled to hear you had a great buying experience and that our team was informative and made the process easy for you. We truly appreciate your business and hope you’re enjoying your new vehicle. Please don’t hesitate to reach out if we can help with anything in the future!-AS

April 13, 2026

Excellent service and experience. Thank you so much. We appreciate you. We have been coming to O’Steen since 2006. More

by djf1078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind words and for being part of the O’Steen VW family since 2006! We truly appreciate your continued trust and support over the years. It means a lot to us to know you’ve consistently had excellent service and experiences with our team. We look forward to serving you for many more years to come!-AS

April 12, 2026

My experience was phenomenal. I felt valued as a customer. My salesman Tony, was professional yet friendly. I had a specific vehicle in mind and Tony never pressured me to conside More

by Eriksmom318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Signorile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in finance
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Apr 13, 2026 -

O'Steen Volkswagen responded

Thank you so much for your amazing review! We’re thrilled to hear your experience was phenomenal and that you felt truly valued throughout the process—that’s exactly what we strive for. Tony will be especially happy to know his professional, no-pressure approach made such a positive impact while helping you find the perfect vehicle. We’re also glad to hear your trade-in and overall deal went smoothly and hassle-free—that’s how car buying should be! Thank you again for your recommendation and for choosing O’Steen VW. We look forward to serving you again in the future—enjoy your new ride! 🚗-AS

April 07, 2026

Scott was very professional and helpful. He was knowledgable about the car I purchased. He took his time and explained the features and functions of the car. I would highly recommend Scott s More

by Marlmj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse H
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2026 -

O'Steen Volkswagen responded

Thank you for the wonderful review! We’re so glad to hear that Scott provided a professional and helpful experience while making sure you felt confident with your new vehicle. Taking the time to walk through all the features is something we truly value, and it’s great to know it made a difference for you. We appreciate your recommendation and hope you’re loving your new car! Please don’t hesitate to reach out if you have any questions down the road. 🚗-AS

April 06, 2026

Scott was friendly, personable and easy to talk to. He created a relaxed atmosphere that took away any pressure or stress that can come with the process of buying a car. I truly appreciate Scott’s appr More

by abarbour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that Scott made your car-buying experience relaxed and enjoyable—that’s exactly the kind of atmosphere we strive to create here at O'Steen VW. We truly appreciate your recommendation and are glad Scott’s friendly, no-pressure approach made a difference for you. Congratulations on your new vehicle, and please don’t hesitate to reach out if there’s anything else we can assist you with! 🚗-AS

April 01, 2026

Alec was really helpful throughout the process of trade in. He did a wonderful job. So thank you. More

by field_bigness.4d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec E
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind words! We’re thrilled to hear that Alec was so helpful throughout your trade-in process and made everything go smoothly. We’ll be sure to pass along your appreciation—he’ll be glad to hear it! Thank you again for choosing O'Steen VW, and we look forward to assisting you again in the future! 🚗-AS

March 30, 2026

Great service, Scott was helpful and attentive. I got a great deal, and I'm very happy with the experience. More

by madzyme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

O'Steen Volkswagen responded

Thank you for the great review! We’re so glad to hear you had a positive experience and that Scott took such good care of you. Providing attentive service and helping our customers find a great deal is always our goal. We truly appreciate your support and hope you enjoy your new vehicle! 🚗✨-AS

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