
Oakbrook Toyota In Westmont
Westmont, IL
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My wife and I saw a car we liked on the internet. Went to the showroom, took a test drive, asked for lots of written information on the specific car we were looking at, had a friendly negotiation on the pric the showroom, took a test drive, asked for lots of written information on the specific car we were looking at, had a friendly negotiation on the price, and signed the dealer all in one trip. We drove away happy. More
I was very impressed by these guys! We had a great experience from start to finish. Alex is the General Manager and was very professional and polished. Our salesmen was terrific understanding what we experience from start to finish. Alex is the General Manager and was very professional and polished. Our salesmen was terrific understanding what we wanted and what we expected from the buying experience. I would highly recommend this dealership. More
This dealership makes buying a vehicle easy and enjoyable. The staff does a outstanding job. Prep people, Sales, Finance, and Management work as a team. Putting the sale together is a no pressure s enjoyable. The staff does a outstanding job. Prep people, Sales, Finance, and Management work as a team. Putting the sale together is a no pressure situation and they are very attentive and work with you. Go see Mitch, he's the best More
Decided to give Oakbrook a shot since they are only 6 blocks from my house. Had no pre-conceived feelings about this dealer as I generally put them all in the same boat. I was short of time but they mana blocks from my house. Had no pre-conceived feelings about this dealer as I generally put them all in the same boat. I was short of time but they managed to work a deal out relatively quickly, because I was out the door otherwise. Cesar took great care of me, and found the car and deal that met my needs. More
Dealer sent out a promotional mailing soliciting used cars. Dealer treated me honestly and efficiently. As soon as you pull up someone welcomes you and assures you are directed to the correct person or cars. Dealer treated me honestly and efficiently. As soon as you pull up someone welcomes you and assures you are directed to the correct person or department. I was referred to the sales manager, who made a decision immediately and stuck by it. I would recommend this dealership. More
I brought a 4Runner into this dealership that I had purchased used. I wanted to get a general checkup and maintenance per the vehicle mileage. The service was great. The people were wonderful and be purchased used. I wanted to get a general checkup and maintenance per the vehicle mileage. The service was great. The people were wonderful and because everything on my truck turned out to be up to date, I was not charged! HOWEVER BEWARE I ENDED UP PAYING 20 CENTS A MSG FOR TEXT MSG ADVERTISING THAT THE DEALERSHIP STARTED SENDING TO MY CELL PHONE. THAT WAS OBNOXIOUS!!! More
My reason for visiting the dealership was to test drive a Toyota Venza. I drove two of them with different engine sizes. The sales associate was polite and helped to locate vehicles for me to drive and sta Toyota Venza. I drove two of them with different engine sizes. The sales associate was polite and helped to locate vehicles for me to drive and stayed with me during the process. He also did his job in offering the optional coverages and services but I am not one to ever buy extra sevices. He did gently remind me a few times about the options but was not pushy. I appreciate that. Mr. Meraz then came to assist with the deal and he showed consideration and was also polite. I would recommend Oakbrook to my friends. More
Felt comfortable and there was no pressure. They listened to what I was saying and asking to find a good fit for what I wanted versus talking over me and making sure they got their "pitch" in and up listened to what I was saying and asking to find a good fit for what I wanted versus talking over me and making sure they got their "pitch" in and upselling. The showroom was clean and all the folks friendly. More
This was the best car buying experience that I have ever had. Doug was wonderful and patient. The finance department explained everything thoroughly and expedited the paperwork. I love my Highlander and wil had. Doug was wonderful and patient. The finance department explained everything thoroughly and expedited the paperwork. I love my Highlander and will continue to work with Oakbrook Toyota. I will definetly recommend this dealership to my friends. More
I recently purchased a Highlander Sport at Oakbrook Toyota. The entire staff was very friendly, knowledgeable and accomodating, making it a very pleasant experience. My sales person, John Caprini, was Toyota. The entire staff was very friendly, knowledgeable and accomodating, making it a very pleasant experience. My sales person, John Caprini, was wonderful to work with during the whole process. He helped me look at vehicles that suited my needs. Marcin in finance was awesome, clearly explaining all of the paperwork and my options. Cesar, one of the sales managers, made sure that all of the little details were addressed. Overall, it was a great experience and I would definitely recommend Oakbrook Toyota. They go out of their way to make sure the customer is satisfied. You guys rock. Jackie B More