Oakbrook Toyota In Westmont

Service Department John has always taken such good care of our cars. John is never too busy to answer any questions we may have. We have been loyal Toyota customers and John has always taken such good care of our cars. John is never too busy to answer any questions we may have. We have been loyal Toyota customers and that in part is because of the great service we get from John in the service department. More

Recall I received a letter that there was a recall on my car. It stated that the car could be picked up and dropped off at no charge. I called and was told t I received a letter that there was a recall on my car. It stated that the car could be picked up and dropped off at no charge. I called and was told that that was a “corporate “ mailing and they did not abide by that statement. After calling corporate, my car was picked up and corrected. I found it extremely rude to be told that the letter that was mailed to me did not apply to the dealership that was mentioned on the mailer. Absolutely rude and inappropriate. More

They got it done well, on time I was able to save money off my oil change with a coupon. I had to reschedule and there was no problem. Despite it being a busy Monday it was no pro I was able to save money off my oil change with a coupon. I had to reschedule and there was no problem. Despite it being a busy Monday it was no problem. More

Thank you! Great service from Leon Sayenko! He explained what needs to be done and why, he kept me updated. The service was fast. Everybody was courteous and pro Great service from Leon Sayenko! He explained what needs to be done and why, he kept me updated. The service was fast. Everybody was courteous and professional. Thank you! More

Excellent service! The people who helped me and the mechanics were all very kind, helpful and not pushy at all. The price for the service I needed was more than I could The people who helped me and the mechanics were all very kind, helpful and not pushy at all. The price for the service I needed was more than I could afford, but they did help me fix a couple other minor issues. More

First time last time customer. Rep did tell me full price of service. I went into get a new battery. Agreed to tire rotation and brake fluid. Bill was $370. I should have asked wha Rep did tell me full price of service. I went into get a new battery. Agreed to tire rotation and brake fluid. Bill was $370. I should have asked what extras would cost. He only told me what battery would cost. First time last time customer. More

Always a great experience I've been going to Oakbrook Toyota for almost 10 years. They've always been very customer-friendly and treated our family with a great amount of respe I've been going to Oakbrook Toyota for almost 10 years. They've always been very customer-friendly and treated our family with a great amount of respect. Their work has been fantastic. Always a great job and always fairly priced. They've been very honest and never suggested work be done when it wasn't necessary. They make a point of trying to accommodate our schedule. I couldn't be happier. More

Very good service. Your group at the service is very professional and polite. My only concern is that you guys say things that I as a 63 year old know is not correct. I Your group at the service is very professional and polite. My only concern is that you guys say things that I as a 63 year old know is not correct. I have a new car and every month my lite comes on to put air in tire. 6 months ago you tried to sell me a very expensive tire and I refused. A month later I found the same tire cheaper and went to purchase it and was told I didn't need one. You guys said the grinding I hear is just the new equipment. I've had 6 new cars and should not have had to bring in a new car as much as I have. I truly believe I have a lemon. I've brought this new car in more than more old car, for which I had for 17 years. Stop speaking to customers as if their idiots. Good service been though I feel I'm being sold the far. More

Awesome customer service! Super friendly no hassle dealership. Down to earth, great service. They make u feel like a friend. Great experience!! Would highly recommend this deal Super friendly no hassle dealership. Down to earth, great service. They make u feel like a friend. Great experience!! Would highly recommend this dealership to my friends and family!! More

Great Service Oakbrook Toyota aervice does such a great job explaining everything and is up front with the cost of what needs to be done. They also dont push you in Oakbrook Toyota aervice does such a great job explaining everything and is up front with the cost of what needs to be done. They also dont push you into services that you may need, but you aren't prepared for. I've always been treated respectfully, and they have worked with my schedule when asked More