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Oakbrook Toyota In Westmont
Westmont, IL
2,150 Reviews
Oakbrook Toyota is part of the Bob Rohrman Auto Group and that is more than just a name hanging on our building. It really means something. It means that we will always treat each customer like the most important person in our facility, and that is because you are the most important person in our facility. Without you we would not have so many dealerships in our network and we wouldn’t have a history that extends back over 40 years. Our staff is not here to sell you cars, we are here to build a relationship with you, and if we can assist you in your car buying or servicing process, then that is all the better.
We do not throw sales pitches at you, because we know what a sales pitch is. A sales pitch is an attempt to sell somebody something that they didn’t want for a price that they were unprepared to pay. Oakbrook Toyota wants to get you exactly what you want in the West Chicago area. We don’t mind hearing the word no, because we know that it just brings us one step closer to finding the vehicle that you will say yes to. The members of our sales staff quickly build relationships with our customers, because customer relationships are very important to us. We do not care if we sell you a car now or a year from now. We want to be there to help you in your automotive journey, and we want you to take that journey on your terms.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,150 reviews
July 15, 2019
Always great service I was able to come in without an appointment because my tire was leaking air. It was fixed and I only waited a short time. I was able to come in without an appointment because my tire was leaking air. It was fixed and I only waited a short time. More
by Roz
Employees Worked With
Leon
July 15, 2019
Very good service. Oakbrook Toyota does a very good job. They are quick, customer friendly and aim to please. I will continue to have my car serviced there. Oakbrook Toyota does a very good job. They are quick, customer friendly and aim to please. I will continue to have my car serviced there. More
by David
Employees Worked With
Kevin and Manny.
July 15, 2019
Top notch! Bought a nice used Lexus ES350 GM is awesome! Finance manager Steve is very informative! Everyone is so nice there! Keep up the great work! Bought a nice used Lexus ES350 GM is awesome! Finance manager Steve is very informative! Everyone is so nice there! Keep up the great work! More
by Anne
Employees Worked With
Steve N
July 14, 2019
The best All the time, they are doing a great job. The service advisor Leon is the best, he explain me everything.Thank you you for the best service All the time, they are doing a great job. The service advisor Leon is the best, he explain me everything.Thank you you for the best service More
by MadameM
Employees Worked With
Leon Sayenko
July 12, 2019
Amazing Experience My sister brought me to the Oakbrook Toyota as she also got the good deal on Toyota Camry. Met with Alex Syed(GM) and sales rep Mark Dwyer. Both are h My sister brought me to the Oakbrook Toyota as she also got the good deal on Toyota Camry. Met with Alex Syed(GM) and sales rep Mark Dwyer. Both are highly professional and very friendly, Alex got me an amazing deal on 2019 Toyota Sienna and i was very impressed. Highly recommended and will definitely come back for the business. More
by Sami
Employees Worked With
Alex Syed
July 12, 2019
Oil change I came into today for an oil change and assistance with locating my seatbelt holder. I was able to receive a quick, fast oil change. I was also able t I came into today for an oil change and assistance with locating my seatbelt holder. I was able to receive a quick, fast oil change. I was also able to get the assistance I needed with my seatbelt. Nate was very friendly and helpful in my service visit today. More
by Tiffany
Employees Worked With
Nate McGhee
July 11, 2019
Awesome Service Department The service department at Oakbrook Toyota is great! The gentleman who work in the service department are kind, courteous, and knowledgeable. We have b The service department at Oakbrook Toyota is great! The gentleman who work in the service department are kind, courteous, and knowledgeable. We have been going there since we bought our Camry in 2013, and we have always been pleased with their service. More
by JP60521
Employees Worked With
Nate, Leon, John, Alan
July 10, 2019
Toyota Rav 4 Checkup The crew at this Toyota dealership were very efficient. It was my first time taking my company vehicle in for maintenance and they were very kind and The crew at this Toyota dealership were very efficient. It was my first time taking my company vehicle in for maintenance and they were very kind and helpful in getting me through it. It was not as long as a wait as I thought it would have been; especially without having a predetermined appointment. Allen was extremely helpful and patient with me and answered all my questions. When I need servicing on my vehicle again, you best believe I will come back to Oak Brook Toyota in Westmont off of Ogden Ave. More
by BstarsFrank
Employees Worked With
Allen , Customer Service
July 10, 2019
Customer service Outstanding customer service, Quick service, Nice waiting area, Friendly stuff, Close to home Working hours Good washing service Excellent Outstanding customer service, Quick service, Nice waiting area, Friendly stuff, Close to home Working hours Good washing service Excellent paper work Nice coffee TV channels and magazines More
by Svetla
Employees Worked With
Leon
July 07, 2019
Dealerships over charge for car service In our current economy you have a consumer who can search for a low margin price on a car and get it. Big dealers like Rohrman aren't making it on car In our current economy you have a consumer who can search for a low margin price on a car and get it. Big dealers like Rohrman aren't making it on car sales. It's service. So expect to pay a top price for service. I just had a brake job on a Prius that was double what my local Mechanic would have charged. I wanted to get my wife's cars recall issues up to date so I signed on to an 1150$ brake job that would have been 600$. The car now has a rattle when engaging the brakes and a return visit did not fix it. My local guy found the problem in 10 minutes. I won't be returning. More
by Foulkes
Employees Worked With
John
