Oak Lawn Toyota

Fantastic Sale Experience Do you dread shopping for a new car? Well, fret no more. Last weekend on the spur of the moment we went to Oak Lawn Toyota to check out the 2014 Pri Do you dread shopping for a new car? Well, fret no more. Last weekend on the spur of the moment we went to Oak Lawn Toyota to check out the 2014 Prius. My wife and I were greeted by salesman, Rob Halderson. Rob made the experience of shopping and buying a car pleasurable as opposed to the less than enjoyable experiences with my previous six or so purchases. Rob is courteous, friendly, upbeat, helpful, knowledgeable, straightforward and just plain enjoyable to do business with. He provided us with extremely favorable pricing without haggling or high pressure tactics. In this case, the specific model and color were not available in the lot. We went home on a Saturday evening with Rob's cell number and an offer to call him on a Sunday at home if we wanted him to find a car for us on Monday as a manufacturers discount was ending then. We did call and by Monday afternoon there was a car prepped and ready for us to drive home. The dealership's purchase process was friendly and efficient. I drove home Monday afternoon a satisfied customer. Rob can expect to see me the next time I am in the market for a new car. More

bad experience unfortunately be disappointed that supposedly support costumer service provides. buy a car at $ 27,800 when its real price is $ 23,999 wanted replace unfortunately be disappointed that supposedly support costumer service provides. buy a car at $ 27,800 when its real price is $ 23,999 wanted replace it bigger and just because the dealer to handle my house to make the change I have to pay the ridiculous amount of $ 5,475 extras. The least that is expected to help me adjusting my purchase price to the actual price. I thought both an investment for my family and I came to invest at the wrong place. So when you think about buying a car choose the right place where customer service if customer service is the reason you customer price well above other dealer. attention to customer disastrous. I wanted to change my car and put a lot of excuses and end bitter experience More

Just awesome Came in to Oak Lawn Toyota looking for a used car, got out driving a brand new mini van. The deal Lou Rodriguez worked out for me was a no brainer and Came in to Oak Lawn Toyota looking for a used car, got out driving a brand new mini van. The deal Lou Rodriguez worked out for me was a no brainer and had to take it. Mr. Capelle was also very friendly during the final process of the purchase and got me very good deals to cover myself on this credit. I recommend Oak Lawn Toyota for sure. Both Mr. Rodriguez and Mr. Capelle are very professional at what they do and I'm sure the success of Oak Lawn Toyota is in part thanks to them. They know their business. More

"Best car buying exerience in over 30 years" I was not prepared to purchase this vehicle when I entered your dealership. I was in the area and on lunch, so I decided to take a look see for this m I was not prepared to purchase this vehicle when I entered your dealership. I was in the area and on lunch, so I decided to take a look see for this model and color after talking to Lauren who was very freindly and invited me to the dealership. A great beginning to agreat experience. We actually had another same type used vehicle with extra value equipment we were aggressively pursuing. The other car had more mileage and came with the Honda Certified warranty. Frank made the car purchase happen by differentiating between the 2 cars and the Oaklawn Toyota dealer value added service. My wife and I are extremely pleased with our purchase. We love the color and car! We left your dealership with no regrets. Thanks for the exceptional and professional services delivered to make this a great buying experience. We cannot thank enough for putting together a piece of mind warranty that was one of our largest concerns. Dave did a great job offering a Toyota Warranty Value Package vs.a Honda's Certifieded Used Car warranty that is available from a Honda Certified dealer. We came with our pre-approved financing and he was able to get us a lower rate which made this even a better value added service . To be honest, this was the best experience we have had in our 30 years of buying cars during our marriage! We will highly recommend your dealership to our family and friends. This will always be our first dealership stop for any and all purchases in the future. Thank you again Frank for matching us up with your dealer and this car purchase. More

Excellent Service Since the first time we set foot into the dealer, we knew we were in the right place. Rob approached us but gave us the breathing room to browse in p Since the first time we set foot into the dealer, we knew we were in the right place. Rob approached us but gave us the breathing room to browse in peace by not hovering over us. The Gettis family has now purchased five vehicles from Oak Lawn and very happy with them all. I just purchased the sixth vehicle on 5/27/14, a 2014 Prius C Two. I drove from Schaumburg to do so. Rob is such a delightful person, that I could not see myself buying a car from anyone else but him. Our experience is always top notch and would not go anywhere else as long as Rob is still around. Thank you for making our visits so amazing each time we come in. More

Our buying experience It was painless. We have done a complete turnaround on how we view auto sales people. Steve Hertogs, Lou Rodriguez, and Marty Maggio were super It was painless. We have done a complete turnaround on how we view auto sales people. Steve Hertogs, Lou Rodriguez, and Marty Maggio were super friendly. We were treated like human beings. In the past 3 months we were in numerous dealerships and by far Oaklawn Toyota was by the most outstanding place to buy a car. We ran into some very negative sales people on the way to finding the great people at Oaklawn Toyota. We read previous reviews and decided it would be worth the drive of 50 miles to go to Oaklawn to make the purchase. We were very glad we did. #1 our car was inside the building away from the elements, #2 our chosen options (roof rack, door edge guards, and side guards) were done and on the car. #3 The price we were told days earlier was the price we paid. And one doesn't realize how far a friendly atmosphere goes in making our buying experience comfortable. Dan and Jenny More

Great dealership My second purchase from Bob Spee was like the first purchase from him 11 years ago - informative and detailed and he directed me to the car with the e My second purchase from Bob Spee was like the first purchase from him 11 years ago - informative and detailed and he directed me to the car with the exact features that I was looking for. Dave Capelle also was very efficient as we went through the paperwork in no time at all. Nice to come to a dealership that has gained my trust and confidence! More

HIGHLY RECOMMEND!! My husband and I had a very pleasant experience purchasing our Sienna from Oak Lawn Toyota. The owner, Ronnie Colosimo, is a very approachable guy an My husband and I had a very pleasant experience purchasing our Sienna from Oak Lawn Toyota. The owner, Ronnie Colosimo, is a very approachable guy and wonderful to work with. He knows how to make you feel like family! Dominik, the sales associate, was very knowledgeable and helped guide us to the perfect van to fit our growing family's needs. Steve, the sales manager, found that perfect van and expeditiously brought it to Oak Lawn to finalize our purchase. We are EXTREMELY grateful for the wonderful hospitality of everyone at Oak Lawn Toyota. We will definitely be back to do business in the future!!! More

Service after the sale? Yes Oaklawn Toyota #1 Took my 2013 Venza in for service, needed a new water pump, big job to repair. Oaklawn service did a great job, Al Leon and John Mcshane,obtained a lo Took my 2013 Venza in for service, needed a new water pump, big job to repair. Oaklawn service did a great job, Al Leon and John Mcshane,obtained a loaner car for me, work as usual was done perfectly. When you purchase a new vehicle, which is very expensive, service after the sale really shows how much a dealership values your business, this dealership shines brightly in this aspect. The only problem I had was being put on hold, by the operator, as they were busy I understand, but everything else was great,car was clean, and service issue resolved. Would buy another vehicle and recommend this dealership 110%! More

Steve Hill is courteous and friendly I've bought four Toyota sedans and two dodge minvans in my life. Most of the, the dealer/sales folks fit the stereotype. You walk away feeling like yo I've bought four Toyota sedans and two dodge minvans in my life. Most of the, the dealer/sales folks fit the stereotype. You walk away feeling like you've been fleeced. I have to say my experience with Steve was one of the best ones. More