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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
324 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 324 reviews

June 02, 2026

Everyone at the dealership was very helpful, friendly and professional. I would recommend this dealership to anyone. More

by leejomant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2026

Andrew, Easy, and Rebecca were awesome! Listened to what I wanted and made the buying process a breeze! More

by brendanjamesegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

O'Steen Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that Andrew, EZ, and Rebecca provided such a great experience. Taking the time to listen to our customers and make the buying process simple and stress-free is what we strive for every day. We truly appreciate your kind words and your trust in our team. Congratulations on your new vehicle, and we look forward to assisting you again in the future!-AS

May 28, 2026

The staff was great from the start. Quan, Scott and Savannah took care of us. More

by Flaboy22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

O'Steen Volkswagen responded

Thank you for the great review! We’re so happy to hear that Quan, Scott, and Savannah took great care of you from the very beginning. Providing a welcoming and helpful experience is what our team strives for every day. We truly appreciate your support and hope you enjoy your new vehicle!-AS

May 24, 2026

It was great working with Jimmy. We came near to closing time to quickly look at an Atlas to replace our QX80. He was easy to communicate with and followed up with us at the agreed More

by Watchguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance person was also great to work with.
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May 25, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re thrilled to hear that Jimmy provided such a comfortable and trustworthy buying process for you. Purchasing a vehicle is a big decision, and it means a lot to know that after visiting several dealerships, our team stood out in a positive way. Jimmy takes great pride in being honest, communicative, and respectful of our customers’ time, and we’re so glad that came through during your Atlas purchase experience. We truly appreciate you giving us the opportunity to earn your business and hope you enjoy your new Atlas for many years to come! Welcome to the O'Steen VW family!-AS

May 21, 2026

The entire negotiation and purchase process went smoothly and our interaction with all the employees was very friendly and cordial. We feel like we got a good deal on our vehicle and there was. I pressure fr More

by Ufswamp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheila V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse H
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May 22, 2026 -

O'Steen Volkswagen responded

Thank you for sharing your feedback! We’re so glad to hear that your entire purchase experience went smoothly and that our team made you feel comfortable and well taken care of throughout the process. It’s great to know Sheila, Drew, and our finance team were able to provide a no-pressure, friendly environment and help you feel confident in your vehicle purchase. Creating an easy, stress-free buying experience is exactly what we strive for every day. We truly appreciate your business and hope you enjoy your new vehicle for many miles to come!-AS

May 16, 2026

They valued you as a person not just a buyer and they are amazing. Thank you all so much. More

by jedabbott01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Limbrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

O'Steen Volkswagen responded

Thank you so much for your kind words! It truly means a lot to hear that you felt valued as a person and not just a customer. That is exactly the experience we strive to provide to everyone who walks through our doors. We sincerely appreciate your trust and support, and we’re so grateful for the opportunity to assist you. Enjoy your new vehicle, and thank you again for being part of our family!-AS

May 15, 2026

Low pressure smooth transaction, No hidden fees, no hard selling add-ons, best car buying experience I have ever had. More

by john.gralin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Ronie
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May 15, 2026 -

O'Steen Volkswagen responded

Thank you so much for sharing your experience! We’re really glad to hear the process felt smooth and low pressure, and that everything was clear with no surprises along the way. That’s exactly the kind of car-buying experience we aim to deliver every time. We truly appreciate your business and hope you enjoy your new vehicle—please don’t hesitate to reach out if you ever need anything in the future! -AS

May 12, 2026

All staff are very professional and the customer service is outstanding. Scott went above and beyond to make our new car purchase awesome. Will definitely recommend and be back. Thanks Scott More

by jchvy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Pantin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

O'Steen Volkswagen responded

Thank you so much for the wonderful review! We’re thrilled to hear you had such a great experience with our team. Providing outstanding customer service is always our goal, and we’re especially happy to hear Scott went above and beyond to make your new car purchase awesome. We truly appreciate your recommendation and look forward to welcoming you back again in the future. Enjoy your new vehicle, and thank you for choosing O'Steen VW- AS

May 06, 2026

Quan is very knowledgeable and takes pride in his job! My experince was superb-customer satisfaction at its best. He asked what I wanted and gave me the best deal with constant communication, pictures and More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan R
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

O'Steen Volkswagen responded

Thank you so much for the amazing review! We’re thrilled to hear that Quan delivered such a knowledgeable, communicative, and efficient experience from start to finish. It’s great to know he kept you informed every step of the way and had everything ready for a smooth and quick visit—that’s exactly the level of service we strive for. And hearing that he helped restore your husband’s confidence in dealerships truly means a lot to us! We appreciate you trusting us with your purchase and hope you’re loving your new vehicle. Congratulations, and welcome to the family! 🚗🎉-AS

May 01, 2026

It was a fun and easy experience, we will be back for our next vehicle. More

by Suzqrox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy C
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May 01, 2026 -

O'Steen Volkswagen responded

Thank you for the great review! We’re so glad to hear your experience was fun and easy—that’s exactly what we strive for. We truly appreciate your support and look forward to helping you again when it’s time for your next vehicle. See you next time! 🚗-AS

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