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Oak Lawn Toyota - Service Center

Oak Lawn, IL

4.7
2,221 Reviews

2,221 Reviews of Oak Lawn Toyota - Service Center

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April 02, 2022

I just want to say how pleased I am with the customer service I received from your employee, Keith, on March 28 and 31, 2022. I was pleasantly surprised by my complimentary oil change also. The quick an More

by Laura Nowak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you, Laura. Quality customer service is always our number one priority, and we're happy to hear that Keith met your expectations. Thank you again for choosing Oak Lawn Toyota; we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

Apr 03, 2022 -

Laura Nowak responded

You're welcome, Mr. Vazquez. I purchased my Prius in 2013 and my auto is in great condition because I have used Oak Lawn Toyota for all my service needs.

April 02, 2022

Quality service with a smile and you are always updated on the progress and as to when your vehicle will be ready. More

by jim3183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

April 01, 2022

Really appreciated the service and how they took care of my cruise control with just repairing it and much more reasonable cost than replacing it. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
Apr 02, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

April 01, 2022

Frank and the rest of the Oak Lawn Toyota service team always provide great customer service! More

by lakeenya_j
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

March 31, 2022

I was hesitant about having my 2011 Camry serviced at Oak Lawn Toyota. But I’m glad I did! With 104,000 miles driven, it needed a lot done. Feels like a new car again. More

by robertqueen61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 31, 2022

Nice Service guy ! ! Work got done in a timely manner . Would definitely go back again More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you with your service. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 31, 2022

Outstanding, from the time I come in everything is explain to me the work is done promptly. I am always satisfied More

by LINDAGRIBUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 30, 2022

Little wait time. Efficient and courteous, clean waiting area. Tea and coffee provided. Accepted coupon. More

by Pahlcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose carreon
Mar 31, 2022 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 30, 2022

Very attentive and professional They provide excellent service and a very comfortable waiting/ seating area More

by bushanthony5653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

March 30, 2022

Excellent service department, it’s out of my way to use them, but I always bring my truck here More

by mghurtuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

mghurtuk responded

Excellent service department, Frank is absolutely the best!

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