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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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July 08, 2021

Great customer service. Got back with me on a timely matter, described my vehicle mechanical problem.Met my expectations ! Highly recommend this service to friends and family! More

by CPDTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Jul 08, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

July 07, 2021

Came in for my 12 month service on my 2020 Toyota Camry. Took me 15 minutes before my scheduled appointment. Finished my car promptly. Everyone was very polite and professional. Pleased with my experience. More

by Walleye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

July 07, 2021

The service experience was excellent. Sal did a great job of keeping me appraised on the progress and turned it around quickly. It was a very nice experience. More

by denis.campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Oak Lawn Toyota responded

Thanks, Denis, for sharing your thoughts about your experience with Sal here at Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 05, 2021

Great service!!! Always professional and even if you don't have coupons, they give discounts anyway. Because they do a test on your vehicle, they explain in details of what is going on with your vehicl More

by TRINAPERRY68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jul 05, 2021 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

July 04, 2021

Friendly Fast service! Jerry was nice and helpful! He answered all my questions More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 04, 2021 -

Oak Lawn Toyota responded

Erica, It's great to hear that Jerry was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

July 04, 2021

Always helpful and on time. Thanks for a job well done More

by LORI9526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

July 04, 2021

Clean and spacious waiting area and friendly service writers who are willing to work with you More

by dwaynebetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2021 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Dwayne, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

July 04, 2021

Great service I can always rely on Oak Lawn Toyota to do a great job on my Tacoma. More

by Webrider519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

Jul 05, 2021 -

Webrider519 responded

No problem.

July 03, 2021

I wasn't thrilled with the initial intake of my request for service! Really didn't feel a friendly/positive or caring connection with intake attendant! I had to have a (Male) friend make the SAME request More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Jul 04, 2021 -

Oak Lawn Toyota responded

Barb, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Juan Vazquez, Service Manager

July 03, 2021

Sal in service department is so helpful in taking care of my dad's car problem. Appreciate it so much. . More

by e_gagni29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Oak Lawn Toyota responded

We appreciate your business, Sal and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

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