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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,166 Reviews

2,166 Reviews of Oak Lawn Toyota - Service Center

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May 18, 2024

Nice clean place very nice experience every time I have to go there for service. The team is very attentive always making customers top priority. More

by burnside.angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

John in Service has wonderful integrity and informed me about my repair. Great guy to More

by tsmith.ordinarypeople
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McShane
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Thank you Joseph, Tech(s) 226 494, and Mr. Vazquez for the recent repair on my ‘04 Sienna. You and the entire Service Department are always here for us- maintaining our Toyotas-keeping our ve More

by FASCOTTX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

May 05, 2024

Frank was courteous and was efficient in getting me in and out of the dealership More

by mikejnoell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Frank met your expectations. Thank you for choosing Oak Lawn Toyota, Mike, we look forward to having you as a valued customer for many years to come! Juan Vazquez, Service Manager

April 30, 2024

Great and friendly and professional staff and place and environment, very informative, always a pleasure to have my car serviced at this location More

by SEANJOHNPD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garibaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 23, 2024

People are very polite. They answer any questions that I am concern . Easy to get to the dealership. More

by elenasandoval39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Elena, and we look forward to working with you again. Juan Vazquez, Service Manager

April 21, 2024

The service here is great, friendly, they keep you updated, and most of all they treat you with respect. Sal is an excellent service representative. I highly recommend Oak Lawn Toyota for purchasing a More

by mylips4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Oak Lawn Toyota responded

It's great to hear that Sal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

April 21, 2024

The experience was great. I was there for maintenance and necessary repairs. It did not take long. Joseph kept me informed and gave me a discount on the final cost. More

by renes94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Oak Lawn Toyota responded

Thank you for your very kind review. Joseph and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

April 18, 2024

Joe is great to work with ! ! Everyone is great ! Gerri too !! Everything went fine . No problems ! More

by rjbcarrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerri in check out
Apr 18, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

April 15, 2024

John has such a family oriented “bedside” communication style. He could be my uncle! He was very attentive and was spot on with timeliness and gave me a thorough explanation of the recommended service and More

by Holla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McShane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geri Olejarz , she is always so pleasant. Thank you for listening to my “stories “ 😊
Apr 16, 2024 -

Oak Lawn Toyota responded

Thank you so much for your kind words for John and Geri and for leaving us this wonderful feedback! Juan Vazquez, Service Manager

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