
Oakbrook Toyota In Westmont
Westmont, IL
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Refusal of service after appointment was made I brought my car in for an oil change and diagonastic. They did not have time to repair the problem found in the diagnostic so they had me make an app I brought my car in for an oil change and diagonastic. They did not have time to repair the problem found in the diagnostic so they had me make an appointment for Saturday to have it fixed. When I arrived Saturday morning for my appointment I was told that this was not a Saturday job and they were unable to perform the service. Why would they have me make an appointment Saturday if they knew they wouldn't be able to fix it. I have now tried twice now to get my car fixed and went out of my way to find transportation to and from the dealership and both times have been told they won't fix it that particular day. If you actually want to get your car worked on go to ANOTHER LOCATION. Leon was extremely rude and not professional to deal with. When I asked to speak with a manager I was told he was unavailable and in a meeting. I will not be wasting my time at this location in the future and I strongly suggest others do the same. More
One of the Best! My older sister and I purchased our very first car here at Oakbrook Toyota! We both had a GREAT experience! Our sales consultant, Doug Macias was ve My older sister and I purchased our very first car here at Oakbrook Toyota! We both had a GREAT experience! Our sales consultant, Doug Macias was very friendly and knowledgeable as he had the patience to answer all of our questions. His professionalism and attention to detail was very much appreciated! I couldn't be more happier with the service! <3 More
Awesome experiance I would give this dealership a 5/5. They were very nice and open about their pricing. Doug was the one that helped us thru all of our purchases. (By t I would give this dealership a 5/5. They were very nice and open about their pricing. Doug was the one that helped us thru all of our purchases. (By the way we bought 3 toyotas from them!). Alex(the general manager) also provided us with the best deals, another reason we continue to shop here! More
Great Experience!!!!! Traded our minivan with a used 2014 Toyota Sienna. Doug is a very good salesman. He gave us options to buy/lease a new one or buy a used van. He d Traded our minivan with a used 2014 Toyota Sienna. Doug is a very good salesman. He gave us options to buy/lease a new one or buy a used van. He did not force anything. He just educated us on our options. Eventually, we ended buying a used minivan. Overall, it was a great experience buying the minivan at Oakbrook Toyota. More
excellent and exceeded my expectation My family have bought new Toyota sienna before from Oakbrook Toyota few years back. However, my present credit situation is little bit challenging. So My family have bought new Toyota sienna before from Oakbrook Toyota few years back. However, my present credit situation is little bit challenging. So I contacted Doug Macias if they can help me finance a car w/out downpayment. To my amazed I was approved for my 2014 Corolla S plus. Excellent job for Doug Macias and the Sales Team. I highly recommend this dealership More
Toyota Oakbrook services Toyota Oakbrook has a very excellent dealership which help to choose a better offer to find a great car for me. Employees are approachable as well as Toyota Oakbrook has a very excellent dealership which help to choose a better offer to find a great car for me. Employees are approachable as well as dealers are very accommodating which answer all your concern when selecting the right car with a very efficient services. Thank you Toyota Oakbrook More
Outstanding! I purchased a used car for my daughter and when I had some problems they were handled way beyond my expectation!. Mike Putnam and Kurt Holtzinger wer I purchased a used car for my daughter and when I had some problems they were handled way beyond my expectation!. Mike Putnam and Kurt Holtzinger were so helpful and made a stressful situation less difficult. The entire staff was very friendly and warm from the minute you walk in the door. I would definitely recommend this dealership to all my family and friends. Kathy Bishop More
Great experience! For first time car buyers, anxiety is an understatement. Too many questions. ALL of which (and more) were addressed by Doug Macias. His input was much For first time car buyers, anxiety is an understatement. Too many questions. ALL of which (and more) were addressed by Doug Macias. His input was much appreciated. Steve N was ever so patient in explaining everything to us. Will definitely recommend that family & friends should head out to Oakbrook Toyota in Westmont for their next car purchase! More
The Staff Here Wrote The Book On Amazingly Stellar Customer From the time I entered property staff outside and inside greeted me cordially and invitingly. Didn't wait more than a minute before Salesman Doug Mac From the time I entered property staff outside and inside greeted me cordially and invitingly. Didn't wait more than a minute before Salesman Doug Macias took me to office and we got to my Honda Odyessy I wanted to buy, Doug worked with uplifting attitude and kept me positive because I don't have great credit or not enough of it and the bank wanted more money down which I didn't have, Doug is Amazing and reassured me that u will get it, and what do you know I was approved, Doug has quite the people skills without being pushy love that about him. Other Great Thanks to Steve the finance manger he totally rocks too, very friendly, quick and proficient, answered all my questions thoroughly at what they do, no one there ever came off like they were bored or discontented with their job of helping customers. And Special thx s to Kayla Segura for getting the ball rolling, soon as I called to confirm apt. my Honda was being pulled up to front for test drive Nice...I Know where I m buying my next van THANK YOU SO MUCH MAKING THIS STELLAR CUSTOMER SERVICE EXPERIENCE U ALL ROCK SUPERSTARS. More
Trading and Buying for a new car I recently bought a 2015 RAV4 XLE AWD trading my 2010 Camry. This trade was made possible with Alex Syed and Doug Macias giving me the best deal for I recently bought a 2015 RAV4 XLE AWD trading my 2010 Camry. This trade was made possible with Alex Syed and Doug Macias giving me the best deal for both cars. My wife and I would like to commend too the rest of the people who made our short visit in the dealership worth while like Greg in the finance and Joe in the Toyota-Entune department. Thank you all and hope to see you again for another deal. Three cheers to Oakbrook Toyota. More