Oak Lawn Toyota

Great Team Great team! Explains process and does great work. Didn't give them a top rating due to long wait time during my last visit even with a scheduled appoi Great team! Explains process and does great work. Didn't give them a top rating due to long wait time during my last visit even with a scheduled appointment. Out of the norm from prior visits which were much faster. I will return and hope the wait time is better! More

Maintenance Check The service department at Oak Lawn Toyota is fantastic. Fast, friendly, and efficient. The communication between my consultant was great. He let me kn The service department at Oak Lawn Toyota is fantastic. Fast, friendly, and efficient. The communication between my consultant was great. He let me know the status, explained in detail my options, and had the car ready as promised. More

Always a good experience. Getting the oil changed...rotating tires...its not my thing. And the older my car gets, the more it needs to be maintained by a dealership that under Getting the oil changed...rotating tires...its not my thing. And the older my car gets, the more it needs to be maintained by a dealership that understands my particular car. Thus, I take my Highlander back to Oak Lawn every time I need service. I have always been treated with respect and courtesy. I will be back for a long time to come. More

Great Service Oak Lawn Toyota's service department provides excellent customer service. They are always willing to help and provides a comfortable and friendly atmo Oak Lawn Toyota's service department provides excellent customer service. They are always willing to help and provides a comfortable and friendly atmosphere. The other staff, such as the cashiers, are always pleasant and welcoming. Whatever issue I am having an issue with my vehicle they're always willing to assist me in finding what the problem is. More

Great experience buying my first Toyota! I had a very positive experience buying my first Toyota at Oak Lawn Toyota. Lou Rodriguez was great; he knew about the product, was patient, answered I had a very positive experience buying my first Toyota at Oak Lawn Toyota. Lou Rodriguez was great; he knew about the product, was patient, answered my questions, and gave me a fair deal. Rob Halderson also was very helpful. I recommend this dealership to others. More

i wouldnt go anywhere else I got my last three cars at oak lawn Toyota everybody there makes you feel like you are at home and they are truly honest and helpful I got my last three cars at oak lawn Toyota everybody there makes you feel like you are at home and they are truly honest and helpful More

The BEST Toyota Dealership I live in Orland Park and not only did I buy my car from Oak Lawn Toyota but I always go there to get my service taken care of. The staff is honest a I live in Orland Park and not only did I buy my car from Oak Lawn Toyota but I always go there to get my service taken care of. The staff is honest and courteous and I know my car is in the best hands. I have personally dealt with the service department manager Al Leon and he has always gone above and beyond to help me out. I will be a customer for life and I would highly recommend this dealership! More

Friendly, honest, but long wait. I have always loved the service center at Toyota Oak Lawn. They are honest, not pushy, and thorough. I had maintenance done on intake valves and fuel I have always loved the service center at Toyota Oak Lawn. They are honest, not pushy, and thorough. I had maintenance done on intake valves and fuel injectors since the car has over 85,000 miles, tire rotation, and oil change. Unfortunately, I was there for over 3 hours. More

Lease of 2015 Sienna This dealership is a joke. I visited to shop for a lease of a 2015 Toyota Sienna. I had visited here in 2010 and 2012 to shop for a lease and ultima This dealership is a joke. I visited to shop for a lease of a 2015 Toyota Sienna. I had visited here in 2010 and 2012 to shop for a lease and ultimately used another dealership. I thought I'd try again, but this time convinced me to Never try this dealership again. When I arrived I was introduced to a salesperson, who was called away from helping me to help with a Spanish translation. He did not reappear for 10-15 minutes. So I went out into the showroom where I encountered the "managers." In conversation with them, the salesperson reappeared, made some remark, and called me "honey." I am a female in my 60's and found this to be very disturbing. Then a manager ran the numbers on a car I was not interested in. He got the make wrong! Then another manager took over, told me he had a Limted with "some miles on it, and I could see the car the next day between 11:30 and 4:30. I returned the next day (with 5 children) in mid-afternoon and the car wasn't there. I returned about 5:45, looked at the car, went in and asked for the lease terms. They hadn't run the numbers after my making three trips there! Needless to say I left and will NEVER return. More