2,221 Reviews of Oak Lawn Toyota - Service Center
Great service. Was kept informed of how the repairs were going . Considerate staff. Clean facility Was kept informed of how the repairs were going . Considerate staff. Clean facility More
Service writer took the time to look up additional recalls and which saved me an additional visit. Much appreciated. recalls and which saved me an additional visit. Much appreciated. More
I was very impressed with Oak Lawn Toyota! I arrived with a check engine light on indicating speed sensors and the computer were in need of replacement. Sal Gaeta, the assistant service manage I arrived with a check engine light on indicating speed sensors and the computer were in need of replacement. Sal Gaeta, the assistant service manager did an excellent job explaining procedures and cost to me. He is a true professional in dealing with sometimes cranky, difficult customers (not me)!!☺️ I happened to encounter Dave the “ master-minded genius” of all electronic systems and he also very clearly and patiently explained my specific problem with my car. I had some forgotten grocery items in the back area of my Scion XB and went to retrieve them a couple of days later. Dave also has a heightened strength of endurance! He had to work in unbearable conditions! Unfortunately, I left behind a few porterhouse steaks in the back of my car and during those few days the outside temperature was consistently 90 degrees plus😩😬!!! Dave deserves a medal 🥇!! Thank you Toyota for a job well done!! More
The service desk is professional and knowledgeable. They do their best to apply all applicable coupons. The service technicians do a great job identifying problems with your car. Recommending the must- They do their best to apply all applicable coupons. The service technicians do a great job identifying problems with your car. Recommending the must-do repairs and services. I have bringing my 12 year old Venda here for service for years. Thanks to the team it has continued to run very well. More
I stood in the service dept for 15 minutes and was not greeted. I asked if I was in the right place..,,Had an 8am appointment but was inspected hour and a half later. Unacceptable! greeted. I asked if I was in the right place..,,Had an 8am appointment but was inspected hour and a half later. Unacceptable! More
Wait time was a bit longer Waiting area pleasant and clean Very pleased with discount I received clean Very pleased with discount I received More
Keith handled my service need promptly & courteously. He is friendly & knowledgeable in advising me about maintenance issues. It is a pleasure to deal with him. He is friendly & knowledgeable in advising me about maintenance issues. It is a pleasure to deal with him. More
The registration process for service was fine, but a little incomplete. A call to the department filled in the missing information. Service rep was polite and friendly, and explained everything clearly. little incomplete. A call to the department filled in the missing information. Service rep was polite and friendly, and explained everything clearly. Got a call an hour later that my car was ready! More
It took about 1 hour to get everything all set. All covered under Toyota Care. All covered under Toyota Care. More
Was very pleased with the way you handled my needs, timely, and worked out well. Thank you. timely, and worked out well. Thank you. More