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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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September 23, 2020

Oak Lawn Toyota was both professional and friendly. I felt they provided me with an exceptional experience and will return any time I need service. I also would confidently recommend them to anyone looki More

by Cherise Janes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Sep 24, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 23, 2020

The service department is the absolute worst I have ever experienced. I will never go back. Or recommend. The communication was terrible. We had to bring our brand new car back twice. When we were told it w More

by Michelle M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Gaeta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich, Liz Chavez
Oct 10, 2020 -

Oak Lawn Toyota responded

Michelle, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Juan Vazquez, Service Manager

September 22, 2020

Great service fast but the wrong mileage was placed on return sticker in window I was in and out cashier was very nice too pleasant experience More

by Denise
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2020 -

Oak Lawn Toyota responded

Denise, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

September 22, 2020

The Services Guys were very nice and professional. They answer all my questions they are helping me to keep my car in really really good shape. More

by Lorenzo Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Sep 23, 2020 -

Oak Lawn Toyota responded

Lorenzo, Thank you so much for your kind words regarding our service department, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 21, 2020

Awesome service! No other words need be said. New tires purchase, quick and accurate executed service. I would recommend to family and friends. Thank you Oak Lawn Toyota family! More

by blowe914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you with your new tire purchase. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

September 20, 2020

Excellent work and assistance by the service department shops have kept me returning to Oak Lawn Toyota for all my vehicles' maintenance, repairs and new vehicle purchases. More

by danelson8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Sep 21, 2020 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

September 20, 2020

Very pleased with the service and staff. They took very good care of my vehicle and made sure that what needed to be repaired was done correctly. Will definitely be coming back for all my service needs. More

by hstefos88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Sep 21, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 19, 2020

Long time customer of Oak Lawns service department for my vehicle. This oil change visit took 1.5 hours. With a scheduled appointment. Really? My time is just as valuable as the service departments.. I had a More

by BIDPRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Vazquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Oak Lawn Toyota responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Juan Vazquez, Service Manager

September 19, 2020

Pleasure to have my car serviced here. Car was finished before promised and the total price was even a little better than quoted. My experience with Keith and the service he provided was top notch. More

by tee421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 19, 2020

Pleasant and very helpful employees. Got me in at my convenience which is very helpful. Took atad bit longer than expected but it worked out. More

by Mojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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