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Oakbrook Toyota In Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.1
2,143 Reviews
Call Dealership (630) 590-9475
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550 East Ogden Ave

Westmont, IL

60559

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Showing 2,143 reviews

July 05, 2022

I’ve worked with Rohrman Toyota for years. I’ve never had a negative experience. More

by RIFATKHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Syed, Zubair Karim, Ariana Aguilar, Lorena Lieser, Eddie Acosta, Brianna Modugno
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Jul 06, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for your feedback on your recent visit to Oakbrook Toyota In Westmont. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 04, 2022

The maintenance department could use more help to attend more customers, I think the service could improved. More

by CESARCRTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Report | Print
Jul 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 04, 2022

I've never have problems with my vehicle, they take good care me and my cat More

by LEENIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid, Nate McGhee, Leonid Sayenko
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Jul 05, 2022 -

Oakbrook Toyota In Westmont responded

We appreciate your business and our team looks forward to serving you again soon!

July 04, 2022

Brian was extremely helpful. He kept me abreast throughout my 4runner being serviced. I will be a returning customer. More

by JOSEPHGIANNESCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gedrimas, Leonid Sayenko
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Jul 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your feedback with us, Joseph. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

July 04, 2022

The service was good! Mark keeps us updated regarding the maintenance needed and when would they be able to service my car. More

by NEULASTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Report | Print
Jul 05, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mark delivered such a great experience!

July 02, 2022

It was very busy when I dropped my car off. But the service writer acknowledged me right away. When it was my turn he took my information in just a few minutes. More

by STEPHEN.WARD83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel
Report | Print
Jul 05, 2022 -

Oakbrook Toyota In Westmont responded

Stephen, thanks for sharing your thoughts about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

July 01, 2022

Thank you for answering my questions on doing some custom upgrades to my truck and taking care of it quickly. More

by KWTWSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Patel, Mark Dwyer
Report | Print
Jul 01, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oakbrook Toyota In Westmont.

July 01, 2022

Poor communication about the status of the car in service. Called couple times to get an update of the service. Picked up the vehicle after 3 days found more problem. Instead of owning the problem More

by MARTIN26
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nate McGhee
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Jul 04, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 01, 2022

Easy fast and quick! ! Lots of people waiting but it as not a king wait. More

by CACROSSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
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Jul 01, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oakbrook Toyota In Westmont. Please don't hesitate to reach out if you need anything else.

July 01, 2022

Alep Thaker was very helpful in explaining a difficult fix regarding my Blind Spot Monitor and Rear Traffic Control Alert malfunction. My complaint would be in the engineering since only a mild offset of More

by MWEVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alep Thaker (Service)
Report | Print
Jul 01, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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