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Oakbrook Toyota In Westmont
Westmont, IL
2,142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 02, 2020
Bad battery 2019 Camry that battery keeps dying after 2 weeks of non-use of car. The battery is a no-name brand battery. Was told by Nate McGhee that it's norma 2019 Camry that battery keeps dying after 2 weeks of non-use of car. The battery is a no-name brand battery. Was told by Nate McGhee that it's normal for battery to drain in 2 weeks of non-use. So is the expectation that after you come from vacation, your car won't start? That doesn't sound right. I think it's just a case of a cheap battery. Nate said the wait would be about 1 and half. After two hours, was told the battery needed 1 more hour of charge. How can the battery need charging if the car starts? Came home, installed another battery and charged the one the car had for 3 hours. Will see if the other battery I installed will die in two weeks like Nate said batteries do. At the end, I suspect that the dealership just doesn't want to replace the bad cheap battery. More
by JAIMEBOND.SAUCEDO
Verified CustomerEmployees Worked With
Nate McGhee
April 01, 2020
The last 2 times my experience at the dealer is not good. Everything change to less, when I went for oil change not one refuel the windshield container,the car was not washed. good. Everything change to less, when I went for oil change not one refuel the windshield container,the car was not washed. More
by hsc999@aol.com
Employees Worked With
Brian Gedrimas
March 31, 2020
Oak Brook Toyota always exceeds my expectations in sales and service. Nate is always kind and considerate...very professional and knowledgeable. Thank you for everything! and service. Nate is always kind and considerate...very professional and knowledgeable. Thank you for everything! More
by LEISAKRN
Employees Worked With
Jason Staadt, Nate McGhee
March 31, 2020
The service department is always quick and courteous! This dealership is not the closest Toyota dealership to my home. However, between the service coupons I receive in the mail and the excellent servic This dealership is not the closest Toyota dealership to my home. However, between the service coupons I receive in the mail and the excellent service, I won’t go anywhere else. More
by K2AYARS
Employees Worked With
Brian Gedrimas
March 26, 2020
Car not fixed I took my car in to have the radio repaired. It is a brand new car (7,400 miles) that we bought brand new from this dealership. The radio kept turni I took my car in to have the radio repaired. It is a brand new car (7,400 miles) that we bought brand new from this dealership. The radio kept turning off and on unexpectedly. I also asked for service to look into why the car has a strange echo when making phone calls. As soon as I left the parking lot - the issue happened again. Clearly they didn't test their work. I left it overnight and just got word that hopefully it's fixed. Supposedly the "download" didn't take when they did it yesterday - hopefully it works today. They also keep saying it my be "my phone" that's causing the issue. I've had the same phone since purchasing the new car - plus the car doesn't have apple play - so not sure how my phone could be causing the issue. More
by NOVATNEY
Employees Worked With
Vik Patel, Brian Gedrimas, John Scambiatterra
March 26, 2020
Great Sam Adams was wonderful! Very helpful, went above & beyond. Love my new Rav 4, thanks again for everything Oakbrook Toyota!! I would recommend using S Sam Adams was wonderful! Very helpful, went above & beyond. Love my new Rav 4, thanks again for everything Oakbrook Toyota!! I would recommend using Sam. More
by KIMBO12345
Employees Worked With
Sam Adam
March 25, 2020
Great service especially during these crazy times. They were friendly throughout the entire appointment. Every time I go in for routine maintenance, I get excellent service every time. Keep up the great wo were friendly throughout the entire appointment. Every time I go in for routine maintenance, I get excellent service every time. Keep up the great work. More
by APRILWASZ83
Employees Worked With
John Scambiatterra
March 25, 2020
Quick & Easy During this time of social distancing, I was able to get into and out of the service department quickly and uneventfully. Work was performed and compl During this time of social distancing, I was able to get into and out of the service department quickly and uneventfully. Work was performed and completed as expected, and I was given a complete report. More
by PAUL.JARA
Employees Worked With
John Scambiatterra
March 19, 2020
Bill and Steve made the car buying process so smooth and easy! I would definitely recommend Oakbrook Toyota to my friends and family. 5 stars all around. easy! I would definitely recommend Oakbrook Toyota to my friends and family. 5 stars all around. More
by Becky
Employees Worked With
Steve N, Bill Hallom
