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Oakbrook Toyota In Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.1
2,143 Reviews
Call Dealership (630) 590-9475
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,143 reviews

December 20, 2022

I have used Oakbrook Toyota service center more than 20 years. I love it very much and will recommend it to friends. I also purchased a brandnew Van from them. I felt very sorry that I misunderstood how More

by RGUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Mario Galang
Report | Print
Dec 20, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 17, 2022

Very easy to book the service online. The environment is clean and nice. The manager who helped me is very friendly. More

by KEHAN.JIANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel
Report | Print
Dec 18, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

December 17, 2022

Oak room Toyota makes my purchase experience very pleasant. I can give this dealership the best rate. More

by CHUNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Mo Afzal, Jim Robertson
Report | Print
Dec 18, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 17, 2022

The only dealership that has serviced my car since 2014, has always provided good service. More

by TOWANNAJELKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Report | Print
Dec 18, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 17, 2022

I thought that they went the extra mile to help me out. I appreciated that! More

by SLG131996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joelson Maldonado
Report | Print
Dec 18, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 16, 2022

Mauricio Hernandez is an excellent sales professional. He answered all my questions in a way that was not hurried. Extremely knowledgeable about Toyota auto products. He exhumed not only professionalism More

by MARIVICNEYLON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Hernandez -sales professional , Elyza Garcia, Ariana Aguilar, Lorena Lieser, Brianna Modugno
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Dec 16, 2022 -

Oakbrook Toyota In Westmont responded

It's great to hear that Mauricio was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

December 16, 2022

Great Service and very timely. Was informed through the entire processs. Would highly recommend this facility More

by REPARTTURNER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Reppen
Report | Print
Dec 16, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

December 15, 2022

Easy to make appointments, work done right, friendly and professional service advisors and a comfortable waiting area make this my go to service for my vehicle. More

by DXN@COMCAST.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko, John Scambiatterra
Report | Print
Dec 16, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 15, 2022

Communication was great, very accommodating with ride home and back again. They provided me a video of the problem and they explained what they were going to do and estimate of the cost to do the job. More

by kyoung1519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Report | Print
Dec 16, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

December 15, 2022

They were attentive and courteous and professional. They also don't try to upsell unnecessary items More

by YINKSTER02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Galang
Report | Print
Dec 16, 2022 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, we look forward to having you as a valued customer for many years to come!

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