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Oakbrook Toyota In Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.2
2,141 Reviews
Call Dealership (630) 590-9475
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,141 reviews

January 21, 2023

Lack of follow through, not customer focused. As a customer I felt like my business was not important. More

by KVSAS3324
Finance Experience
Recommend Dealer
No
Employees Worked With
Elyza Garcia, Donroy Quilop
Report | Print
Jan 25, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 21, 2023

Very clean and ran by great people. Went through all my possible options and payments without pushing or up selling me on pointless protection plans More

by ANDROO50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Syed, Joseph Perry
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Jan 22, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Oakbrook Toyota In Westmont!

January 21, 2023

Service was quick and I appreciated the updates I got from my service manager. Prompt service More

by BRETTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Report | Print
Jan 22, 2023 -

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

January 20, 2023

Oakbrook Toyota in Westmont Illinois is a terrific place to shop! Really enjoyed meeting Ben, Brian, Joelson and Joe 👍 More

by KENEOLSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Verlotta, Joelson Maldonado, Brian Sears, Benjamin Swan
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Jan 22, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 20, 2023

Leon was courteous and professional. Reviewed service needed and what could wait until our next appointment More

by JEANNEBUSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Report | Print
Jan 22, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Leon delivered such a great experience!

January 20, 2023

Caring and concerned , tuned into just what my Corolla needs. I rate this work a 10. More

by jettecoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kendle
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Jan 22, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 20, 2023

Leon did a great job explaining to me what it needed to be done and keep me informed as the work when on. Gave an approximate finish time & was right on More

by PJMESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Report | Print
Jan 22, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

January 20, 2023

I finally took my 2021 4 Runner TRD PRO for factory maintenance at OB Toyota and service was as spected GREAT!! Thanks John and Vik. More

by Tritukaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel, John Scambiatterra
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Jan 22, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad John and Vic were able to help, and we hope to see you again!

January 19, 2023

I am owed $200. I contacted 5 people over the past two weeks including Donroy Quilop and Brian Sears. I have not received the $200 refund or have not heard from Oa More

by FRANCISWANDERLICH
Recommend Dealer
No
Employees Worked With
It is the great customer service from Faith Alfers that resulted in me buying a car from Oakbrook Toyota.
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Jan 22, 2023 -

Oakbrook Toyota In Westmont responded

We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Thank you for your time, Francis.

January 18, 2023

Entire experience from test drive to purchase process went smoothly. Mo was professional, friendly, and very helpful. More

by CLMCNM2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Afzal
Report | Print
Jan 18, 2023 -

Oakbrook Toyota In Westmont responded

It's great to hear that Mo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

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