Back

Oakbrook Toyota In Westmont

Westmont, IL

4.5
2,103 Reviews

550 East Ogden Ave

Westmont, IL

60559

Directions

Filter Reviews By Type

Showing 2,103 reviews

March 30, 2023

I had my car serviced here for oil change and tire rotation last Nov and recently realized that one of my wheel covers is missing. Most likely lost during tire rotation. More

by sojinshikano
Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
John Scambiatterra
March 23, 2023

Thanks Al for everything! I’ve followed him from previous dealerships! I entrust that my car will be taken care of and that I don’t need to worry bout anything! Thanks for eve More

by Vish
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alap Thaker
Mar 26, 2023 -

Oakbrook Toyota In Westmont responded

Hi Vish, thank you for your kind review; we are happy to pass along your comments to the team here at Oakbrook Toyota in Westmont! If you have any further questions, please don't hesitate to reach out!

March 14, 2023

I’m very thankful for the service Michael provided buy our 4Runner from the beginning up to the end every detail. Thank You so much for everything. You’re the best!! More

by angelesanchez
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Paz, Michael Marzal
Mar 15, 2023 -

Oakbrook Toyota In Westmont responded

Congratulations on your new 4Runner! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 09, 2023

The service reps are friendly. I always get an explanation of the maintenance performed on my vehicle. The waiting area is clean. It is easy to get an appointment. More

by PKOKANDY
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Steve Kendle
Mar 09, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 08, 2023

This was quick and easy, almost no wait. No issues and no extra charges. Went faster than expected More

by lucstanicek
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Mar 09, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 10, 2023 -

Oakbrook Toyota In Westmont responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

I called Benjamin Swan about the 2023 new Corolla SE hybrid. I ask it about can my car ship to my country and he or she asked the management department. THEY SAID " CAN NOT SELL ME AND BAN OUT COUNTY. i More

by Amswi2030
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t know which one manager , Alex Syed, Elyza Garcia, Brian Sears, Benjamin Swan
Mar 10, 2023 -

Oakbrook Toyota In Westmont responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (707) 241-9494 at your earliest convenience to discuss how we can turn your experience into a positive one.

March 05, 2023

Process is smooth but they suffer from overcharging in a broken market leaving the consumer little to no choice. More

by AQUINO.MIKE
Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Elyza Garcia, Ariana Aguilar, Crystal Paz, Eddie Acosta, Benjamin Swan
Mar 08, 2023 -

Oakbrook Toyota In Westmont responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (707) 241-9494 to discuss this further.

February 27, 2023

Everything was perfect, but I will very happy if my car will be washed next time More

by ILONASAT
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kendle
Mar 01, 2023 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

February 27, 2023

I’ve been bringing my vehicle to this dealership for 17 years and has never had a problem. My service Representative Nate McGhee has always been honest and on point about issues with vehicle and making sur More

by JJOHNSON4300
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate McGhee
Mar 01, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Nate and our team here at Oakbrook Toyota In Westmont.

February 26, 2023

Top notch dealership, I have purchased 4 new vehicles from them and the service department is 2nd to none, Alex and his team are #1 as far as I'm concerned, I have sent many friends and relatives there a More

by MDWMAN
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Syed, Vik Patel, Mark Dwyer, Anthony Kelly, Alap Thaker
Feb 27, 2023 -

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

1
...