ODaniel Mazda

A great car buying experience. Heinrich was friendly and easy to work with - definitely a no pressure sales guy. Everyone there was the same way. When I asked to take the car to have my mechanic look at it easy to work with - definitely a no pressure sales guy. Everyone there was the same way. When I asked to take the car to have my mechanic look at it, they said no problem. When I said I already had my own financing lined up, there was no pressure to finance through them. A very pleasant experience. More

Great experience. Sales team was very helpful. Wish we'd been more specific but overall a great experience. Junior was very helpful and wanted to make us happy. We love the Mazda and will definitely conside been more specific but overall a great experience. Junior was very helpful and wanted to make us happy. We love the Mazda and will definitely consider them again. We were surprised how easy and quick it was. No hassle with sales or paperwork. More

This was my first experience purchasing a new car, and I went in expecting a lot of fast talk and pressure, but I was pleasantly surprised with the entire experience! I was interested in getting a Mazda, an went in expecting a lot of fast talk and pressure, but I was pleasantly surprised with the entire experience! I was interested in getting a Mazda, and Corey Harris at O'Daniel West recommended I work with Ryan Keebler at O'Daniel Mazda. Corey worked with me a lot through the whole deal, even though it wasn't the dealership he worked at, which I thought was very great customer service, making sure I was taken care of during the entire process. I test drove a few different Mazdas, including the Mazda3 and Mazda6. Ryan at O'Daniel Mazda was very helpful during the entire process, and helped guide me to a new Mazda6 they had when I had mentioned not liking the size of the Mazda3. I fell in love with a 2010 Mazda6 they had, and decided to take a few days to think about it, which Ryan and George (the manager) understood completely. When I came back a few days later, George was extremely easy to work with on pricing and my personal financial situation. I was very upfront with him about what I could afford, and the Mazda6 was just a bit out of my price range. George worked through the numbers for a bit and did end up being able to drop the price of the car down considerably, to a point where I felt completely comfortable buying it. That was about 6 weeks ago, and I have loved driving my 2010 Mazda6 every day since then, and I'm really glad I found this dealership and the awesome staff that work there!!! More

Salesperson and finance manager were excellent to work with, absolutely no pressure. Vehicle that we wanted was not on their lot, however they had it within 48 hours. Purchased a new car so I haven't dea with, absolutely no pressure. Vehicle that we wanted was not on their lot, however they had it within 48 hours. Purchased a new car so I haven't dealt with the service department yet. I would purchase from the dealer again. More

From the moment I walked in the door it was a great experience. I got greeted by everyone that saw me. I told Ryan what I was looking for and what I could spend. He worked hard a not only did he give m experience. I got greeted by everyone that saw me. I told Ryan what I was looking for and what I could spend. He worked hard a not only did he give me two options he had about 4 which is amazing. I had choices. The prices where all where I could afford them. They worked hard to make it easy for me to get what i was looking for. I will recommend Ryan to anybody looking for a car!! More

I was impressed with the dealership and Sam from the moment I stepped onto the lot. I originally stopped by to take a look at the new Mazda 6s on the lot, just getting a feel for the type of car I might moment I stepped onto the lot. I originally stopped by to take a look at the new Mazda 6s on the lot, just getting a feel for the type of car I might be interested in getting (I was not in a hurry to get a new car). Sam greeted me and helped me, but I was never pressured in any way. He showed me a few of the new 6's on the lot as well as a used one (even though he was really a new car salesman) to help me find something more affordable. The car was like new and priced well. I left without any pressure. After doing some research, I decided to come back with my wife and we drove it again. We both liked the car and decided to move forward. Sam (and his colleague from the used car side) worked with us. They were very nice and treated us with respect throughout the whole process. After purchasing the car, Sam continued to ensure that we received a fresh oil change and clean-up. They and the service shop were excellent about scheduling a time, arranging a shuttle for me with work, and performing the service. Sam maintained contact with me during this process (even though the sale was already done). It was clear that Sam wanted to ensure a great experience. I would highly recommend O'Daniel Mazda and Sam Moun to anyone interested in a car there. More

If momma ain't happy, then nobody's happy. Momma is EXTREMELY happy with our sales experience at O'Daniel, as well as with her brand new Mazda CX-9. And that makes me happy. I can not recommend O'Dan EXTREMELY happy with our sales experience at O'Daniel, as well as with her brand new Mazda CX-9. And that makes me happy. I can not recommend O'Daniel high enough, they are knowledgeable, friendly & courteous, and low pressure. Sam and George in the sales department are great to work with. Tim in finance was very helpful in helping secure a low rate for us. He also was very thorough on reviewing our paperwork, which I appreciated. I definitely will be returning for my next vehicle! More

Sam was very helpful in getting me the car I wanted with the right options and the price I wanted. He went out of his way to make sure I was satisfied with car. The z-barting and tinting of the windows were the right options and the price I wanted. He went out of his way to make sure I was satisfied with car. The z-barting and tinting of the windows were done with amazingly efficiency and speed. I am a very satisfied customer thanks to Sam!!! Thank You K. Ludlow Moore More

I just obtained my fifth leased vehicle from this dealer. I would not go anywhere else! The employees are honest, friendly, helpful and reputable. The salesman I have dealt with goes out his way to give yo I would not go anywhere else! The employees are honest, friendly, helpful and reputable. The salesman I have dealt with goes out his way to give you the best possible deal. He is well informed on the vehicles and can answer any questions you have. I have also noticed that some of the employees have been there at least 15 to 20 years. Employees do not stay with a company that long unless they are treated fairly right. More

Heinrich was great, as was the rest of the front staff. Started when he drove up in one of the cars I requested to see - he noted the brakes squeeked and made sure I knew that proactively, and said they wo Started when he drove up in one of the cars I requested to see - he noted the brakes squeeked and made sure I knew that proactively, and said they would be fixed. As we got serious on another vehicle, he took notes about things we wanted done, from large to small - he got done what he could immediately, but also coordinated the things he couldn't, to be completed after the sale, and gave a timetable after having the service department inspect. He rides the line between being intentional, but not pushy, while still being proactive; not many dealer agents have those traits. Only hiccup was on the financial transaction - It was late at night, had to wait close to an hour for a particular person, just to get rate and other closing cost information, but then we proceeded to sign paperwork, against my better instincts; though I didn't ask as many questions or be as firm with the closing staff as I should have. Even after everything was signed and the financial closer said it was a no-rescind transaction, talked to Heinrich the next morning, and we redid the transaction at a (slightly) lower $, no problem. He earned every bit of a 5 star rating. Thanks! More