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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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February 16, 2022

Professional service fast and reliable always nice and dependable people to meet your needs and problems More

by Joanna Dundulis
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Oak Lawn Toyota responded

Thank you, Joanna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

February 15, 2022

Great 👍and fast I like the job and the people are serviceli me and my More

by JAIME.JUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

February 15, 2022

The needed part was ordered and arrived two days later,I was notified, made an appointment. The part replacement took a couple of hours on day of the appointment.. More

by ultra.1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Feb 15, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

February 14, 2022

I like the way the Service Department is a one-on-one deal. Frank Nash kept me informed and updated every step of the way via text and phone calls. It was especially nice that he gave us a car wash coupo More

by ELIZOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

February 14, 2022

The service was great and the staff was friendly and attentive, I was very pleased More

by AMD8018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

February 13, 2022

THEY WERE VERY PROPPED. AND COURTEOUS.. AND SEEING VERY CONCERNED AND I WILL COME BACK AGAIN More

by hollywood765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

February 13, 2022

I've been to this dealership a number of times for routine maintenance. They are very helpful and keep you informed while you are waiting. More

by kadevlin55
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

February 13, 2022

No response from owner must be true, don't buy here, no sales help afterwards More

by PETERDEVAUGHN
Recommend Dealer
No
Employees Worked With
All if I can't get help, especially owner !!!
Mar 02, 2022 -

Oak Lawn Toyota responded

Peter, We're sorry that you didn't have a completely satisfying visit, Peter. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Juan Vazquez, Service Manager

February 13, 2022

They’re great. Always friendly, knowledgeable, polite . And they’re TIMELY!! It’s always easy doing business with this service team. More

by SLMFEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

February 12, 2022

I didn’t have an appt my last visit and the service team got me in and out quickly. Every time I visit I’m always impressed with the service and friendly staff! More

by JEREMY.GORSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Oak Lawn Toyota responded

Thank you for your business, Jeremy. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

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