Oakbrook Toyota In Westmont

Let me preface this by saying I HATE buying cars! I hate the sales process in general. That being said, the process at Oakbrook Toyota was efficient and painless. I even had my 6 and 7 year old boys with the sales process in general. That being said, the process at Oakbrook Toyota was efficient and painless. I even had my 6 and 7 year old boys with me and they survived the process. Alex, the general manager was very helpful and I never felt pressured from Joe the sales agent. Once we got close on price, I worked out the final numbers directly with the finance manager. I liked this since it meant there was no more going back and forth with the sales department. Overall an excellent experience and I would definitely buy there again! Also this dealership has the best selection of Siennas in the entire area. More

I went to Alex Syed and he sent Cesar Meraz with us to show us a new Toyota Car and they both were so friendly and nice natured gave us a good service and I happily bought a new Toyota Corolla on a very g show us a new Toyota Car and they both were so friendly and nice natured gave us a good service and I happily bought a new Toyota Corolla on a very good price given by them. I am very satisfied with them and definately will recommend all my friends about the Oakbrook Toyota Dealer. More

I went to this dealer to replace my Camry as I wanted to get a bigger car (baby just born on Tuesday!). Venza was my choice. I wanted to get my car from a sales person who has good reviews on the Intern get a bigger car (baby just born on Tuesday!). Venza was my choice. I wanted to get my car from a sales person who has good reviews on the Internet. Tom Hong was the person. So I went to meet him. Bottom line... - Tom is very honest. - Tom is a good listener (not like a typical pushy sales person I dislike). - I would definitely want to buy a car from him again. I ended up buying the Venza from Tom today (5/21) and I am extremely pleased with the whole process. Do work with Tom, but do your homework beforehand so you have the baseline. More

I purchased my Toyota Highlander Limited at OakBrook Toyota and Terry Baier was involved with the sale of my car. At the time of the sale, he told me if I ever needed assistance at the dealership and h Toyota and Terry Baier was involved with the sale of my car. At the time of the sale, he told me if I ever needed assistance at the dealership and he could help to let him know. I was in t soee him on Friday, May 21st because I unfortunately had an incident and needed his advice about body work/repairs. His advice and helpfulness in getting my car fixed the right way shows how dedicated he is to keeping his customers happy. Two other memebers of my family have purchased Toyotas from this dealership and they highly recommended OakBrook Toyota. I would like to commend Terry's genuine interest in his customer's satisfaction. He even remembered me by name and what i bought. That say a lot too since I bought my car 2 months ago! Jennine Trefonas More

I purchased my Toyota Highlander Limited at Oakbrook Toyota and Terry Baier was involved with the sale of my car. At the time of the sale he told me if I ever needed anything in the future and he could Toyota and Terry Baier was involved with the sale of my car. At the time of the sale he told me if I ever needed anything in the future and he could help to let him know. I was in to see him on Friday, May 21st because I unfortunately had an incident and needed his advice about body work/repairs. His advice and helpfulness in getting my car fixed the right way shows how dedicated he is to keeping his customers happy. Two other members of my family have purchased Toyotas from this dealership and they highly recommended OakBrook Toyota. I would like to commend Terry's genuine interest in his customer's satisfaction. He even remembered me by name and what I bought. That says a lot too since I bought my car 2 months ago! More

The staff at Bob Rohrman Toyota is among the most professional and ethical that I have ever worked with. Tom Hong, Alex Sayed and the rest of the sales, financing and service team members are amiable professional and ethical that I have ever worked with. Tom Hong, Alex Sayed and the rest of the sales, financing and service team members are amiable and respectful. Their knowledge of their vehicles along with their willingness to address concerns is also a great asset. I very much appreciate their low key/low pressure sales approach. The service department has always been prompt, courteous, knowledgeable and patient. We never take our vehicles anywhere else for service and maintenance. Another key observation I have made is the respect and sales ethic I have observed between your sales personnel/associates. My overall observations come from the point of reference of years I have spent doing team building and leadership seminars around the country and overseas. Obviously no one is perfect, but the few glitches we have ever had are by far overshadowed by the good things. I have been purchasing Toyota vehicles and referring friends and family to Bob Rohrman Toyota for several years now. My family and I currently own/lease: 1. 2010 Sequoia 2. 2011 Avalon 3. 2010 Corolla 4. 2008 Corolla 5. 2007 Camry We have previously owned/leased several other Toyota vehicles and have referred many friends and relatives to this dealership who are very happy with their purchases. We will continue to do so. Ric S. Gonzalez ICF Inc. Chicago Metro 708-372-9466 More

I normally do not write reviews, but since the service here was so far above and beyond, I felt it needed to be recognized. My wife went in alone for a service issue and decided to look at new cars. Next here was so far above and beyond, I felt it needed to be recognized. My wife went in alone for a service issue and decided to look at new cars. Next thing I know, I get a phone call from her saying come look at this car i like. I was expecting to show up and have to go through hours of negotiation and hard closes, but no. They had already gotten down to a very fair price on the new toyota venza, and they gave me a vary fair deal on the trade in. I was especially happy that they did not try and take advantage of my wife, but treated her fairly and with respect. All I had to do was go and help finish up the deal. I worked with Tom Hong, and would definitely work with him again, tell him Paul from the Westmont State Farm sent you, he will remember me!! I hope this review helps, and that your buying experience is as good as mine! Good luck!? More

I recently bought a Venza, the fifth vehicle I've bought from this dealer. Neal was the salesman for all our purchases. You will find them willing to work with you to get the car you want, great overview from this dealer. Neal was the salesman for all our purchases. You will find them willing to work with you to get the car you want, great overview of the car and excellent follow-up. The team of Neal, Terry and Alex work well together and want to see you come back as a future customer. The Venza runs well, gas efficient, has lots of room and the front passenger seat meets the needs of someone who has a physical disability with limited movement of lower body. I will keep coming back to Neal. Ruth More

I was looking for a Camry so I went to this dealership as I have bought cars from them before. I was very happy to learn the their personal, friendly and courteous service has not changed over the years. M I have bought cars from them before. I was very happy to learn the their personal, friendly and courteous service has not changed over the years. Mr Alex Syed, General Manager, personally got involved and made sure that I was given the best possible service by his Sales Associate, Jerry Haymon and that I was satisfied with the price I received on my purchase. This type of exceptional service is very refreshing and I actually enjoyed my car buying experience. More

The customer service at this dealership was outstanding. Our salesman was extremely honest, friendly, and knowledgeable. He truly made the experience fun, and we enjoyed buying from them. Most importantly, Our salesman was extremely honest, friendly, and knowledgeable. He truly made the experience fun, and we enjoyed buying from them. Most importantly, they are honest and do not play price games. The General Manager of the branch, Mr. Syed, also takes an interest in every sale, and treats the customers with respect and gratitude. I will continue buying my future cars at this dealership in the future, and would also recommend this dealership to my friends. More