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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,238 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,238 reviews

January 31, 2021

Always very nice employees attending to your needs no matter how busy or hectic it may be in the service department. I was in and out in no time wasted! More

by D-mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

January 31, 2021

Very friendly, exceptional serviceClean, and Steve Very friendly, exceptional service Clean, and Steve Hertogs is one of the best person I have ever worked with. Followed him for 15 years & bought our More

by Stylincookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your continued experience working with Steve and our team here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

January 30, 2021

OakLawn Toyota has excellent service. A very friendly OakLawn Toyota has excellent service. A very friendly staff and very clean waiting room. Bob Spee is very professional and goes the extra mile. I hi More

by Karen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Jan 31, 2021 -

Oak Lawn Toyota responded

Thank you, Karen! We appreciate your business. Bob and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

January 29, 2021

Prompt service Patryk was ver professional, attentive and explained things well. He was not pushy which I really appreciated. He also went above by bringing my car inside so I wouldn’t have to go find it in More

by hockeymom1619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Jan 31, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Patryk met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

January 28, 2021

Went in for oil change and tire check. Guy rotated tires accidentally and car shook violently next day causing risk and inconvenience next day to bring back. Lost time at work. There was original note of More

by kringbauer
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Oak Lawn Toyota responded

Thank you so much for your feedback. I'm sorry that you didn't have a fully satisfying experience and apologize for any inconvenience. We appreciate all customer feedback as it allows us to learn and make improvements, and we will share your comments with the team. Please don't hesitate to reach out directly if you would like to discuss this further. We hope you will give us another opportunity to serve you and demonstrate our commitment to great service! Juan Vazquez, Service Manager

January 28, 2021

We had a really experience working with Mr.Edwin Cotto. We had a really experience working with Mr. Edwin Cotto. He was very helpful and knowledgeable. He was there every step of the way. He wasn’t very fr More

by JBYFIELD2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cotto
Jan 29, 2021 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review! We are thrilled that Edwin had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new vehicle, and we thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

January 28, 2021

I would recommend all new customers to allow oak lawn Toyota to service their vehicles. Sal was very helpful in resolving the issue with my vehicle. More

by opjunior63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beris
Jan 29, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Sal and the team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

January 28, 2021

Wonderful service. Felt that I was not pressured to get more done with my car than needed. Perfect service, really appreciate the friendliness of the staff. More

by Morgan f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Oak Lawn Toyota responded

Thank you, Morgan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

January 28, 2021

Oak Lawn Toyota always provides great customer service to their customers. Their staff goes the distance to satisfy the customer, especially Patryk Kilch in service. More

by OLT Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Jan 28, 2021 -

Oak Lawn Toyota responded

Thank you for sharing your review! It's a pleasure to know that our team, especially Patryk, provided you with such excellent assistance. We hope to see you again! Juan Vazquez, Service Manager

January 27, 2021

The maintenance department was great answered all my question and the service was great. The sitting room was clean. I was in and out in 30 min More

by KIMR_SPAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Jan 27, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We thank you for this awesome, five-star review. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

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