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Oakbrook Toyota In Westmont

Westmont, IL

4.1
2,143 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,143 reviews

November 29, 2022

The experience I had with oakbrook Toyota was unmatched! I had an amazing time paired with excellent service. More

by MELTORRES1911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Brooks, Lorena Lieser
Nov 29, 2022 -

Oakbrook Toyota In Westmont responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Oakbrook Toyota In Westmont!

November 29, 2022

Very good service 👏 👍 and it was a pleasure to work with Ed one of the best seller in the dealer 👍 thanks again guys More

by JAMES iskandar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Nov 29, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, James, and for taking the time to leave us this wonderful feedback!

November 29, 2022

Best Toyota dealer at Chicago area , clean and big facility, nice personnel, easy access, thanks More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Nov 29, 2022 -

Oakbrook Toyota In Westmont responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Oakbrook Toyota In Westmont, Thomas, we look forward to having you as a valued customer for many years to come!

November 29, 2022

Service was horrible. I had an appointment at 12:30. They told me service will take 1 hr. After and 1hr and a half they had only done one of the two things they needed to More

by ARANCHAMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Kendle
Dec 02, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 29, 2022

They have always been helpful and fast And keep you updated on progress of your 🚗 More

by MYIRISHMIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Nov 29, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont, we look forward to having you as one of our valued customers for many more years to come!

November 28, 2022

Thanks to the service team for always taking good care of my Corolla and me. I really like recent improvements to waiting area, good seating and free coffee/water is very helpful. More

by ANNA.R.ERNST
Service Time
Recommend Dealer
Yes
Employees Worked With
John Scambiatterra
Nov 28, 2022 -

Oakbrook Toyota In Westmont responded

Anna, Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 26, 2022

They lie and lie and lie and this guy is the worst. Tries to do business like it’s the 80’s it’s hilarious. Wouldn’t recommend working with him or the store More

by Ronald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maher Belkaid
Nov 30, 2022 -

Oakbrook Toyota In Westmont responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Ronald, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 26, 2022

I am very happy with service experience at this dealer. This most recent visit I worked with Leon, and it was great. More

by 4RunnerDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i only worked with Leon. , Leonid Sayenko
Nov 27, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oakbrook Toyota In Westmont to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2022

2 add-ons (LoJack, Xzilon) I bought were presented as manditory that were optional. I am still waiting on my replacement key 2 weeks later promised in 2-3 business days from purchase. More

by SLMUGAVERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Afzal, Maher Belkaid, Eddie Acosta
Nov 25, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 25, 2022

Ed Brooks was great, but this dealership is questionable. My first visit to this dealership was a bad experience. The salesman Ben, tried to toss in some unwanted add ons and not be transparent about what th More

by Limitless
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Brooks, Benjamin Swan
Nov 25, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 27, 2022 -

Limitless responded

Inform Ben to be more transparent about the numbers when presenting them to customers. That is all

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