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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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September 08, 2021

I was pleased with my the repairs to my car, as well as the Customer Service. Thank you Keith and Oaklawn Toyota. I appreciate you! More

by phyllisleshoure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Phyllis, your feedback and rating mean a lot to us. We're glad Keith and the team were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 08, 2021

Great service great customer services. Friendly staff and workers work very fast clean environment and just overall a great experience every time I come in More

by Neika1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Oak Lawn Toyota responded

Neika, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

September 08, 2021

Always friendly staff and great service at Oak Lawn Toyota. If you are going to a dealership for service this is as good as it gets. More

by 2TOMMOLLOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. Frank and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 08, 2021

Very polite everyone was friendly thank you for your service Five stars I do not remember the names of the personal that took care of my vehicle but everyone was professional The place was very cl More

by maryann.enright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Sep 08, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review, Maryann! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

September 08, 2021

I Have been taking my car to this dealer since 2016. And they are alway friendly and get the work done in a reasonable time. More

by lizsaleh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Sep 08, 2021 -

Oak Lawn Toyota responded

Liz, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

September 07, 2021

THE REASON THE MAINTENCE DO CHANGE OIL AND ROATE TIRES HE TALK TOO MUCH NOT FOCUS ON THEN LATER ON NOT DO CHECK ON TEST ROAD BEFORE GIVE TO CUSTOMER THEN I WAITED FOR 3 HOURS AND BACK TO CUSTOMER NOT PROPERL More

by longlashes2469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Oak Lawn Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Juan Vazquez, Service Manager

September 07, 2021

Fast and reliable service. Always feels good coming to Toyota Dealership, You feel at ease knowing that they have a good reputation for taking care of their customers. More

by Jericho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 07, 2021

Service Staff very helpful & friendly . Discussed addl services that would possibly be required. I would recommend coming to Oak Lawn Toyota to others. Thank you! More

by rmq0805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

September 05, 2021

Employees are all very nice, helpful and understand your needs and concerns. The dealership is very clean especially the women's bathrooms and the waiting room. More

by michelleweir1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2021 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, Michelle, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 05, 2021

They were great, much better then other Toyota Dealers I have been too! Very friendly and took care of all Of my questions and concerns More

by Lunaazul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Sep 06, 2021 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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