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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

December 30, 2021

Great job on the part of Sal and the rest of the techs. Took care of all the issues I brought in. More

by gsocee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

December 30, 2021

Very easy to work with they care that your happy with your new vehicle that’s a good feeling More

by MGM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Oak Lawn Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! John Carnivele, General Manager

December 30, 2021

Great job on the part of Sal and the rest of the techs. Took care of all the issues I brought in. More

by mjmoisan
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sal and our team here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 29, 2021

Ms. Garcia Escalated a online chat to the manager, when it wasn't really necessary. Ended online chat before I could tell her what it is I was looking for More

by pattyshafer13
Recommend Dealer
Yes
Employees Worked With
Elizabeth Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Oak Lawn Toyota responded

Thank you Patty, for your review! We have addressed the issues you brought to our attention. I am sorry that we didn't meet your expectations at first but hopefully we can remedy that! Please let us know if you need additional information on the new RAV4s. We look forward to do business with you in the future. John Carnivele, General Manager

December 28, 2021

Thank you for being professional and nice human being. Lately it’s very difficult to find honest people to do business with…Thanks Dominik & Oak Lawn Toyota:-) More

by Monther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Dominik! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

December 28, 2021

We have always been treated very fair by this dealership. We have purchased 5 cars and recommended it to several friends and neighbors who have also purchased cars there. More

by Dgusse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris
Dec 29, 2021 -

Oak Lawn Toyota responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

December 24, 2021

First time buyer, and Edwin did a great job searching for the car I wanted a Toyota Rav4. However, we were convinced to leave with a totally new car a Jeep Cherokee. Edwin was really patient with us, and all More

by Valeria G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cotto
Dec 27, 2021 -

Oak Lawn Toyota responded

Here at Oak Lawn Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Edwin, and it was a pleasure having you at the dealership. We appreciate your review! John Carnivele, General Manager

December 24, 2021

It has been a refreshing experience to meet Jack and purchase our new 2021 Toyota Rav4. Jack has been honest, upfront and extremely helpful in helping us understand all ins and outs with purchasing a ne More

by Michal Lewicki
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
Dec 27, 2021 -

Oak Lawn Toyota responded

We are very happy to hear that Jack provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. John Carnivele, General Manager

December 24, 2021

Good dealership ni e place to have my 4RUNNER service very nice people and technicians More

by larry.dawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

December 24, 2021

I was shopping for a new can for my wife, we had tries numerous places but when we got to Oak Lawn Toyota we knew we were at the right place. Ordered a van and it came in surprisingly early just in time f More

by MARCHI6T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new van! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

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