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O'Steen Volkswagen

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.9
317 Reviews
Discover the go-to Volkswagen dealership in Jacksonville, FL, where VW enthusiasts trust for expert vehicle service on models that demand attention. While the VW brand is renowned for its spirited charm, if you haven't experienced a recent model, now is the time to witness the impressive changes! The entire lineup is packed with contemporary essentials like VW Car-Net. With our suite of smartphone connectivity features, you can effortlessly control your AC, heat, and more directly from your smartphone. Explore the Volkswagen Atlas for sale if you're new to the brand and seeking an excellent starting point. Continue scrolling for additional services and compelling reasons why O'Steen Volkswagen deserves a prime spot on your list.
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11401 Philips Hwy

Jacksonville, FL

32256

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Showing 317 reviews

February 15, 2024

Warm place, everyone is welcoming you, I bought 2 cars there because they treat you as family More

by ilia.cikopana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris N
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Feb 19, 2024 -

O'Steen Volkswagen responded

Thank you very much for your kind words and for choosing our dealership for not just one, but two car purchases! We're thrilled to hear that you felt welcomed and valued during your visits with us. Treating our customers like family is at the heart of what we do, and it's wonderful to know that you experienced that firsthand. -MM

February 15, 2024

Ridiculous dealership. I called the dealership 5th time in a row, operator, service and sales department keeps on hanging up the call!!! Is this how you treat your customer More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
operator/receptionist
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Feb 20, 2024 -

O'Steen Volkswagen responded

We appreciate you reaching out to us. apparently, we must be having phone issues and have reached out to the phone carrier to make sure we did not have any other customers calls that didn't get answered. Please call General manager Chuck Wrye at (904) 322-5100 Ext. 1205 at your earliest convenance so that we can address any concerns you have. Thank you.

February 10, 2024

Excellent interaction. Car buying process way honest and easy. Will gladly purchase form this dealership again. More

by C.GRAVLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

O'Steen Volkswagen responded

Thank you again for choosing O'Steen Volkswagen, and we hope to have the opportunity to serve you again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us directly. -MM

February 06, 2024

All the staff are very helpful and on point I will always recommend O’Steen VW dealership to all my friends and family More

by SANTIGERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

O'Steen Volkswagen responded

Thank you so much!

January 24, 2024

All the staff are very helpful and on point I will always recommend O’Steen VW dealership to all my friends and family More

by marianbadoiu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N, Andrew S
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Jan 26, 2024 -

O'Steen Volkswagen responded

Thank you so much for taking the time to share your positive experience with us at O'Steen VW dealership! We are thrilled to hear that our staff was helpful and on point during your visit. -MM

January 18, 2024

Great interaction and was able to get in and out in under 2 hours. Will continue buying from Osteen!! A++ More

by SEANBOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

O'Steen Volkswagen responded

Sean, Customer satisfaction is our top priority, and we're delighted to have earned your trust. We appreciate your loyalty and look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out. Thank you for choosing Osteen, and we truly value your business! -MM

January 13, 2024

It was a silky smooth experience. We spoke like buddies and he listened to what I wanted. More

by garger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Z
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Jan 15, 2024 -

O'Steen Volkswagen responded

We strived to ensure everyone received a top-notch experience and are thrilled to hear we met your expectations! -MM

January 04, 2024

Great experience. I would definitely buy my next vehicle from them and I would recommend Marc. He was fantastic! More

by kristin_mccormack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marc T
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

O'Steen Volkswagen responded

We look forward to serving you again in the future and appreciate your trust in our services.

December 31, 2023

Jacob (and Chris) were a great help - very detailed and answered all questions - thank you! More

by tedmoshos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris N, Jacob Z
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Jan 11, 2024 -

O'Steen Volkswagen responded

Thank you for trusting us for your automotive needs!

December 30, 2023

We purchased a used car from O’Steens and our salesman Gabriel did a fantastic job getting us into our new (to us) ride! More

by BBUPWIND
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jan 11, 2024 -

O'Steen Volkswagen responded

We look forward to serving you again in the future and appreciate your trust in our services. -MM

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