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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,172 Reviews
Call Service Center (708) 435-2205

2,172 Reviews of Oak Lawn Toyota - Service Center

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June 14, 2024

I waited for 10 minutes and was attended to thereafter and issues were taken care of quickly and promptly. More

by cpaby2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

Helpful
June 12, 2024

Joe is the Best ! !!! very informative, kind and knowledgeable. answers all question and concerns. Thank You. More

by kathykrug25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionin, Geri. very pleasant
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Jun 12, 2024 -

Oak Lawn Toyota responded

Kathy, thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

Helpful
June 05, 2024

Purchased the vehicle from dealership and with only 54000 miles need a water pump. I felt the labor was very costly. More

by munozteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Oak Lawn Toyota responded

Thank you, Teresa, for bringing this to our attention. We want to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Juan Vazquez, Service Manager

Helpful
May 23, 2024

The service representatives are friendly knowledgeable Prompt and professional. The waiting room clean and inviting More

by sjwaller4210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

Helpful
May 22, 2024

Very knowledgeable serviceman and always willing to take time to answer questions. Fast friendly service every time, too! More

by PREEMIEMOM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

Helpful
May 20, 2024

Your location has serviced me well for the past 21 years. I would never think about taking my car anywhere else for maintenance. More

by ADIA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oak Lawn Toyota, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

Helpful
May 18, 2024

Nice clean place very nice experience every time I have to go there for service. The team is very attentive always making customers top priority. More

by burnside.angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Oak Lawn Toyota responded

Angela, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

Helpful
May 17, 2024

John in Service has wonderful integrity and informed me about my repair. Great guy to More

by tsmith.ordinarypeople
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McShane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Oak Lawn Toyota responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

Helpful
May 15, 2024

Thank you Joseph, Tech(s) 226 494, and Mr. Vazquez for the recent repair on my ‘04 Sienna. You and the entire Service Department are always here for us- maintaining our Toyotas-keeping our ve More

by FASCOTTX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

Helpful
May 05, 2024

Frank was courteous and was efficient in getting me in and out of the dealership More

by mikejnoell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank met your expectations. Thank you for choosing Oak Lawn Toyota, Mike, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

Helpful
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