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Oakbrook Toyota In Westmont

Westmont, IL

4.2
2,141 Reviews

550 East Ogden Ave

Westmont, IL

60559

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Showing 2,141 reviews

February 09, 2022

Excellent service and knowledge. Plenty of staff always trying to meet all your needs. Alex was wonderful to work with. More

by purpletobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arana, Alex
Feb 10, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing your thoughts about your experience with Alex here at Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

February 06, 2022

All employees are very accommodating especially Mustafa our agent . He is very patient to answers our inqueries. More

by Reginafernandez226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Mustafa, Donroy Quilop
Feb 06, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much, Regina, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mustafa to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

January 31, 2022

Friendly, was not out to gouge me with the shortage of automobiles, and did not pressure at all. More

by mkolbuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyrsten Shockey
Jan 31, 2022 -

Oakbrook Toyota In Westmont responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oakbrook Toyota In Westmont!

January 06, 2022

Dealing with Maher was a pleasure as he listened to my needs/concerns. I appreciate that he took the extra time to help me be comfortable with my decisions. Top sales person and also a good person! More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maher Belkaid
Jan 06, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Maher here at Oakbrook Toyota In Westmont.Congratulations on your new vehicle!

January 04, 2022

Dealership tries to scam you into paying forthings they Dealership tries to scam you into paying for things they said they installed on the vehicle, when they haven’t even received the car from the manufac More

by Grey ghost
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyrsten Shockey
Jan 21, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 04, 2022

Great dealer, has a big knowledge about his work, very helpful person, i recommend him to everyone. More

by Aleksandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Mustafa
Jan 04, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 14, 2021

Terrible experience. We were sold a car, signed for it, made a down payment and as we are about to leave they pull up a different car. Claimed they made a mistake, didn’t have the car we just agreed on and More

by jennifer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Perry
Dec 31, 2021 -

Oakbrook Toyota In Westmont responded

Jennifer, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 05, 2021

The best experience ever. Mustafa was very professional, helped us to choose the right vehicle and clarified all details. Very satisfied with that purchase. Best dealership ( we were on several dealership t More

by alexpart482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Mustafa, Donroy Quilop
Dec 06, 2021 -

Oakbrook Toyota In Westmont responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oakbrook Toyota In Westmont!

November 27, 2021

I can't wait to see the finished showroom. When I went in the "worker-bees" were hard at work moving desks & chairs to one area as they worked on the other. Never did business stop or slow down, everyone was More

by karen709
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melonie, Syed Mustafa, Gerry Arquines
Nov 28, 2021 -

Oakbrook Toyota In Westmont responded

Thank you so much, Karen, for your wonderful review! We are thrilled that we had the opportunity to provide you with great customer service. We thank you for choosing Oakbrook Toyota In Westmont!

November 17, 2021

Mustafa was quick to help and put my mind at ease. He was straightforward during the sales pitch and knew why his offer was better than the other dealers close by. This was the second dealer that I appr More

by shingyo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Mustafa
Nov 17, 2021 -

Oakbrook Toyota In Westmont responded

Thank you, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oakbrook Toyota In Westmont!

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