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O'Steen Volkswagen
Jacksonville, FL
237 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 237 reviews
August 01, 2023
This is my third purchase from here. Another Really great experience. Sales contact (Phil), sales manager (Chris), and Finance director (Rob) all really nice people. Thanks Another Really great experience. Sales contact (Phil), sales manager (Chris), and Finance director (Rob) all really nice people. Thanks More
by josejax
Verified Customer
August 01, 2023
Marc is always amazing! Have to give xxxxxxto Justin as well, he started helping us because Marc was at an event, but handed us over to Marc when he got back because he kno Have to give xxxxxxto Justin as well, he started helping us because Marc was at an event, but handed us over to Marc when he got back because he knows we normally work with Marc! I thought that was awesome! They were patient and not pushy! They gave my daughter time to think it through and didn’t pressure her. This was her first time buying a car and everyone at O’Steen made it a great experience for her! More
by droski0270
August 01, 2023
Would definitely recommend our salesman and dealership to anyone looking for a VW. He was understanding and helped us make a decision between two different vehicles. anyone looking for a VW. He was understanding and helped us make a decision between two different vehicles. More
by eguthrie1416
Employees Worked With
July 31, 2023
Greta and I enjoyed the excellent service and Andrew's excellent direction and support through our purchasing processes. I want to note that this dealership is the nicest and cleanest operation we have de excellent direction and support through our purchasing processes. I want to note that this dealership is the nicest and cleanest operation we have dealt with from our past experiences. All of the staff was also very accommodating. Looking forward to having my new VW serviced at this facility. An excellent experience. More
by g.leemans5
March 08, 2023
O’Steen Volkswagen just earned a customer for life and it’s all thanks to Andrew Strickland (emphasis on “earned”)! My wife and I finally found a vehicle after searching high and low for the right one. We it’s all thanks to Andrew Strickland (emphasis on “earned”)! My wife and I finally found a vehicle after searching high and low for the right one. We reached out to Andrew to see it in the afternoon and, long story short, we had the best car-buying experience of our lives. We really appreciate O’Steen’s pricing structure, as they do not have a bunch of hidden fees and their people are not pushy towards any particular product or sale. Andrew was awesome to work with and we love our new vehicle that much more because of our experience there. If you’re reading this trying to figure out if O’Steen’s the right place, give them a call and ask for Andrew! More
by Jalters22
Employees Worked With
Andrew Strickland
January 16, 2023
Bought a BMW GT with the help of Andrew our awesome salesman. Car rides amazing and is in tip top shape. Everyone here is professional and exceptional. I will definitely come back here when I'm looking salesman. Car rides amazing and is in tip top shape. Everyone here is professional and exceptional. I will definitely come back here when I'm looking for another car.😊 More
by Brianna
Employees Worked With
Andrew
June 30, 2022
Was communicating via text with sales rep. Went through a few things and gave me a rough idea for a deal, was completely off on prices from what I asked about. Typical bologna from a typical c Went through a few things and gave me a rough idea for a deal, was completely off on prices from what I asked about. Typical bologna from a typical car dealership. More
by Aronbrtn
Employees Worked With
Dont remember
