
Oakbrook Toyota In Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 2,142 reviews
Both the team advisor and service crew did everything right and on time. I have been going here for since 2017 for service with the same excellent service. That is why I keep going back. right and on time. I have been going here for since 2017 for service with the same excellent service. That is why I keep going back. More
Brian was polite and very professional. The issue I have (not Brian's fault) is that I always have to wait so long when I come in for my warranty covered maintenance visits to be completed The issue I have (not Brian's fault) is that I always have to wait so long when I come in for my warranty covered maintenance visits to be completed (I aways make appointments before coming in). I believe that paying customers are being given priority treatment. I understand that you are making money on their visits, but I did buy my car from your dealership. More
Professional, timely service provided. Service advisor was polite and was helpful. Waiting area is comfortable and coffee machine is nice Service advisor was polite and was helpful. Waiting area is comfortable and coffee machine is nice More
So I went back because I was very unhappy with my car, and its performance. It took one phone call and Maher asked me to come in and take it to service. I saw Al who was expecting me to come in, he was ve and its performance. It took one phone call and Maher asked me to come in and take it to service. I saw Al who was expecting me to come in, he was very polite, and he remembered our whole conversation so I didn't have to repeat myself, Once they looked at my car Nate Mcghee thoroughly explained the car and its issues and explained a lot about the car. Great customer service.Thank you. More
My service advisor Steve K. was very informative and helpful throughout my scheduled appointment. Explained all the work that would be performed as well as offered me coffee and was very informative and helpful throughout my scheduled appointment. Explained all the work that would be performed as well as offered me coffee and or water as I waited for my car to be completed. Thanks! More
Wanted me to pay 2k for services not needed, stated I needed my water hose replaced. Went to local mechanic. Did not need any services done. Toyota service is trying to scam women and are succeeding 95% needed my water hose replaced. Went to local mechanic. Did not need any services done. Toyota service is trying to scam women and are succeeding 95% of the time. This is appalling. More