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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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September 11, 2020

Great customer service, quickly and very professional and a very friendly staff. I will recommend the Toyota dealer service in oak lawn A trusted dealer car service maintenance. More

by bparam2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Sep 11, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

September 09, 2020

Great service, my car was taken cared of right away & I didn’t have to wait! They keep appointment times & took care of my car as soon as I arrived More

by Kathleen Jania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Oak Lawn Toyota responded

Thank you, Kathleen, it's great to hear that our team provided such a pleasant and timely experience. We appreciate your business and look forward to serving you again soon! Juan Vazquez, Service Manager

September 09, 2020

Pleasant experience will now bring my car there for my oil changes the employee I interacted with was pleasant and thorough and I didn’t experience anything negative More

by JoynajenjoyJeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for your business and this review. We're happy to hear Keith and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

September 09, 2020

The check-in process went a lot quicker and easier this time. While suggestions were made from my last visit, I didn't receive updates this visit. More

by lkelley74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Sal here at Oak Lawn Toyota. Juan Vazquez, Service Manager

September 09, 2020

I was very pleased with my visit. It was done in a timely manner. I was told of a future item that will need to be addressed. Most importantly, COVID-19 guidelines were followed. More

by Carol O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Sep 10, 2020 -

Oak Lawn Toyota responded

Hi Carol, thank you for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 09, 2020

I had a long day at work and was very happy to receive fast and competent service. I was concerned about the car but my concerned were immediately placed at easy. Thank you More

by e-doss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Sep 10, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 05, 2020

I have had maintenance and repair work done on numerous occasions at this dealership. The work has always been done correctly and in a timely manner. The staff have always been friendly and helpful. Pricin More

by michaelingersoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Oak Lawn Toyota responded

Michael, thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

September 05, 2020

Great service from everyone there!! I broght my car in for a software update and an oil change. I only took an hour and a half to complete. Very happy More

by dbjarv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Sep 08, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

September 05, 2020

We were walk-ins and the job was performed in last than 1 hour. Employees were a very efficent,the work done professionally. Very high quality job. We will recommend your dealership to our friends. Marti More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
Sep 08, 2020 -

Oak Lawn Toyota responded

Thank you, Martin, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

September 05, 2020

Can't not remember the gentleman that took care of me. Butt he was very nice. There was actually nothing wrong with my car. The child lock was on which cause my window not to work More

by Toyota Avalon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 08, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're glad to hear that our team was able to help. We will share your comments with them, and we look forward to working with you again! Juan Vazquez, Service Manager

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