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Oakbrook Toyota In Westmont

Westmont, IL

4.1
2,144 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,144 reviews

August 09, 2022

Everyone was very friendly and helpful. The salesman Ed was extremely knowledgeable. Would have given a five star rating but the pricing policy sucks. They tried to force us to take $5 More

by laurenlega
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Edward Brooks, Crystal Paz
Aug 10, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

Aug 10, 2022 -

laurenlega responded

It was discussed directly with your management team during the purchase. Your management team made it clear, we could not purchase without the unwanted warranties which were not physical items installed on the vehicle. Let me state again, Ed the salesman was a pleasure to deal with. Thank you.

August 08, 2022

I always receive prompt and courteous service at Oakbrook Toyota. They do focus on the needs of the customer. More

by CURTIS.FAHLBERG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Zubair Karim, Daniel Conway
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

Curtis, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 07, 2022

The service people tested the electrical system and were unable to find any problems. They did replace two filters. More

by Rhalpern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 06, 2022

We have always had Toyota's. ..and would never go anywhere else for service! They are friendly, knowledgeable and get it done when they say they will! I recently had a fracture More

by KLAYDESI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2022

Donroy was extremely helpful with the purchase of my vehicle! Nearly a month later and I’m still more than content! More

by KIRKLYN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Perry, Donroy Quilop
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Donroy and our team, and we look forward to working with you again.

August 06, 2022

Service was great as always. I was well informed of the issues and car was fixed in a reasonable time. More

by xxxxxx
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

We appreciate your business and our team looks forward to serving you again soon!

August 06, 2022

We have bought or leased over a dozen cars from Oakbrook Toyota, and the sales and service teams are outstanding. I highly recommend working with them when you need a new or used car. More

by CHATTERBES1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Zay, Zubair Karim, Donroy Quilop
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 06, 2022

Clean facilities , friendly workers, relaxing waiting room, good prices for the work, on schedule for completing the work More

by fmassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 06, 2022

Professional service. Easy to schedule. My service rep messaged me while I waited in case I needed anything More

by DZMANNING
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name - sorry
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

August 06, 2022

Great customer service and thorough with explanation on why a service is needed. Follow up with text messaging is helpful as well. More

by ANABELLG5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 08, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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