ODaniel Mazda

Return Client The entire staff at O'Daniel Mazda was great through the entire experience. This was my second lease from Sam Moun. He is excellent at what he does. S The entire staff at O'Daniel Mazda was great through the entire experience. This was my second lease from Sam Moun. He is excellent at what he does. Sam knows his stuff, is very friendly, and I didn't feel pressured at any point. I love my Mazda vehicles and the friendly and efficient sales and service staff at O'Daniel is what keeps me coming back. More

Great experience! We bought a used 2016 Ford Edge Titanium, and we're very happy with our experience. Nick Whitworth was quick to respond online, and when we arrived a We bought a used 2016 Ford Edge Titanium, and we're very happy with our experience. Nick Whitworth was quick to respond online, and when we arrived at the dealership, Mike Mauzy was very helpful and friendly. The manager Nick Rusk was fair and honest, and I believe that we both walked away with a good deal. Dan Ringenberg was really helpful in getting us the best rate, and Nick W. called us the next day to set an appointment for the new tires that were a part of the deal. Based on our experience to date, for our next car, we will definitely be returning to O'Daniel! More

Thank you, Sam. You are the best! The first time when we walked into ODaniel Mazda and met Sam, we know that we would have our Mazda from him. He treated us not just as a customer, but The first time when we walked into ODaniel Mazda and met Sam, we know that we would have our Mazda from him. He treated us not just as a customer, but as an old friend. We feel so comfortable to talk to him. He helped us not only to buy the car that my daughter really wanted, but also helped us in our visit to Fort Wayne. We had a great experience! When we picked up the car, Sam accompanied us almost the entire afternoon in every step of the way. Thank you very much, Sam! You are the best. We know now that more Mazda will be coming into our family in the future because of you. More

Great Service I purchased a vehicle from O'Daniels on April 28 of this year. I have shopped at this dealership before and always had great service. When it was time I purchased a vehicle from O'Daniels on April 28 of this year. I have shopped at this dealership before and always had great service. When it was time to purchase a vehicle I went back and Heinrich Hilger and Todd Jacquay are the gentlemen that helped me. Heinrich was very nice and knowledgeable and wasn't satisfied until I was happy with the vehicle I had chosen. Very outstanding. I always recommend this dealership to all of my friends. Everyone is always very friendly and courteous. More

Best car buying experience yet! We have purchased 3 Mazda's from ODaniel Automart in Fort Wayne Indiana. Matt has assisted us with all 3 purchases & was very helpful & answered all t We have purchased 3 Mazda's from ODaniel Automart in Fort Wayne Indiana. Matt has assisted us with all 3 purchases & was very helpful & answered all the questions we had perfectly. He is always willing & able to help us when we have any questions. I look forward to going through Matt if in the future we are looking for another vehicle to purchase. More

Great overall experience We worked with Nick Whitworth and he was very easy to work with. We felt Nick understood what we were looking for and did a great job in assisting us We worked with Nick Whitworth and he was very easy to work with. We felt Nick understood what we were looking for and did a great job in assisting us with our goals. Once we found the car we wanted, the process from there was extremely smooth. We would definitely recommend Nick and O'Daniel to our family and friends More

Went above and beyond to help us replace our vehicle We purchased a new Mazda CX-9 in June of 2016. We started experiencing issues with the entertainment system almost immediately, with troubles connect We purchased a new Mazda CX-9 in June of 2016. We started experiencing issues with the entertainment system almost immediately, with troubles connecting our phones via bluetooth, issues with the Pandora app not working, and issues with the display itself either rebooting in the middle of driving or just not coming on at all. O'Daniel's service department tried their best to fix these issues, and we even spoke with a Mazda tech support line, but nothing seemed to fix the issues. Then, after just over a year and with 20,000 miles on our CX-9, we started having engine issues. After driving the vehicle for an hour or more, the engine seemed to lose almost all power. Accelerating at an intersection with the gas pedal all the way to the floor would result in only 20 mph tops. After a few minutes the engine seemed to recover, but this happened repeatedly. O'Daniels service department worked with Mazda engineers to troubleshoot and attempt to diagnose the issue, but after over a month they could not figure out the cause. We were given a loaner vehicle to drive during this time, which was great, but we couldn't drive ours because of safety concerns. We weren't sure what was going to happen, and we didn't press the dealer because we knew this was a difficult issue. Then, to our amazement, Mazda offered to buy back our vehicle and replace it with a brand new 2017 with incentives that brought the difference to only about $2600. Within days of informing us of this offer, we drove home with a vehicle nearly identical to our previous one, but a model year newer and with no miles on it. We couldn't be happier! Congratulations to Mazda and to O'Daniels for going above and beyond to resolve this difficult situation in a way that has left us completely satisfied! More

Enjoyable Experience! Doing business with Matt was a very enjoyable experience. His combination of professionalism, knowledge and enthusiasm made our buying decision quite Doing business with Matt was a very enjoyable experience. His combination of professionalism, knowledge and enthusiasm made our buying decision quite easy. If you are in the market for buying a vehicle, I highly recommend Matt Tillapaugh At your service, Jim Warner More

Extreme patience and integrity The team at the O'Daniel Automart have been consistently patient and honest with with me over the last year as I have worked through a very bad experi The team at the O'Daniel Automart have been consistently patient and honest with with me over the last year as I have worked through a very bad experience with another dealership. We finally reach a point where we needed and could afford another vehicle and this purchase was just as consistent and pleasant as all of our dealings with O'Daniel staff in the past. A huge Thank You to Nick Whitworth for his help and continuing to keep me in mind when he saw something that might work for us. More

From Toyota to Mazda As a long-term satisfied Toyota consumer, I am being asked why I got a Mazda. My co-worker recently leased a Mazda CX-5 and was very happy with the ve As a long-term satisfied Toyota consumer, I am being asked why I got a Mazda. My co-worker recently leased a Mazda CX-5 and was very happy with the vehicle (Mazda CX-5) and service he received from Matt Tillapaugh. By reference, I requested to work with Matt even though he was not available when I went to look at the Mazda CX-5 and CX-9. Junior, Matt's co-worker assisted me in his behalf and gave me direction, answers to my questions as well as assisted with a test drive. Todd, Matt's sales manager was also very helpful with appraising our Toyota Tacoma as I test drove the Mazda CX-5 which I loved. :) The following day when Matt returned he followed up with me and helped finalize my thoughts and numbers with the Mazda CX-5 keeping the process moving in a timely manner for me. Dan was the finance director who accommodated us with expertise and humor even though he had several other customers waiting to get financed. Overall, Matt, Dan and Todd worked together to make sure my vehicle was completed with a pure seal interior and exterior protection so that I wouldn't have to make a special trip back to the dealership to have this completed. Awesome!! I truly believe that everyone was very knowledgeable, professional, and very pleasant to work with. I never felt that we were oversold nor under delivered. I will definitely will refer friends and family without reservation. More