Back

Oakbrook Toyota In Westmont

Westmont, IL

4.2
2,142 Reviews

550 East Ogden Ave

Westmont, IL

60559

Directions

By Type

Showing 2,142 reviews

January 18, 2023

Entire experience from test drive to purchase process went smoothly. Mo was professional, friendly, and very helpful. More

by CLMCNM2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Afzal
Jan 18, 2023 -

Oakbrook Toyota In Westmont responded

It's great to hear that Mo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

January 18, 2023

Both the team advisor and service crew did everything right and on time. I have been going here for since 2017 for service with the same excellent service. That is why I keep going back. More

by JeffJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jan 18, 2023 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jeff, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

Jan 18, 2023 -

JeffJ responded

You are welcome. Keep up the great work.

January 18, 2023

Brian was polite and very professional. The issue I have (not Brian's fault) is that I always have to wait so long when I come in for my warranty covered maintenance visits to be completed More

by JLP7245
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Jan 19, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. Thank you for choosing Oakbrook Toyota In Westmont.

January 18, 2023

Leon did a great job explaining to me what it needed to be done and keep me informed as the work when on More

by ALLEYGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jan 19, 2023 -

Oakbrook Toyota In Westmont responded

We are very happy to hear that Leon provided you with a positive experience. We sincerely value your business and look forward to your next visit.

January 17, 2023

Professional, timely service provided. Service advisor was polite and was helpful. Waiting area is comfortable and coffee machine is nice More

by ECL89COUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Jan 17, 2023 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 17, 2023

I enjoyed the purchase and appreciate Dan’s help. It was a quick and happy buy. More

by NANQI.MAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Conway
Jan 18, 2023 -

Oakbrook Toyota In Westmont responded

Thanks for your feedback on your recent visit to Oakbrook Toyota In Westmont. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 17, 2023

So I went back because I was very unhappy with my car, and its performance. It took one phone call and Maher asked me to come in and take it to service. I saw Al who was expecting me to come in, he was ve More

by MZAMOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid, Nate McGhee, Alap Thaker
Jan 18, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2023

My service advisor Steve K. was very informative and helpful throughout my scheduled appointment. Explained all the work that would be performed as well as offered me coffee and More

by CONCEPTSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Galang, Steve Kendle
Jan 15, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear Steve and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2023

Wanted me to pay 2k for services not needed, stated I needed my water hose replaced. Went to local mechanic. Did not need any services done. Toyota service is trying to scam women and are succeeding 95% More

by migle98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Dwyer
Jan 20, 2023 -

Oakbrook Toyota In Westmont responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 15, 2023

I had a good experience at Toyota of Wesrmont. No pushy salesmen, just answered my questions and treated me honestly. More

by DPLUS8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Arana
Jan 15, 2023 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
14
...