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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

February 18, 2022

Great people to deal with! Got me in and did not have to wait long for my car to be serviced More

by GLEENERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

February 17, 2022

I live almost 30 miles from the dealership, but always return to service my cars purchased. I trust their experience and professo. More

by doolin2139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

February 16, 2022

Purchased a used vehicle this week. Sales professionals Elizabeth Garcia and Mike Henry were easy to work with as was the business manager Marty. Overall a very efficient transaction an More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Henery
Feb 17, 2022 -

Oak Lawn Toyota responded

Thank you, Pete! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

February 16, 2022

Professional service fast and reliable always nice and dependable people to meet your needs and problems More

by Joanna Dundulis
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Oak Lawn Toyota responded

Thank you, Joanna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

February 16, 2022

I had another great experience at Oak lawn Toyota. Jose was very nice and helpful. I needed a new battery and was in & out in in about an hour or so. This location has the best service and I apprecia More

by Lisawells5858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karol And Jose
Feb 17, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Lisa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Karol and Jose to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

February 15, 2022

Great 👍and fast I like the job and the people are serviceli me and my More

by JAIME.JUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

February 15, 2022

The needed part was ordered and arrived two days later,I was notified, made an appointment. The part replacement took a couple of hours on day of the appointment.. More

by ultra.1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 15, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

February 14, 2022

I've been to this dealership a number of times for routine maintenance. They are very helpful and keep you informed while you are waiting. More

by kadevlin55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

February 14, 2022

I like the way the Service Department is a one-on-one deal. Frank Nash kept me informed and updated every step of the way via text and phone calls. It was especially nice that he gave us a car wash coupo More

by ELIZOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

February 14, 2022

No response from owner must be true, don't buy here, no sales help afterwards More

by PETERDEVAUGHN
Recommend Dealer
No
Employees Worked With
All if I can't get help, especially owner !!!
Mar 03, 2022 -

Oak Lawn Toyota responded

Peter, We're sorry that you didn't have a completely satisfying visit, Peter. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Juan Vazquez, Service Manager

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