Oak Lawn Toyota

One of a Kind Salesman As a first time car buyer I entered Oak Lawn Toyota expecting all the stereotypes that come with the car business. I was approached by Rob and in an i As a first time car buyer I entered Oak Lawn Toyota expecting all the stereotypes that come with the car business. I was approached by Rob and in an instant he had me feeling at ease. During our conversation he sensed that I was a little unnerved and intimidated with purchasing my first car and took me under his wing. Soon enough Rob had me in a car I could afford with all the features I needed and none that I didn’t. I ended up leaving Oak Lawn Toyota with a beautiful new car AND a new friend! Rob is a true professional and I would encourage anyone looking for a new Toyota to pay him a visit. Thanks Rob! More

Bob Halderson My family has purchased our last five cars from Bob (Rob) Halderson. He treats us very well and seems to really care about his customers. My family has purchased our last five cars from Bob (Rob) Halderson. He treats us very well and seems to really care about his customers. More

Rob and Team Were Great Very positive experience at Oak Lawn with Rob Halderson and his team. My interactions with Rob, and later the finance team, were fantastic. Rob showed Very positive experience at Oak Lawn with Rob Halderson and his team. My interactions with Rob, and later the finance team, were fantastic. Rob showed me the right car for my price range, and ensured it was delivered in top shape. His support after the sale was great and entirely unexpected. While my Highlander may last forever, my next purchase will be with Rob. More

Toyota Bob is the BEST!! Bob Halderson is unlike any other car salesman that we have ever encountered!!! I used to dread the whole buying a car experience...everything from th Bob Halderson is unlike any other car salesman that we have ever encountered!!! I used to dread the whole buying a car experience...everything from the sliding the price quote across the table, to getting the manager to close the deal, to being held hostage and prevented from leaving when I had had enough. What a breath of fresh air when we met Bob 8 or 9 years ago - he encouraged us to shop around - wanting us to "find the best fit for our family." As a result, we have just purchased our 6th car from him (5 new and 1 used). Today we purchased a used Matrix for my college-aged son - Bob spent the whole summer looking for a reasonably priced, safe and solid car and he didn't disappoint us. I trust Bob completely and have faith in his wisdom, ethical approach and kind heart. He is with us from shopping to the sale through service appointments. He has even pinstriped one of our vehicles, helped to touch up scratches, cleaned a hard to remove pen mark on my brand new Highlander seat, and personally arranges service appointments for all of our cars. Amazingly, he has also volunteered to give mock sales demonstrations for my high school speech classes - the students loved him so much, that they brought their parents back to buy cars from him! He demonstrates a passion and loyalty for his customers that is authentic and rarely demonstrated in today's competitive market. Truly one of a kind - you can't do better than this gentleman!! More

Rob is the best. This is my second car I purchased from Oak Lawn Toyota. a Prius. Rob handled both sales and remembered us from the last sale. He made things go fast This is my second car I purchased from Oak Lawn Toyota. a Prius. Rob handled both sales and remembered us from the last sale. He made things go fast with no problems. More

No stress car buying experience. I have been buying my cars from Oak Lawn Toyota and Rob Halderson for over 20 years. I have leased, purchased and traded-in. All have been smooth easy I have been buying my cars from Oak Lawn Toyota and Rob Halderson for over 20 years. I have leased, purchased and traded-in. All have been smooth easy experiences. People are always talking about how stressful buying a car is. You won't feel that way here. :-) More

Fantastic Sale Experience Do you dread shopping for a new car? Well, fret no more. Last weekend on the spur of the moment we went to Oak Lawn Toyota to check out the 2014 Pri Do you dread shopping for a new car? Well, fret no more. Last weekend on the spur of the moment we went to Oak Lawn Toyota to check out the 2014 Prius. My wife and I were greeted by salesman, Rob Halderson. Rob made the experience of shopping and buying a car pleasurable as opposed to the less than enjoyable experiences with my previous six or so purchases. Rob is courteous, friendly, upbeat, helpful, knowledgeable, straightforward and just plain enjoyable to do business with. He provided us with extremely favorable pricing without haggling or high pressure tactics. In this case, the specific model and color were not available in the lot. We went home on a Saturday evening with Rob's cell number and an offer to call him on a Sunday at home if we wanted him to find a car for us on Monday as a manufacturers discount was ending then. We did call and by Monday afternoon there was a car prepped and ready for us to drive home. The dealership's purchase process was friendly and efficient. I drove home Monday afternoon a satisfied customer. Rob can expect to see me the next time I am in the market for a new car. More

bad experience unfortunately be disappointed that supposedly support costumer service provides. buy a car at $ 27,800 when its real price is $ 23,999 wanted replace unfortunately be disappointed that supposedly support costumer service provides. buy a car at $ 27,800 when its real price is $ 23,999 wanted replace it bigger and just because the dealer to handle my house to make the change I have to pay the ridiculous amount of $ 5,475 extras. The least that is expected to help me adjusting my purchase price to the actual price. I thought both an investment for my family and I came to invest at the wrong place. So when you think about buying a car choose the right place where customer service if customer service is the reason you customer price well above other dealer. attention to customer disastrous. I wanted to change my car and put a lot of excuses and end bitter experience More

Just awesome Came in to Oak Lawn Toyota looking for a used car, got out driving a brand new mini van. The deal Lou Rodriguez worked out for me was a no brainer and Came in to Oak Lawn Toyota looking for a used car, got out driving a brand new mini van. The deal Lou Rodriguez worked out for me was a no brainer and had to take it. Mr. Capelle was also very friendly during the final process of the purchase and got me very good deals to cover myself on this credit. I recommend Oak Lawn Toyota for sure. Both Mr. Rodriguez and Mr. Capelle are very professional at what they do and I'm sure the success of Oak Lawn Toyota is in part thanks to them. They know their business. More

"Best car buying exerience in over 30 years" I was not prepared to purchase this vehicle when I entered your dealership. I was in the area and on lunch, so I decided to take a look see for this m I was not prepared to purchase this vehicle when I entered your dealership. I was in the area and on lunch, so I decided to take a look see for this model and color after talking to Lauren who was very freindly and invited me to the dealership. A great beginning to agreat experience. We actually had another same type used vehicle with extra value equipment we were aggressively pursuing. The other car had more mileage and came with the Honda Certified warranty. Frank made the car purchase happen by differentiating between the 2 cars and the Oaklawn Toyota dealer value added service. My wife and I are extremely pleased with our purchase. We love the color and car! We left your dealership with no regrets. Thanks for the exceptional and professional services delivered to make this a great buying experience. We cannot thank enough for putting together a piece of mind warranty that was one of our largest concerns. Dave did a great job offering a Toyota Warranty Value Package vs.a Honda's Certifieded Used Car warranty that is available from a Honda Certified dealer. We came with our pre-approved financing and he was able to get us a lower rate which made this even a better value added service . To be honest, this was the best experience we have had in our 30 years of buying cars during our marriage! We will highly recommend your dealership to our family and friends. This will always be our first dealership stop for any and all purchases in the future. Thank you again Frank for matching us up with your dealer and this car purchase. More