Oak Ridge Nissan

Excellent Experience Excellent, fast and pleasant service. I believe service departments make or break a dealership. I've always had great service here. I'm glad I pur Excellent, fast and pleasant service. I believe service departments make or break a dealership. I've always had great service here. I'm glad I purchased my Rogue here. More

Excellent Very prompt, friendly. I was in and out.. great service. Answered and questions I had.. I had a great experience I will be back to Oak Ridge Nissan Very prompt, friendly. I was in and out.. great service. Answered and questions I had.. I had a great experience I will be back to Oak Ridge Nissan More

Appreciation Great salesperson with knowledge of products and willingness to work with and negotiate with me Also very friendly and courteous His years of expe Great salesperson with knowledge of products and willingness to work with and negotiate with me Also very friendly and courteous His years of experience is a great asset to the company More

Enjoyable stress free very helpful Employees were pleasant enjoyed helping customers,are confident in their products.They were compassionate and calming.They were diligent in doing ever Employees were pleasant enjoyed helping customers,are confident in their products.They were compassionate and calming.They were diligent in doing everything that could be done to give us a great experience in stressful time for us. More

Seniors Beware Senior Citizens are taken advantage of. I told my sales rep first thing, I wanted to buy a car, make him a mini deal, give the dealership a little mo Senior Citizens are taken advantage of. I told my sales rep first thing, I wanted to buy a car, make him a mini deal, give the dealership a little money for being there as the middleman between the Customer and the Factory and not get shafted in the process. I told him I was a senior and one income. He agreed. By the time I walked out of the dealership, they had over priced my car by $1010.00 and added a crazy high dock fee. There was no owners manual and the dealer sheet and car fax I requested at the start of the sale was never produced. My lender made me pay out of pocket for the dealership over price and dock fee , making me choose between going home with my old car or taking it out of my retirement savings, as the lender was closing in 45 minutes. There was no time to return to the dealership to get them to rewrite the deal in a honest and fair way. If you Love your Grandparents, DO NOT let them step foot at Oak Ridge Nissan. More

Great! Jose went above and beyond to get me into a brand new vehicle! When I thought I wasn’t going to be able to even get into anything he was able to do it Jose went above and beyond to get me into a brand new vehicle! When I thought I wasn’t going to be able to even get into anything he was able to do it! He’s a great sales person and will recommend him to everyone! More

Terrible DO NOT BUY A CAR FROM OAK RIDGE NISSAN! I bought a BRAND NEW 2018 Nissan Rogue and not even 72 hours later the brakes malfunctioned and locked up on DO NOT BUY A CAR FROM OAK RIDGE NISSAN! I bought a BRAND NEW 2018 Nissan Rogue and not even 72 hours later the brakes malfunctioned and locked up on me (only 160 miles on the car) and they told me to keep driving it until the next day! Now I can't drive my BRAND NEW CAR for over a week because they had to order parts.. the car had 7 MILES on it when I drove it off the lot. I understand that they can’t control what happened to the car, but the situation could have been handled differently. I was given a rental that wasn’t even superior to the car I bought. They were horrible when it came to customer service. I was treated like I was xxxx (Brian).They would not replace my car, give me back my old car, void the loan or give me any incentives.. Finally, after multiple phone calls (that they did not answer or return) and 5 trips to the dealer later, I finally spoke to the GM and all he offered me was $600 for the "inconvenience" of not being able to drive my car that I just bought for over a week! Why would I pay for something that I can’t drive? Especially when I paid $35,000 for this car! Take your business elsewhere! They DO NOT care about their customers! One of the worst experiences ever! More

Never do business again Never recommend them again there lairs and they try scam u and try use u... ....... ....... .... ....... ....... They also have u wait and try a Never recommend them again there lairs and they try scam u and try use u... ....... ....... .... ....... ....... They also have u wait and try all kinds of things act like there trying help but reality they back out on there word More

Professional Interaction Check in was a breeze using an appointment with all pre-selected service needs. Work done within estimated time. Notified via phone upon completion. Check in was a breeze using an appointment with all pre-selected service needs. Work done within estimated time. Notified via phone upon completion. No hassle check out. More

Excellent Wonderful customer service. From service to sales everyone is so friendly ...JP in service Excellent job keeping me informed...mark Hartsell and th Wonderful customer service. From service to sales everyone is so friendly ...JP in service Excellent job keeping me informed...mark Hartsell and the salesmen are always friendly. More